Concierge Agent

Respond to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies

• 1 year of front office or related work experience is preferred
• Previous experience with Opera PMS preferred
• Ability to quickly and positively establish rapport is required
• Strong command of the English language, both written and oral are required
• Excellent commitment to service and teamwork
• Ability to obtain a clean criminal record check
• Great attention to detail and the ability to work in a fast-paced environment

• Current Four Seasons employees
• bilingual candidates
• those with prior experience in a luxury hotel/environment

• Competitive Net Salary in a Tax-Free Environment
• Competitive housing allowance
• Transportation Allowance
• 21 days’ vacation
• 10 days Public Holidays per year
• Paid home leave tickets
• Complimentary employee meals
• Medical Insurance
• Life Insurance
• Employee Assistance Program
• Worldwide Complimentary Room Nights with Four Seasons
• Laundry/dry cleaning for provided for work attire
• Growth & Development opportunities