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We are seeking an exceptionally polished knowledgeable and guest‑focused Concierge to join our Concierge opening team at Four Seasons Hotel Mykonos. As an ambassador of the hotel and a key part of our guest experience you will ensure that every request is handled with warmth precision and genuine care. You will provide personalised recommendations curate unforgettable experiences anticipate guest needs and uphold the legendary Four Seasons standards at all times. In this role you will act as a trusted expert on the local area build strong relationships with guests collaborate closely with Front Office and other operational teams and help create seamless memorable stays from arrival to departure.
Job Responsibility:
Deliver world‑class concierge services ensuring every guest receives exceptional personalised attention and support
Provide expert recommendations on dining activities transportation and local attractions tailoring suggestions to individual guest preferences
Manage reservations tickets transportation arrangements and bespoke itineraries with accuracy and efficiency
Build strong rapport with guests anticipating needs and offering thoughtful proactive assistance
Maintain excellent relationships with local partners restaurants attractions and vendors
Collaborate closely with Front Office Guest Experience Bell team and all operational departments to ensure seamless communication and guest satisfaction
Uphold Four Seasons service standards and the Golden Rule philosophy in every interaction
Assist with guest arrivals and departures as needed ensuring smooth transitions throughout the stay
Handle guest enquiries feedback and special requests promptly professionally and with discretion
Lead by example fostering a warm sophisticated and service‑driven team environment
Requirements:
Previous experience as a Concierge or Front‑of‑House professional within a luxury hotel environment
A passion for delivering exceptional guest service and creating memorable, personalised experiences
Outstanding communication skills, with a warm, polished and confident manner
Excellent organisational skills, attention to detail and the ability to multitask in a fast‑paced environment
Proficiency in problem‑solving and handling guest situations with grace and professionalism
Ability to build strong internal and external relationships with guests, colleagues and partners
Flexibility to work varied schedules, including weekends and holidays, based on business needs
Additional languages are an advantage
Nice to have:
Additional languages
What we offer:
Competitive Salary wages and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
Staff accommodation is provided along with transportation to and from the hotel