Concierge Attendant, Marriott Bonvoy

Marriott Bonvoy

Location:
Australia, Sydney

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

At the heart of local communities, Sheraton brings people together—both our guests and our associates. Discover a community-focused work environment where people care about each other and feel a sense of belonging. We invite you to join the Sheraton community as a Concierge because together, we are better. Start your career at Sheraton, where you don't just work - you belong.

Job Responsibility:

Be the “face of the hotel” – welcoming and connecting with guests through each guest interaction from arrival to departure
Respond to guest enquiries for special arrangements or services including but not limited to transportation, reservations and dry cleaning
Be the connecter and facilitator of collective power and assist the concierge team in general operational tasks whilst supporting other front office associates
Be an expert on the hotel and the surrounding community, know it inside and out to exceed guest expectations
Build and strengthen relationships with existing and new guests through engaging experiences and thoughtful service, enabling future bookings
Plan and execute team building activities for your team as together we are better
Create meaningful guest experiences, performing unique services that are tailored to client requirement
Be the main point of contact for all external & internal clients for the department
Ensure you and the team uphold all company policies and procedures and complete all required tasks in a prompt & thorough manner

Requirements:

A current driver’s license
Relevant experience in a similar role
Working rights in Australia
Enthusiastic to escalate your career
Self-motivated, driven and energized in a fast-paced environment
Armed with smart solutions and a can-do attitude

What we offer:

Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program
Opportunity to receive Employee Referral Incentives and get paid for working with your friend
Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness

Additional Information:

Job Posted:
July 25, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Concierge Attendant