Concierge Agent Job at Marriott Bonvoy (Dubai)

Patient Concierge Agent

Join Allara as a Patient Concierge Agent and be the guide for patients navigatin...

Location

United States

Salary:

20.00 USD / Hour

Allara Health

Expiration Date

Until further notice

Requirements

1.5+ years of experience in customer support and/or patient-facing roles, preferably in a remote setting
Strong verbal and written communication skills, with the ability to build rapport and navigate complex conversations
Exceptional attention to detail
Ability to problem-solve creatively, ensuring smooth coordination of medical requests
Strong technical skills, comfortable navigating multiple systems, and working with sensitive data
Medical reception experience and familiarity with Electronic Health Records (EHR) systems preferred
A quiet, private workspace with reliable internet to support confidential patient communications

Job Responsibility

Provide empathetic, patient-centric support through phone, email, and in-app messaging, ensuring timely and thoughtful responses
Act as a liaison between patients and providers, relaying critical information with accuracy
Guide patients through scheduling, telehealth services, and general inquiries about Allara’s offerings
Communicate billing-related updates from the finance team to patients, ensuring clarity and support
Offer personalized assistance, helping patients navigate their care journey with compassion and professionalism
Maintain high accuracy and attention to detail, ensuring that patient information is relayed correctly
Identify patient pain points and share insights to improve the overall experience
Stay informed about Allara’s evolving services to provide accurate and up-to-date support

What we offer

100% remote within the U.S.

Clinical Concierge Agent

Join Allara as a Clinical Concierge Agent and be the bridge between patients and...

Location

United States

Salary:

20.00 USD / Hour

Allara Health

Expiration Date

Until further notice

Requirements

1.5+ years of experience in a support role, such as medical reception, patient coordination, or telehealth support
Strong verbal and written communication skills, with the ability to build rapport and navigate complex conversations
Exceptional attention to detail
Ability to problem-solve creatively, ensuring smooth coordination of medical requests
Strong technical skills, comfortable navigating multiple systems, and working with sensitive data
Medical reception experience and familiarity with Electronic Health Records (EHR) systems preferred
A quiet, private workspace with reliable internet to support confidential patient communications

Job Responsibility

Support Allara’s patients and providers by ensuring that lab orders, prescription refills, and pre-authorizations are fulfilled accurately and promptly
Manage faxed requests, medical documentation, and patient forms while ensuring compliance with healthcare regulations
Relay provider updates, care recommendations, and medical actions to patients professionally and compassionately
Provide empathetic, patient-centric support via phone, email, and in-app messaging, ensuring timely and accurate responses
Assist patients with scheduling, telehealth services, and general inquiries about their care plans and Allara’s offerings
Offer personalized assistance, helping patients navigate their healthcare journey with compassion and professionalism
Ensure accuracy in relaying patient information between providers, patients, and internal teams
Stay informed about Allara’s clinical workflows and processes to provide seamless provider support

What we offer

100% remote within the U.S.

Fulltime

Concierge Agent

In the Concierge Agent role, you'll be the dedicated point of contact for our ne...

Location

United States , Chicago

Salary:

60000.00 - 65000.00 USD / Year

tastytrade

Expiration Date

Until further notice

Requirements

Comfortable commuting to the office 5 days/week
Minimum 1-2 years of experience in a customer service call center environment
Proven track record of exceeding customer service goals in a high-pressure environment
Some knowledge and/or strong interest in financial markets and derivatives trading products
Exceptional communication and interpersonal skills, with a focus on active listening and building rapport
Strong problem-solving and critical thinking abilities
Ability to work effectively under pressure and manage multiple tasks simultaneously
Passion for exceeding expectations and delivering white-glove service to all tastytrade customers
Proficiency in Salesforce Service Cloud, Slack, and Microsoft Office Suite preferred
A positive and enthusiastic attitude

Job Responsibility

Deliver exceptional customer service, prioritizing client needs and exceeding expectations
Build rapport and establish trust with new and existing customers
Proactively identify customer needs and recommend solutions
Handle complex account opening, funding, and account access inquiries and troubleshoot issues with a white-glove approach
Act as a product and service expert, possessing in-depth knowledge of our offerings
Utilize a consultative approach to guide clients through the customer journey
Develop and maintain strong relationships with internal departments to ensure seamless resolution
Document interactions thoroughly and accurately
Actively seek feedback and strive for continuous improvement in the customer experience
Contribute to a positive and collaborative team environment

What we offer

Performance Bonuses
Stock Purchase Options
401k Plan
Medical/Dental/Vision Benefits
Continued Education Support
20 Paid Vacation Days (plus an additional paid vacation day the month of your birthday!)
10 Paid Sick Days
Gym Membership Reimbursement
Commuter Benefits
Pet Insurance

Fulltime

New

Guest Experience Coordinator

At Four Seasons Nashville, we are dedicated to delivering legendary service and ...

Location

United States of America , Nashville

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Previous experience in a luxury hotel, hospitality, or customer service environment preferred
Strong verbal and written communication skills, with a professional and service-oriented demeanor
Ability to multitask and remain calm and organized in a fast-paced environment
Proficiency with hotel systems and technology, or the ability to learn quickly
High attention to detail, discretion, and a commitment to confidentiality
Authorization to work in the United States is required for this role

Job Responsibility

Answer incoming guest calls promptly and professionally, using guest names whenever possible and following established transfer and hold procedures
Manage the Four Seasons chat and messaging platforms, responding to guest requests efficiently and coordinating with appropriate departments to ensure resolution
Deliver exceptional guest service by handling inquiries, requests, and concerns with professionalism, discretion, and attention to detail
Utilize hotel systems such as Messenger, HotSOS, email, and Microsoft Teams to document, communicate, and follow up on guest needs
Provide accurate information regarding hotel services, hours of operation, amenities, local attractions, and in-house events
Support the Guest Experience Management team with administrative and clerical tasks, including pre-arrival preparations, post-departure follow-ups, and special guest touches
Review and manage guest room assignments when required to support smooth arrivals and operational flow
Maintain strict confidentiality of guest information and adhere to all data protection and security standards
Execute wake-up call procedures accurately and deliver personalized service when required
Stay informed on daily arrivals, departures, in-house guests, group movements, and meeting room schedules

What we offer

Dynamic Employee Culture where you are encouraged to be your true self
Inclusive and diverse employee engagement events all year-round
Competitive wages and benefits (Medical, Dental, Vision, Employee Assistance Program, and 401k Retirement Plan) as well as Vacation & Holiday Pay
Sick Pay, Disability Coverage and Life Insurance
Exclusive discount and travel programs with Four Seasons Hotels and Resorts
Complementary Uniforms and uniform care
Complimentary Employee Meals
Comprehensive learning and development programs to help you master your craft

Fulltime

Front Desk Agent

From our dazzling location in the heart of Miami, we offers both our staff and o...

Location

United States , Miami

Salary:

Not provided

Accor

Expiration Date

Until further notice

Requirements

Bachelor’s Degree preferred
High School Diploma or equivalent required
One (1) to two (2) years in a public contact position, preferably in an upscale or lifestyle brand hotel
Ability to work overnight
An intermediate to proficient understanding of Computer systems such as Opera, Go Concierge, HotSOS, Microsoft Word, Excel & Outlook is preferred
Enter and locate work-related information using computers and/or point-of-sale systems
Ability to spend extended lengths of time viewing a computer screen
Possess a gracious, friendly, and fun demeanor
Ability to multitask, work in a fast-paced environment, and have a high level of attention to detail
Maintain positive and productive working relationships with other employees and departments

Job Responsibility

Actively welcome, greet, and check guests in
Inform guests with a savvy knowledge of the hotel, its services, the city, and local ‘happenings’
Ensure all requests are dealt with accurately and they receive the appropriate service, attention, and follow up
Differentiate between guest types and handle them in the appropriate manner
Follow up on all arrivals using the prescribed procedure
Deal with all guest requests, accidents, and/or thefts promptly
Update and maintain the reception handover book
Ensure guest privacy and security
Ensure the correct procedure and policy standards are adhered to
Ensure all necessary supplies are available for the front desk

Fulltime

New

Guest Services Manager

The Four Seasons Resort Scottsdale is looking for a passionate Guest Services Ma...

Location

United States of America , Scottsdale

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

At least 2~3 years of relevant work experience in a similar position
Self-driven and a strategic resourcing professional
Able to work independently and under pressure in a fast pace working environment
Good team spirit, multi-tasking, cooperative with good communication and interpersonal skills
Valid Arizona Driver’s License and capable of driving vehicles

Job Responsibility

Trains and schedules the Guest Service Team
Supervises day-to-day performance of the staff
Coaches staff to achieve Benchmark standards
Handles all guest interactions with the highest level of hospitality and professionalism
Resolves customer complaints
Assists customers in all inquiries in connection with hotel services
Responds to all guest requests in an accurate and timely manner
Support the Front Office Manager
Ensures proper procedure is established and followed to process packages, messages, and mail
Works harmoniously and professionally with co-workers and supervisors

What we offer

Energizing Employee Culture
Comprehensive learning and development programs
Inclusive and diverse employee engagement events all year-round
Exclusive discount and travel programs with Four Seasons
Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan)

Fulltime

Front Office Agent

Our Front Office Agents will be the first point of contact with the Hotel's Gues...

Location

Italy , Venice

Salary:

Not provided

Fairmont Le Manoir Richelieu

Expiration Date

Until further notice

Requirements

Experience as receptionist in structured hotels with standards’ knowledge
Excellent communication and interpersonal skills, with the ability to interact effectively with guests and employees at all levels
Problem solving especially in high-pressure situations
Good proficiency in using hotel management softwares and MS Office
Bachelor's degree in Hospitality Management or foreign languages is highly preferred
Advanced level of English and Italian, and any extra european language
Legal right to work in Italy
Available for shifts during the weekends and holidays and some nights in rotation

Job Responsibility

Administering all Front Office operations such as guests’ registration (check-in/check-out), room inventory and availability, communicating timely especially with Maintenance and Housekeeping colleagues according to the Hotel’s SOPs
Meeting and greeting VIPs and guests, pre-empting and responding to guest inquiries, requests and issues in a timely, friendly and efficient manner and resolving guest concerns
Managing inbound and outbound e-mails and administrative work
Reporting immediately every potential or lodged complaint to the Front Office Manager or to the Head of Concierge
Adopting up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue
Keeping high knowledge of Hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events
Completing audit procedures
Responding to emergencies, including medical incidents, fire alarms and any disturbances in a calm and efficient manner
Ensuring full and constant compliance with the Hotel standards and Health&Safety procedures
Collaborating with local law enforcement and emergency services when necessary

What we offer

A competitive package (base salary and yearly bonus)
Medical Insurance, integrating Collective Labor Agreement one and extended to the family
Ticket Restaurant
Annual leave
ALL - Heartist® Program: Employee benefit card offering discounted rates at all ACCOR locations and partner venues worldwide
Learning & development: Opportunity to develop your talent and grow within your property and across the world
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent

Fulltime

Front Desk Agent

The Front Desk Agent is responsible for providing quality guest services that in...

Location

United States , Tupelo

Salary:

Not provided

Tandem Hospitality Group

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
six months to one-year related experience and/or training
Ability to read, analyze, and interpret procedure manuals
Ability to solve practical problems and to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Ability to operate the Property Management System, capture email, and use the PBX system
Must always be accountable for balancing the daily shift bank and maintain organization and demonstrate quality service
While performing the duties of this job, the employee is regularly required to stand, walk, and communicate
The employee must occasionally lift and/or move up to 25 pounds

Job Responsibility

Consistently provide high level of customer service
Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests
Check in and out hotel guests in a confident, professional and friendly manner
Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information
Complete all items on appropriate checklist by end of shift
Follow established key control policy
Ensure proper credit policies are followed and verify credit limit report
Submit all lost & found articles accompanied by a completed lost & found report
Knowledgeable of immediate area, services, attractions, and events and assist with Concierge services
Knowledgeable of fire and emergency procedures

Concierge Agent

Marriott Bonvoy

Location:
United Arab Emirates , Dubai

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 16, 2026

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Location:United Arab Emirates , Dubai

Category:Hospitality and Tourism

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Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:January 16, 2026

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