CrawlJobs Logo
Alight Solutions Logo Alight Solutions · Customer Service

Concierge Ally - Virtual

United States of America, Virtual, Texas Employment contract 38000.00 - 42000.00 USD / Year · Job Posted May 14, 2026
Apply Position
Job Link Share

Job Description

The Concierge Ally role provides compassionate service by handling healthcare inquiries via inbound calls and conducting satisfaction surveys. Ideal candidates possess exceptional customer service skills, professionalism, and a passion for simplifying the healthcare experience.

Job Responsibility

  • Building effective rapport with participants and probes to ensure that all the needs of the participant(s) are identified
  • Educating and promoting clinical services that are available to participant with a goal of increasing engagement
  • Prioritizing the most important service needed (coaching, information, emotional support, web navigation)
  • Working closely with the nurse team and/or other teams to determine best method to satisfy participants need(s)
  • Conducting feedback surveys with participants to evaluate satisfaction, utilization of services provided and impact of Alight's services
  • Documenting all research and summarize calls in the case management system
  • Maintaining confidentiality and comply with all HIPAA requirements when handling data or providing services.
  • Completing other duties as assigned
  • Communicating medical information to a nonmedical audience

Requirements

  • Have written and verbal communication skills
  • Have good customer service and customer resolution skills
  • Able to be flexible and adaptable with a demonstrated ability to reorganize priorities as business needs change
  • Able to work effectively in a team environment
  • Have a basic understanding of medical terminology
  • Have attention to detail, time management, and decision-making skills
  • Able to navigate multiple technical environments using personal computers, multiple software packages, Windows environment.
  • Have a positive attitude and desire to positively contribute to the advancement of individual allies and Alight's Company overall.
  • Have 2 years relevant experience in telephonic customer service

What we offer

  • health benefits
  • dental benefits
  • vision benefits
  • wellbeing programs
  • retirement plans with contribution matching
  • generous time off
  • parental leave
  • continuing education
  • career growth opportunities
Alight Solutions - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Concierge Ally - Virtual

8 matching positions

New

Team Leader - Nights

This role will be based at Springhill House, in Accrington. The home has been sp...
Location
Location
United Kingdom , Accrington
Salary
Salary:
14.33 GBP / Hour
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Prior experience of leading a team is highly desirable
  • experience within a caring role, ideally at a Senior level
  • patient, understanding and respectful of resident’s individual abilities
Job Responsibility
Job Responsibility
  • Leading, managing and supporting your care team with your Team Leader, ensuring a high quality of care and service is always provided to residents
  • Ensuring care plans are regularly reviewed continuous assessment, planning, implementation and evaluation of resident’s care
  • Encouraging your team and engaging with residents in conversation at a level and pace that values the individual and respects their dignity and communication differences
  • Administering and recording medication as prescribed, with accurate monitoring of drug dose to the residents in the home
  • To assist where necessary with each client’s personal care
  • To assist clients at mealtimes where necessary and as directed in their individual care plans, ensuring that any special dietary needs and preferences are met
  • To answer emergency calls speedily and to ensure that any potential risks are highlighted to the Manager following systems set by the home
  • To assist any residents with mobility difficulties using any identified aids or equipment as identified within an individual’s care plan according to training received
What we offer
What we offer
  • Hourly rates of pay ranging from £14.33 per hour dependent upon qualification level
  • Opportunities to learn and progress with the support of our dedicated Quality Matters team
  • Fully funded DBS
  • Comprehensive Holiday Pay scheme that rewards you for your commitment to care
  • Fantastic Refer a Friend scheme, offering up to £250 per successful candidate
Read More
Arrow Right
New

Employment Attorney

Robert Half is working with an exciting, growing plaintiff employment practice! ...
Location
Location
United States , West Hollywood
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Licensed attorney with a minimum of 3+ years, ideally 5+ years, ideally all (or as much as possible) in employment law
  • Proven expertise in civil litigation and employment law, particularly representing employees
  • Strong skills in drafting motions, pleadings, and legal briefs
  • Adept in conducting discovery and preparing witnesses for trial
  • Excellent knowledge of employment litigation processes and procedures
  • Self-motivated and able to work autonomously while managing multiple cases
  • Strong organizational and time management abilities
  • Must be local to or able to commute to Los Angeles, California
Job Responsibility
Job Responsibility
  • Oversee all aspects of employment law cases, including single-plaintiff matters, from initial filing to trial
  • Conduct comprehensive discovery processes, including depositions and interrogatories
  • Draft and file motions, pleadings, and other legal documentation
  • Represent clients at court appearances and hearings
  • Collaborate with a dedicated support team, including paralegals and case managers, to ensure efficient case management
  • Prepare clients and witnesses for trial proceedings and depositions
  • Provide legal guidance and strategy to clients throughout the litigation process
  • Stay updated on employment law developments to deliver informed legal counsel
  • Manage deadlines and ensure compliance with court requirements
  • Contribute to a collaborative and results-driven work environment
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • free online training
  • competitive compensation and benefits
Read More
Arrow Right
New

Field Sales Executive

This is a high-energy, field-based role focused on door-to-door customer acquisi...
Location
Location
United Kingdom , Leeds
Salary
Salary:
26227.50 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous field sales / door-to-door / direct sales experience (preferred)
  • Confidence speaking to customers face-to-face
  • Highly target-driven and motivated by commission
  • Strong self-discipline and ability to work independently
  • Full UK driving licence (company van provided)
Job Responsibility
Job Responsibility
  • Selling full fibre broadband services directly to customers door-to-door
  • Working within a designated local territory (placed close to home where possible)
  • Using mapping tools to plan and maximise daily activity
  • Engaging customers, building rapport, and closing sales on the doorstep
  • Recording outcomes for every visit (sale, callback, not home, etc.)
  • Managing your own time and pipeline effectively
What we offer
What we offer
  • Company van provided
  • Uncapped commission structure (paid monthly)
  • Established territory with 200k+ available properties
  • Additional earnings from upselling services/products
  • Fulltime
Read More
Arrow Right
New

Litigation Paralegal

Robert Half is partnering with a Litigation Law Firm in Seattle, WA who is looki...
Location
Location
United States , Seattle
Salary
Salary:
35.00 - 40.00 USD / Hour
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Prior experience working in a litigation paralegal with trial experience (Civil Litigation experience a HUGE PLUS!)
  • Familiarity with voir dire support and the organization of jury selection materials.
Job Responsibility
Job Responsibility
  • Organize litigation files, case documents, and supporting materials to keep matters moving efficiently through each stage of the legal process
  • Assist attorneys with trial preparation by assembling exhibits, preparing binders, tracking deadlines, and ensuring materials are ready for hearings and court appearances
  • Coordinate witness-related logistics, including scheduling, document preparation, and communication to support testimony preparation
  • Support voir dire preparation by helping gather background information, organizing juror-related materials, and maintaining structured notes for the legal team
  • Draft, review, and format legal correspondence, filings, and case summaries with close attention to accuracy and procedural requirements
  • Monitor court dates and filing schedules to help maintain compliance with litigation timelines and case obligations
  • Conduct factual and document-based research to support case strategy, discovery efforts, and attorney preparation.
What we offer
What we offer
  • medical insurance
  • vision insurance
  • dental insurance
  • life insurance
  • disability insurance
  • 401(k) plan
Read More
Arrow Right
New

Technical Product Manager

For our customer who provides innovative payment solutions in fintech industry, ...
Location
Location
Turkey , Istanbul
Salary
Salary:
Not provided
sHR Consultancy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years of professional experience in engineering, product development, system design, product management, or related technical roles
  • preferably in hardware-based products
  • Engineering background preferred (Electronics, Mechatronics, Computer, Industrial, or related disciplines)
  • Strong understanding of hardware product development processes
  • Ability to review and understand electronic schematics and PCB layouts
  • hands-on design experience is a strong advantage
  • Experience managing mechanical design activities and coordinating with mechanical engineering and industrial design teams
  • Experience working with ODM/OEM manufacturers and external engineering partners
  • Experience managing suppliers and development teams, particularly in China, is a big plus
  • Strong communication and stakeholder management skills
Job Responsibility
Job Responsibility
  • Define product requirements, roadmap, and priorities
  • Translate business needs into clear product specifications
  • Coordinate cross-functional teams including hardware, software, QA, certification, operations, and external suppliers
  • Manage product development timelines, deliverables, and risks
  • Support product launches and lifecycle management
  • Manage relationships with international suppliers, engineering partners, and certification bodies
What we offer
What we offer
  • Opportunity to work on high-volume, real-world hardware products
  • High technical ownership and influence on product architecture
  • Close collaboration with senior product and engineering leadership
  • Competitive compensation aligned with senior-level experience
  • Fulltime
Read More
Arrow Right
New

Nursery Assistant

Join the Kindred Family – A Place to Grow, Thrive, and Make a Difference. Are yo...
Location
Location
United Kingdom , Hauxton
Salary
Salary:
12.71 - 12.75 GBP / Hour
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong written and verbal communication skills
  • Excellent organisational ability and attention to detail
  • Provide outstanding customer service
  • Have good time management, meeting deadlines
  • A commitment to working within Early Years Childcare
Job Responsibility
Job Responsibility
  • Use a friendly approach with parents and carers, children, and colleagues
  • Provide a safe, stimulating, and educational environment for the children to learn, play, explore and develop
  • Maintain a homely environment for all children, which is clean and organised
  • Implement interesting and inspiring activities for children to learn through play
  • Build relationships with Key Children, record their interests and achievements through observations
  • Ensure that you understand and follow company Policies and Procedures
  • Safeguarding is a shared responsibility to protect children, parents, and staff from harm
  • Maintain strictly professional relationships and report any complaints or concerns to management in accordance with company policy and procedures
What we offer
What we offer
  • Birthday Off
  • 6 fully paid sick days
  • Cashback Healthcare Plan
  • Retail Discounts
  • Recognition & Reward
  • 50 % Childcare Discount
  • 24/7 Virtual GP Access
  • 24/7 Counselling Support
  • Discounted gym Membership
  • Personal Financial Advisor Access
  • Fulltime
Read More
Arrow Right
New

Litigation Paralegal

We are looking for a detail-oriented Litigation Paralegal to support a busy lega...
Location
Location
United States , San Diego
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 3 years of paralegal experience, preferably within a trust administration practice
  • Working knowledge of legal terminology, litigation procedures, and court filing requirements
  • Experience with electronic filing systems and confidence handling deadline-sensitive submissions
  • Familiarity with probate, estate administration, or trust-related matters is strongly preferred
  • Strong file management and calendaring skills with close attention to detail
  • Proficiency with Microsoft Office applications, including Word, Outlook, and Excel
  • Paralegal certification is not required for this position
Job Responsibility
Job Responsibility
  • Prepare, submit, and track court filings electronically while ensuring compliance with applicable court rules and deadlines
  • Coordinate closely with court personnel, county offices, and opposing counsel to keep matters moving efficiently
  • Maintain organized and accurate case files, documentation, and related records throughout the litigation process
  • Manage calendars for hearings, deadlines, meetings, and other case-related activities for the attorneys supported
  • Assist with trust administration and probate-related legal work, including drafting routine documents and monitoring matter progress
  • Provide day-to-day litigation support to one associate and one partner by helping prioritize tasks and case needs
  • Monitor procedural requirements and help ensure all filings and case activity align with court expectations
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • enrollment in company 401(k) plan
Read More
Arrow Right
New

Civil Enforcement Officer

A role for people who value independence, take responsibility seriously, enjoy w...
Location
Location
United Kingdom , Retford
Salary
Salary:
Not provided
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Enjoy working alone for extended periods and value being part of a supportive team
  • Physically resilient and happy outdoors in all weathers
  • A high level of self-motivation and accountability
  • Strong people skills with a calm, professional, approachable manner
  • Care about fairness, community safety and doing the right thing
  • Confident and consistent when dealing with challenges
  • Driving Licence Preferred but not essential
Job Responsibility
Job Responsibility
  • Patrolling streets and car parks with confidence and professionalism
  • Supporting the public with clear, helpful guidance, including advice on where to park safely
  • Spending extended periods outdoors on your feet, staying active in all weather conditions
  • Encouraging fair and safe parking by issuing notices when required
  • Helping to keep traffic moving and neighbourhoods accessible
  • Reporting issues such as abandoned vehicles or blocked access points
  • Working in partnership with local authorities and councils
  • Acting with integrity and contributing to a safer, more welcoming community
What we offer
What we offer
  • Competitive leave and family-friendly benefits
  • Full training, development and uniform
  • Health and well-being support and gym discounts
  • Retail, travel and leisure perks
  • Green travel schemes
  • Pension and Death in Service benefit
  • Recognition for the important work you do
  • Fulltime
Read More
Arrow Right