Concierge Assistant, Marriott Bonvoy

Concierge Assistant

Marriott Bonvoy

Location:
Hong Kong, Hong Kong Ocean Park

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Concierge Assistant at Hong Kong Ocean Park Marriott Hotel is responsible for greeting and escorting guests to rooms, assisting with luggage, providing information about property amenities and local areas of interest, arranging transportation, and ensuring guest satisfaction. The role requires maintaining a professional appearance, adhering to company policies, and providing exceptional service to all guests.

Job Responsibility:

Greet and escort guests to rooms
Open doors and assist guests/visitors entering and leaving property
Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities
Identify and explain room features to guests
Transport guest luggage to and from guest rooms and/or designated bell area
Assist with luggage storage and retrieval
Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage
Supply guests with directions
Arrange transportation for guests/visitors
Communicate parking procedures to guests/visitors

Requirements:

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
None license or certification

Additional Information:

Job Posted:
August 01, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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