Concierge Agent Job at Four Seasons (West End)

Clinical Concierge Agent

Join Allara as a Clinical Concierge Agent and be the bridge between patients and...

Location

United States

Salary:

20.00 USD / Hour

Allara Health

Expiration Date

Until further notice

Requirements

1.5+ years of experience in a support role, such as medical reception, patient coordination, or telehealth support
Strong verbal and written communication skills, with the ability to build rapport and navigate complex conversations
Exceptional attention to detail
Ability to problem-solve creatively, ensuring smooth coordination of medical requests
Strong technical skills, comfortable navigating multiple systems, and working with sensitive data
Medical reception experience and familiarity with Electronic Health Records (EHR) systems preferred
A quiet, private workspace with reliable internet to support confidential patient communications

Job Responsibility

Support Allara’s patients and providers by ensuring that lab orders, prescription refills, and pre-authorizations are fulfilled accurately and promptly
Manage faxed requests, medical documentation, and patient forms while ensuring compliance with healthcare regulations
Relay provider updates, care recommendations, and medical actions to patients professionally and compassionately
Provide empathetic, patient-centric support via phone, email, and in-app messaging, ensuring timely and accurate responses
Assist patients with scheduling, telehealth services, and general inquiries about their care plans and Allara’s offerings
Offer personalized assistance, helping patients navigate their healthcare journey with compassion and professionalism
Ensure accuracy in relaying patient information between providers, patients, and internal teams
Stay informed about Allara’s clinical workflows and processes to provide seamless provider support

What we offer

100% remote within the U.S.

Fulltime

Patient Concierge Agent

Join Allara as a Patient Concierge Agent and be the guide for patients navigatin...

Location

United States

Salary:

20.00 USD / Hour

Allara Health

Expiration Date

Until further notice

Requirements

1.5+ years of experience in customer support and/or patient-facing roles, preferably in a remote setting
Strong verbal and written communication skills, with the ability to build rapport and navigate complex conversations
Exceptional attention to detail
Ability to problem-solve creatively, ensuring smooth coordination of medical requests
Strong technical skills, comfortable navigating multiple systems, and working with sensitive data
Medical reception experience and familiarity with Electronic Health Records (EHR) systems preferred
A quiet, private workspace with reliable internet to support confidential patient communications

Job Responsibility

Provide empathetic, patient-centric support through phone, email, and in-app messaging, ensuring timely and thoughtful responses
Act as a liaison between patients and providers, relaying critical information with accuracy
Guide patients through scheduling, telehealth services, and general inquiries about Allara’s offerings
Communicate billing-related updates from the finance team to patients, ensuring clarity and support
Offer personalized assistance, helping patients navigate their care journey with compassion and professionalism
Maintain high accuracy and attention to detail, ensuring that patient information is relayed correctly
Identify patient pain points and share insights to improve the overall experience
Stay informed about Allara’s evolving services to provide accurate and up-to-date support

What we offer

100% remote within the U.S.

Pbx agent

Answers and directs phone calls, messages, radio requests and faxes in an effici...

Location

United States of America , Denver

Salary:

21.85 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

Ability to read, write and speak English

Job Responsibility

Answers and directs phone calls, messages, radio requests and faxes in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all Four Seasons’ policies
Answers phone, email & message inquiries in an efficient and friendly manner, using guest names when possible and routing calls to proper extensions
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
resolves customer complaints
assists customers in all inquiries in connection with high-speed Internet service, telephone and facsimile services, hotel services, hours of operations, key hotel personnel, in-house events, directions, etc
Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact
Work harmoniously and professionally with co-workers and supervisors
Monitors and responds emergency and safety situations in an efficient and professional manner
Accepts and delivers wake-up calls, messages and facsimiles in a timely manner
Assist with responsibilities and duties in the absence or heavy volume in the areas of Bell Person, Front Desk Agent, Concierge Agent & Reservationist

What we offer

Medical, dental, and vision insurance
Paid Time Off and Vacation Pay
401k participation with company matching program
Complimentary stays at Four Seasons worldwide, subject to availability
Discounted RTD Flex Pass
Free shift meal prepared by the culinary team
Complimentary cleaning of employee uniforms

Parttime

New

Concierge agent

Main Duties: Be knowledgeable about hotel facilities, updated on activities, pro...

Location

Egypt , Cairo

Salary:

Not provided

SOFITEL

Expiration Date

Until further notice

Requirements

Passion for guest service
Excellent written and verbal communication, interpersonal and leadership skills
Highly organized, results-oriented with the ability to be flexible and work well under pressure
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Fluency in English, secondary language preferred
Minimum of 1 year previous experience in a customer service industry
Must have the ability to handle a multitude of tasks and Guest requests
Computer proficiency in a Windows environment (Word, Excel, PowerPoint)
Knowledge of Opera or Opera cloud Property Management System an asset

Job Responsibility

Be knowledgeable about hotel facilities, updated on activities, promotions and happenings in the hotel and be able to provide accurate information to guests
Act as an ambassador of the hotel and provide assistance to a variety of requests
Maintain a network of service providers for efficient conduct in coordinating guest requirements
Ensure availability of printed materials such as brochures of local attractions, sister hotels, restaurants, city maps, etc. which may be handed over to guests
Manage the facilitation of guest requests relating to dining activities (both inside and outside of the hotel), shows, recreation, tours, transport, florists, doctors, dentists, child care and any other services that are not available at the hotel
Respond to queries positively
Develop guest preference records and guest history
Follow through all endorsements at the concierge and ensure completion
Ensure that all luggage, messages, parcels, etc. are handled, delivered, retrieved or stored efficiently
Be transparent and responsible on matters involving finances

Fulltime

Concierge Agent

In the Concierge Agent role, you'll be the dedicated point of contact for our ne...

Location

United States , Chicago

Salary:

60000.00 - 65000.00 USD / Year

tastytrade

Expiration Date

Until further notice

Requirements

Comfortable commuting to the office 5 days/week
Minimum 1-2 years of experience in a customer service call center environment
Proven track record of exceeding customer service goals in a high-pressure environment
Some knowledge and/or strong interest in financial markets and derivatives trading products
Exceptional communication and interpersonal skills, with a focus on active listening and building rapport
Strong problem-solving and critical thinking abilities
Ability to work effectively under pressure and manage multiple tasks simultaneously
Passion for exceeding expectations and delivering white-glove service to all tastytrade customers
Proficiency in Salesforce Service Cloud, Slack, and Microsoft Office Suite preferred
A positive and enthusiastic attitude

Job Responsibility

Deliver exceptional customer service, prioritizing client needs and exceeding expectations
Build rapport and establish trust with new and existing customers
Proactively identify customer needs and recommend solutions
Handle complex account opening, funding, and account access inquiries and troubleshoot issues with a white-glove approach
Act as a product and service expert, possessing in-depth knowledge of our offerings
Utilize a consultative approach to guide clients through the customer journey
Develop and maintain strong relationships with internal departments to ensure seamless resolution
Document interactions thoroughly and accurately
Actively seek feedback and strive for continuous improvement in the customer experience
Contribute to a positive and collaborative team environment

What we offer

Performance Bonuses
Stock Purchase Options
401k Plan
Medical/Dental/Vision Benefits
Continued Education Support
20 Paid Vacation Days (plus an additional paid vacation day the month of your birthday!)
10 Paid Sick Days
Gym Membership Reimbursement
Commuter Benefits
Pet Insurance

Fulltime

Concierge Agent

JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively d...

Location

United Arab Emirates , Dubai

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Creating a safe workplace
Following company policies and procedures
Maintaining confidentiality
Protecting company assets
Upholding quality standards
Ensuring uniform, personal appearance, and communications are professional
Being on feet and moving around (stand, sit, or walk for an extended time)
Taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance)

Job Responsibility

Deliver a wide range of services that guide guests through their arrival and departure experiences
Process operational needs
Address guest requests
Complete reports
Share the highlights of the local area

What we offer

Accommodation
Meals on duty
Transportation
World class training and development, including leadership development
Recognition programs
Discounted accommodation in over 8,000 hotels all over the world
Discounted food & drink in all our restaurants and bars
Discounts for your friends and family
Unlimited career opportunities (Internationally and locally)
Medical and Life insurance

Fulltime

Concierge Agent

Four Seasons Hotel Cairo at The First Residence is looking for a talented and ex...

Location

Egypt , Cairo

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Requires a working knowledge of division operations
Requires ability to operate computer equipment and other [Department] systems
Requires reading, writing and oral proficiency in the English language

Job Responsibility

Handles all guest interactions with the highest level of hospitality and professionalism
Accommodates special requests whenever possible
Resolves customer complaints
Assists customers in all inquiries in connection with hotel services
Processes packages, faxes, messages, and mail
Assure that desk collateral and information for restaurants, museums, attractions, maps, and other local attractions are updated and current
Knows what activities are available in the city and establishes close contacts with vendors
Stores and retrieves guest luggage and packages
Utilizes a variety of software programs to accurately input special arrangements the guest has made and to ensure proper billing

What we offer

Competitive salary, wages, and a comprehensive benefits package
Excellent training and development opportunities
Complimentary dry cleaning for employee uniforms/ business attire
Complimentary employee meals
Complimentary stays at Four Seasons properties (based on availability), with discounted meals
Dental and medical/disability/life insurance
Retirement pension plan
Employee service awards
Annual employee party/social and sports events

Fulltime

Concierge Agent

Concierge Agent position at Four Seasons Casablanca, an oceanfront sanctuary off...

Location

Morocco , Casablanca

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

A minimum of 2 years of hospitality or related work experience is preferred
Extensive knowledge of Morocco, Casablanca and surrounding areas
Existing relationships with third-party vendors a plus
Education: High school education or equivalent experience
Requires reading, writing and oral proficiency in the English language
Good organizational skills
Ability to multitask
Attention to detail
Ability to work irregular hours, weekends, and evenings

Job Responsibility

Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
resolves customer complaints
assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc
Responds to all guest requests in an accurate and timely manner making recommendations based on local knowledge and hotel practices
Processes packages, faxes, messages, and mail which may be either outgoing or incoming in an accurate and timely manner
Works harmoniously and professionally with co-workers and supervisors
Assure that desk collateral and information for restaurants, museums, attractions, maps, and other local attractions are updated and current
Knows what activities are available in the city (theatre, sports, concerts, shows, special exhibits, sightseeing) and establishes close contacts with vendors in these areas in order to provide information, ticketing, and reservations for guests
Stores and retrieves guest luggage and packages
Utilizes a variety of software programs to accurately input special arrangements the guest has made and to assure proper billing

Fulltime

Concierge Agent

Four Seasons

Location:
Anguilla , West End

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 01, 2026

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