CrawlJobs Logo
Avery Healthcare Group Ltd. Logo Avery Healthcare Group Ltd. · Customer Service

Concierge - Bank

United Kingdom, Northampton 12.72 GBP / Hour · Job Posted June 28, 2026
Apply Position
Job Link Share

Job Description

Your focus as Concierge will be to create a positive and long-lasting first impression of the company while answering incoming calls and greeting visitors as well as providing high-quality service to residents. Other responsibilities will include: Greeting and directing all visitors and making them feel welcome; Operating the switchboard; handling both external calls and internal calls from the residents, taking and passing on messages; Monitoring the bistro area for refreshments, music, and cleanliness; Handling resident requests and queries efficiently and effectively.

Job Responsibility

  • Create a positive and long-lasting first impression of the company while answering incoming calls and greeting visitors
  • Providing high-quality service to residents
  • Greeting and directing all visitors and making them feel welcome
  • Operating the switchboard
  • handling both external calls and internal calls from the residents, taking and passing on messages
  • Monitoring the bistro area for refreshments, music, and cleanliness
  • Handling resident requests and queries efficiently and effectively

Requirements

  • Experience handling telephones and/or in a customer service position
  • Must be able to handle multiple priorities
  • Good organisational skills
  • Ability to react calmly in emergency situations and be considerate
Avery Healthcare Group Ltd. - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Concierge - Bank

8 matching positions

Front Desk Agent

The Front Desk Agent is responsible for providing quality guest services that in...
Location
Location
United States , Longmont
Salary
Salary:
19.00 - 20.00 USD / Hour
tandemhospitalitygroup.com Logo
Tandem Hospitality Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or equivalent
  • six months to one-year related experience and/or training
  • Ability to read, analyze, and interpret procedure manuals
  • Ability to solve practical problems and to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
  • Ability to operate the Property Management System, capture email, and use the PBX system
  • Must always be accountable for balancing the daily shift bank and maintain organization and demonstrate quality service
  • While performing the duties of this job, the employee is regularly required to stand, walk, and communicate
  • The employee must occasionally lift and/or move up to 25 pounds
Job Responsibility
Job Responsibility
  • Consistently provide high level of customer service
  • Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests
  • Check in and out hotel guests in a confident, professional and friendly manner
  • Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information
  • Complete all items on appropriate checklist by end of shift
  • Follow established key control policy
  • Ensure proper credit policies are followed and verify credit limit report
  • Submit all lost & found articles accompanied by a completed lost & found report
  • Knowledgeable of immediate area, services, attractions, and events and assist with Concierge services
  • Knowledgeable of fire and emergency procedures
Read More
Arrow Right

Lodging and Hospitality Manager

The lodging and hospitality manager is a service-driven leader responsible for d...
Location
Location
United States , New London
Salary
Salary:
Not provided
kempersports.com Logo
KemperSports
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • College degree preferred
  • 5 years applicable functional and/or management experience, preferably in the hospitality industry
  • Demonstrated experience and capability in the areas of budget development, fiscal management, strategic planning, staff management
  • Demonstrated quality written, verbal, and interpersonal communication skills
  • Ability to analyze and solve problems
  • efficiently handle multiple duties under pressure with minimal supervision
  • work flexible hours as required including nights/weekends
  • Positive attitude, professional manner and appearance in all situations
Job Responsibility
Job Responsibility
  • Develop and implement the annual operating budget for various departments including the Front Desk, Housekeeping, Building Maintenance, and Security
  • Lead the design and execution of exceptional, personalized guest experiences from pre-arrival through post stay follow up
  • Oversee concierge services, ensuring guests receive tailored recommendations, reservations, and curated experiences
  • Establish and maintain VIP recognition programs, ensuring consistent delivery of elevated service for all high value guests
  • Manage employment activities for applicable staff members including recruitment and selection, performance evaluations, training, compensation, payroll preparation, discipline and termination, etc. in compliance with Company human resources policies and procedures
  • Develop departmental operating procedures and productivity & quality standards for all departments, ensuring compliance with the appropriate sanitation/safety codes and guidelines
  • Plan departmental work and staffing schedules to achieve quality standards with minimum labor costs
  • Conduct staff meetings to ensure coordination of departmental activities as well as with other departments
  • Monitor, inspect and evaluate departmental operations and customer service quality vs. budgeted goals and service standards
  • Develop and initiate action plans to achieve appropriate adjustments
  • Fulltime
Read More
Arrow Right

Front Desk Agent

Origin Hotel Kansas City Starting At $18.25 Per Hour. The Front Desk Agent is re...
Location
Location
United States , Kansas City
Salary
Salary:
18.25 USD / Hour
tandemhospitalitygroup.com Logo
Tandem Hospitality Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or equivalent
  • and six months to one-year related experience and/or training
  • Ability to read, analyze, and interpret procedure manuals
  • Ability to solve practical problems and to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
  • Ability to operate the Property Management System, capture email, and use the PBX system
  • Must always be accountable for balancing the daily shift bank and maintain organization and demonstrate quality service
  • While performing the duties of this job, the employee is regularly required to stand, walk, and communicate
  • The employee must occasionally lift and/or move up to 25 pounds.
Job Responsibility
Job Responsibility
  • Consistently provide high level of customer service
  • Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests
  • Check in and out hotel guests in a confident, professional and friendly manner
  • Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information
  • Complete all items on appropriate checklist by end of shift
  • Follow established key control policy
  • Ensure proper credit policies are followed and verify credit limit report
  • Submit all lost & found articles accompanied by a completed lost & found report
  • Knowledgeable of immediate area, services, attractions, and events and assist with Concierge services
  • Knowledgeable of fire and emergency procedures
  • Fulltime
Read More
Arrow Right

Lead Concierge

Process all guest check-ins, verifying guest identity, form of payment, assignin...
Location
Location
Dominican Republic , Cap Cana
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or G.E.D. equivalent
  • At least 1 year of related work experience
  • At least 1 year of supervisory experience
Job Responsibility
Job Responsibility
  • Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key
  • Set up accurate accounts for each guest according to their requirements
  • Enter Marriott Rewards information
  • Ensure rates match market codes, document exceptions
  • Secure payment prior to issuing room key, verify/adjust billing
  • Compile and review daily reports/logs/contingency lists
  • Complete cashier and closing reports
  • Supply guests with directions and property information
  • Accommodate guest requests, contacting appropriate staff if necessary
  • Follow up to ensure requests have been met
  • Fulltime
Read More
Arrow Right

Front Desk Receptionist

Four Seasons Hotel Seattle is looking for a Front Desk Receptionist who shares o...
Location
Location
United States of America , Seattle
Salary
Salary:
25.24 USD / Hour
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Preferred experience in a luxury hotel in Front Office and/or Concierge responsibilities
  • Knowledge of the city, activities, and restaurants
  • Willing to experience various restaurants and/or activities in the city to gain more knowledge of venues
  • Works harmoniously and professionally with co-workers and supervisors
  • Ability to multi-task in a high-volume environment, utilizing a variety of computer systems to check in and out, run daily reports, select/assign rooms arriving guests, and restaurant/activity/spa reservation systems
  • Excellent written and verbal grammar and composition skills
  • U.S. work authorization is required for this position
Job Responsibility
Job Responsibility
  • Checks in guest in an efficient and friendly manner, using guest name whenever possible
  • Assures that guest is assigned type of room requested and the correct rate is charged
  • Arranges for luggage to be delivered to guest room
  • Issues correct keys to the guest
  • Actively shares with the guest the exclusivity of hotel services, enhanced room product offerings and the unique food and beverage options at Goldfinch Tavern in order to maximize the guest’s in-house experience
  • Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
  • resolves customer complaints
  • assists customers in all inquiries in connection with hotel services, hours of operation, key hotel personnel, in-house events, directions, etc.
  • Responds to all guest requests in an accurate and timely manner
  • Ensures recommendations are made based on local knowledge & hotel practices
What we offer
What we offer
  • Compensation: $25.24/hour
  • 13 Days Paid Time Off + 10 Paid Holidays/year
  • Medical, Dental, & Vision Insurance
  • 401K Retirement Savings Plan, plus Employer Match Program
  • Complimentary Room Nights and Discounted Rates
  • Complimentary Meals in our Employee Cafeteria
  • Complimentary Uniform Care & Dry Cleaning
  • Employee Assistance Program
  • Investment in your Wellbeing
  • Paid Parental Leave & Short-Term Disability
  • Fulltime
Read More
Arrow Right

Concierge / Bell Supervisor

Location
Location
Malaysia , Kuala Lumpur
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or G.E.D. equivalent
  • At least 1 year of related work experience
  • At least 1 year of supervisory experience
Job Responsibility
Job Responsibility
  • Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key
  • Set up accurate accounts for each guest according to their requirements
  • Enter Marriott Rewards information
  • Ensure rates match market codes, document exceptions
  • Secure payment prior to issuing room key, verify/adjust billing
  • Compile and review daily reports/logs/contingency lists
  • Complete cashier and closing reports
  • Supply guests with directions and property information
  • Accommodate guest requests, contacting appropriate staff if necessary
  • Follow up to ensure requests have been met
  • Fulltime
Read More
Arrow Right

Chief Concierge

Process all guest check-ins, verifying guest identity, form of payment, assignin...
Location
Location
Vietnam , Cam Ranh Bay
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or G.E.D. equivalent
  • At least 1 year of related work experience
  • At least 1 year of supervisory experience
Job Responsibility
Job Responsibility
  • Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key
  • Set up accurate accounts for each guest according to their requirements
  • Enter Marriott Rewards information
  • Ensure rates match market codes, document exceptions
  • Secure payment prior to issuing room key, verify/adjust billing
  • Compile and review daily reports/logs/contingency lists
  • Complete cashier and closing reports
  • Supply guests with directions and property information
  • Accommodate guest requests, contacting appropriate staff if necessary
  • Follow up to ensure requests have been met
  • Fulltime
Read More
Arrow Right

Front Desk Agent

The Front Desk Agent is responsible for providing quality guest services that in...
Location
Location
United States , Austin
Salary
Salary:
Not provided
tandemhospitalitygroup.com Logo
Tandem Hospitality Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or equivalent
  • and six months to one-year related experience and/or training
  • Ability to read, analyze, and interpret procedure manuals
  • Ability to solve practical problems and to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
  • Ability to operate the Property Management System, capture email, and use the PBX system
  • Must always be accountable for balancing the daily shift bank and maintain organization and demonstrate quality service
  • While performing the duties of this job, the employee is regularly required to stand, walk, and communicate
  • The employee must occasionally lift and/or move up to 25 pounds.
Job Responsibility
Job Responsibility
  • Consistently provide high level of customer service
  • Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests
  • Check in and out hotel guests in a confident, professional and friendly manner
  • Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information
  • Complete all items on appropriate checklist by end of shift
  • Follow established key control policy
  • Ensure proper credit policies are followed and verify credit limit report
  • Submit all lost & found articles accompanied by a completed lost & found report
  • Knowledgeable of immediate area, services, attractions, and events and assist with Concierge services
  • Knowledgeable of fire and emergency procedures
  • Fulltime
Read More
Arrow Right