CrawlJobs Logo

Concierge Agent

fourseasons.com Logo

Four Seasons

Location Icon

Location:
Saudi Arabia , Amaala

Category Icon
Category:
Hospitality and Tourism

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

Join our pre-opening Front Office team as Concierge Agent at Four Seasons Resort and Residences AMAALA at Triple Bay. Reporting to the Concierge Supervisor, you will assist in setting up concierge services and provide personalized guest experiences, supporting both the pre-opening phase and daily operations.

Job Responsibility:

  • Assist with pre-opening tasks including establishing guest service standards, local vendor partnerships, and concierge systems setup
  • Provide personalized recommendations and assist guests with reservations, transportation, tours, activities, and special requests
  • Coordinate with departments and external partners to fulfill guest needs efficiently
  • Maintain accurate guest profiles and preferences to support personalized experiences
  • Handle VIP requests and ensure all guests receive attentive, thoughtful service throughout their stay
  • Manage guest feedback and respond professionally to any service concerns
  • Maintain up-to-date knowledge of local attractions, dining options, and unique experiences
  • Support in the creation and refinement of concierge procedures and guest service standards

Requirements:

  • Previous experience in guest services or concierge roles within luxury hospitality, ideally including pre-opening exposure
  • Strong local knowledge and passion for creating memorable guest experiences
  • Excellent communication and interpersonal skills
  • Professional presentation and problem-solving abilities
  • Suitable candidates must be eligible to work in Saudi Arabia
  • Fluency in English is essential
What we offer:
  • Competitive salary in a tax-free environment
  • Housing and transportation
  • 30 days of vacation plus public holidays
  • Paid home leave tickets
  • Complimentary meals and uniform cleaning
  • Medical and life insurance
  • Employee Assistance Program and worldwide complimentary room nights
  • Opportunities for growth and development

Additional Information:

Job Posted:
March 18, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
Four Seasons - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Concierge Agent

Clinical Concierge Agent

Join Allara as a Clinical Concierge Agent and be the bridge between patients and...
Location
Location
United States
Salary
Salary:
20.00 USD / Hour
allarahealth.com Logo
Allara Health
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1.5+ years of experience in a support role, such as medical reception, patient coordination, or telehealth support
  • Strong verbal and written communication skills, with the ability to build rapport and navigate complex conversations
  • Exceptional attention to detail
  • Ability to problem-solve creatively, ensuring smooth coordination of medical requests
  • Strong technical skills, comfortable navigating multiple systems, and working with sensitive data
  • Medical reception experience and familiarity with Electronic Health Records (EHR) systems preferred
  • A quiet, private workspace with reliable internet to support confidential patient communications
Job Responsibility
Job Responsibility
  • Support Allara’s patients and providers by ensuring that lab orders, prescription refills, and pre-authorizations are fulfilled accurately and promptly
  • Manage faxed requests, medical documentation, and patient forms while ensuring compliance with healthcare regulations
  • Relay provider updates, care recommendations, and medical actions to patients professionally and compassionately
  • Provide empathetic, patient-centric support via phone, email, and in-app messaging, ensuring timely and accurate responses
  • Assist patients with scheduling, telehealth services, and general inquiries about their care plans and Allara’s offerings
  • Offer personalized assistance, helping patients navigate their healthcare journey with compassion and professionalism
  • Ensure accuracy in relaying patient information between providers, patients, and internal teams
  • Stay informed about Allara’s clinical workflows and processes to provide seamless provider support
What we offer
What we offer
  • 100% remote within the U.S.
  • Fulltime
Read More
Arrow Right

Patient Concierge Agent

Join Allara as a Patient Concierge Agent and be the guide for patients navigatin...
Location
Location
United States
Salary
Salary:
20.00 USD / Hour
allarahealth.com Logo
Allara Health
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1.5+ years of experience in customer support and/or patient-facing roles, preferably in a remote setting
  • Strong verbal and written communication skills, with the ability to build rapport and navigate complex conversations
  • Exceptional attention to detail
  • Ability to problem-solve creatively, ensuring smooth coordination of medical requests
  • Strong technical skills, comfortable navigating multiple systems, and working with sensitive data
  • Medical reception experience and familiarity with Electronic Health Records (EHR) systems preferred
  • A quiet, private workspace with reliable internet to support confidential patient communications
Job Responsibility
Job Responsibility
  • Provide empathetic, patient-centric support through phone, email, and in-app messaging, ensuring timely and thoughtful responses
  • Act as a liaison between patients and providers, relaying critical information with accuracy
  • Guide patients through scheduling, telehealth services, and general inquiries about Allara’s offerings
  • Communicate billing-related updates from the finance team to patients, ensuring clarity and support
  • Offer personalized assistance, helping patients navigate their care journey with compassion and professionalism
  • Maintain high accuracy and attention to detail, ensuring that patient information is relayed correctly
  • Identify patient pain points and share insights to improve the overall experience
  • Stay informed about Allara’s evolving services to provide accurate and up-to-date support
What we offer
What we offer
  • 100% remote within the U.S.
Read More
Arrow Right

Pbx agent

Answers and directs phone calls, messages, radio requests and faxes in an effici...
Location
Location
United States of America , Denver
Salary
Salary:
21.85 USD / Hour
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Ability to read, write and speak English
Job Responsibility
Job Responsibility
  • Answers and directs phone calls, messages, radio requests and faxes in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all Four Seasons’ policies
  • Answers phone, email & message inquiries in an efficient and friendly manner, using guest names when possible and routing calls to proper extensions
  • Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
  • resolves customer complaints
  • assists customers in all inquiries in connection with high-speed Internet service, telephone and facsimile services, hotel services, hours of operations, key hotel personnel, in-house events, directions, etc
  • Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact
  • Work harmoniously and professionally with co-workers and supervisors
  • Monitors and responds emergency and safety situations in an efficient and professional manner
  • Accepts and delivers wake-up calls, messages and facsimiles in a timely manner
  • Assist with responsibilities and duties in the absence or heavy volume in the areas of Bell Person, Front Desk Agent, Concierge Agent & Reservationist
What we offer
What we offer
  • Medical, dental, and vision insurance
  • Paid Time Off and Vacation Pay
  • 401k participation with company matching program
  • Complimentary stays at Four Seasons worldwide, subject to availability
  • Discounted RTD Flex Pass
  • Free shift meal prepared by the culinary team
  • Complimentary cleaning of employee uniforms
  • Parttime
Read More
Arrow Right

Front Office Supervisor

We are looking for a highly motivated individual to join our Front Desk team as ...
Location
Location
United States , Manchester Village
Salary
Salary:
20.00 - 23.00 USD / Hour
pyramidglobal.com Logo
Pyramid Global Hospitality
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Must be available to work a flexible schedule to include nights, weekends and holidays
  • High school diploma or equivalent
  • Previous hotel or resort experience preferred
  • A strong desire to make an impact on other people
  • An outgoing and engaging personality
  • Computer skills
  • Excellent verbal and written communication skills
  • Ability to work in a fast-paced setting
  • Ability to stand for the duration of the shift
Job Responsibility
Job Responsibility
  • Provide exceptional customer service by being engaging and taking sincere interest
  • Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established
  • Help to resolve problems and “WOW” guests through recovery when things aren’t quite right
  • Supervise daily shift process ensuring all team members adhere to standard operating procedures
  • Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests
  • Works closely with Maintenance, Housekeeping and F&B teams to communicate and coordinate items to resolution
  • Training all new Front Desk Agents, Concierge, Bellpersons and Valet with a goal to provide exceptional customer service
  • Be aware of, promote and sell special hotel programs
  • Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information
  • Be knowledgeable of all emergency procedures and policies
What we offer
What we offer
  • Comprehensive health insurance
  • Retirement plans
  • Paid time off
  • On-site wellness programs
  • Local discounts
  • Employee rates on hotel stays
  • Ongoing training and development opportunities
  • Fulltime
Read More
Arrow Right

Concierge Agent

The Concierge Agent role reports to the Guest Service Manager and requires a hig...
Location
Location
United Arab Emirates , Abu Dhabi
Salary
Salary:
Not provided
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A minimum of at least 1 year of experience in the similar role in a luxury brand
  • Proficient in English (speaking, reading, writing)
  • Arabic language is a plus
  • Strong Guest Service and interpersonal, verbal, and written communication skills
  • Ability to make recommendations and provide accurate directions and arrangements
  • Basic knowledge of Opera PMS or other hotel management systems
Job Responsibility
Job Responsibility
  • Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
  • resolves customer complaints
  • assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc
  • Responds to all guest requests in an accurate and timely manner making recommendations based on local knowledge and hotel practices
  • Processes packages, faxes, messages, and mail which may be either outgoing or incoming in an accurate and timely manner
  • Works harmoniously and professionally with co-workers and supervisors
  • Assure that desk collateral and information for restaurants, museums, attractions, maps, and other local attractions are updated and current
  • Knows what activities are available in the city (theatre, sports, concerts, shows, special exhibits, sightseeing) and establishes close contacts with vendors in these areas in order to provide information, ticketing, and reservations for guests
  • Stores and retrieves guest luggage and packages
  • Utilizes a variety of software programs to accurately input special arrangements the guest has made and to assure proper billing
What we offer
What we offer
  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Complimentary Accommodation at other Four Seasons Hotels and Resort
  • Complimentary Dry Cleaning for Employee Uniforms
  • Complimentary Employee Meals
  • Fulltime
Read More
Arrow Right

Concierge Agent

About the location: An architectural icon in the heart of Saudi Arabia’s vibrant...
Location
Location
Saudi Arabia , Riyadh
Salary
Salary:
Not provided
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1 year of front office or related work experience is preferred
  • Previous experience with Opera PMS preferred
  • Ability to quickly and positively establish rapport is required
  • Strong command of the English language, both written and oral are required
  • Excellent commitment to service and teamwork
  • Ability to obtain a clean criminal record check
  • Great attention to detail and the ability to work in a fast-paced environment
Job Responsibility
Job Responsibility
  • Respond to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies
What we offer
What we offer
  • Competitive Net Salary in a Tax-Free Environment
  • Competitive housing allowance
  • Transportation Allowance
  • 21 days’ vacation
  • 10 days Public Holidays per year
  • Paid home leave tickets
  • Complimentary employee meals
  • Medical Insurance
  • Life Insurance
  • Employee Assistance Program
  • Fulltime
Read More
Arrow Right

Concierge agent

A secluded oasis at the edge of an idyllic lagoon! On the east coast of Mauritiu...
Location
Location
Mauritius , Beau Champ
Salary
Salary:
Not provided
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Written, spoken and reading proficiency in the English & French
  • 1 – 2 years hotel/resort experience in Front Office
  • Hospitable, outgoing & customer-oriented
  • Good city/island knowledge
Job Responsibility
Job Responsibility
  • Assist guests with “Insightful” information about the city/island, major attractions, top restaurants, bars, nightclubs etc.
  • To offer and arrange car rental, airline and train tickets, office services, local events, cultural events, beauty and barber services, baby-sitting, arranging presents, repairs and shopping for the guests, arrange restaurant bookings
  • Handle all guests’ requests and fulfil them in a timely manner
  • To be able to inform guests about the hotel & its services
  • Be able to handle emergencies
  • Work closely with Front Desk staffs and provide assistance when needed
  • Assist the Concierge Manager to maintain comprehensive Concierge Database of information both computerized & hard copy for guest’ reference and regularly update them
  • To work closely with Front Office in handling of groups, VIPs, return guests etc.
  • To be well informed of activities available, i.e. theatre, arts, special exhibitions, concerts, shows, sports, leisure activities, sightseeing tours etc., and to establish close contacts with people in these areas to provide information, ticketing, reservations, etc., for guest
  • On quarterly basis, visit new attractions in the city & update
  • Fulltime
Read More
Arrow Right

Concierge Agent

The Concierge Agent is responsible for, responding to a wide variety of guest re...
Location
Location
Anguilla , West End
Salary
Salary:
Not provided
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • One to two years’ previous experience in Guest Services roles
  • previous employment experience within a luxury Hotels is considered an asset
  • Strong communication skills
Job Responsibility
Job Responsibility
  • Responding to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies
  • Coordinate pre-arrival with an emphasis on fulfilling requests, following up on special requests, handling instructions and adhering to established credit policies and procedures
  • Follow up with guest’s during their stay to ascertain satisfaction and respond accordingly
  • Handle multiple phone lines
  • Make meaningful and insightful recommendations that will enhance the guest experience and customized to their needs and preferences
What we offer
What we offer
  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Complimentary Accommodation at other Four Seasons Hotels and Resort
  • Complimentary Dry Cleaning for Employee Uniforms
  • Complimentary Employee Meals
  • Parttime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy