Concierge Agent (Seasonal) Job at Four Seasons (Mykonos)

Guest Experience Agent (Seasonal 2026)

At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World's 50 Best ...

Location

Greece , Vouliagmeni

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

A High School Diploma or equivalent is required
Applicants must have a European Passport or legal right to work in Greece
Fluency in English is essential
Greek is an advantage
Previous experience in Guest Relations, Front Office, Concierge, or luxury hospitality is preferred
Strong communication and interpersonal skills with a guest-centric mindset
Excellent organizational skills and attention to detail
Ability to multitask and remain calm in a fast-paced luxury environment
Passion for delivering personalized and memorable guest experiences

Job Responsibility

Communicate with VIP guests prior to arrival through email and FS Chat to collect preferences and assist with any requests
Prepare for guest arrivals, conduct greetings, room escorts, and in-room orientations
Perform daily VIP room inspections to ensure amenities, welcome cards, and special touches are perfectly arranged
Maintain accurate guest profiles and preferences in Golden and document all relevant information in OPERA using traces
Personally welcome and assist VIP, special attention, and extended-stay guests throughout their stay
Engage with guests around the property to collect feedback and ensure exceptional comfort and satisfaction
Handle guest requests, opportunities, and complaints with professionalism, efficiency, and personalized care
Coordinate with operational departments to ensure seamless guest experiences and follow up on feedback
Maintain strong knowledge of hotel facilities, services, outlets, events, and local recommendations
Conduct courtesy calls and personalized farewells for departing guests

What we offer

Competitive Salary & Benefits Package
Complimentary Employee Meals, Bus Transportation, Uniform & Laundry Services
Ticket Restaurant allowance of €100/month
Complimentary nights at Four Seasons Hotels & Resorts worldwide
Employee Recognition Program
Global Travel opportunities through Task Forces and Transfers
Access to Four Seasons global Training & Development programs

Fulltime

Concierge Agent

Respond to a wide variety of guest requests by accurately assessing needs and pr...

Location

Saudi Arabia , Red Sea

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Minimum 1 year of Front Office or related experience preferred
Previous experience with Opera PMS is an advantage
Strong ability to build rapport and connect with guests
Bilingual candidates and experience in luxury hospitality preferred
Excellent command of English (written and spoken)
Strong service mindset and teamwork skills
High attention to detail and ability to work in a fast-paced environment
Flexibility to work various shifts, including weekends and holidays
Clean criminal record required
On-the-job training provided

Job Responsibility

Respond to a wide variety of guest requests by accurately assessing needs and preferences, delivering personalized recommendations, and adding thoughtful touches to ensure exceptional guest satisfaction, all while upholding Four Seasons standards and policies

What we offer

Competitive net salary in a tax-free environment
Accommodation and transportation provided by the hotel
Paid annual leave and public holidays
Home leave tickets
Complimentary employee meals
Medical and life insurance
Employee Assistance Program
Worldwide complimentary room nights with Four Seasons
Laundry/dry cleaning for work attire
Growth and development opportunities

Fulltime

Concierge Agent

About the location: An architectural icon in the heart of Saudi Arabia’s vibrant...

Location

Saudi Arabia , Riyadh

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

1 year of front office or related work experience is preferred
Previous experience with Opera PMS preferred
Ability to quickly and positively establish rapport is required
Strong command of the English language, both written and oral are required
Excellent commitment to service and teamwork
Ability to obtain a clean criminal record check
Great attention to detail and the ability to work in a fast-paced environment

Job Responsibility

Respond to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies

What we offer

Competitive Net Salary in a Tax-Free Environment
Competitive housing allowance
Transportation Allowance
21 days’ vacation
10 days Public Holidays per year
Paid home leave tickets
Complimentary employee meals
Medical Insurance
Life Insurance
Employee Assistance Program

Fulltime

Concierge agent

A secluded oasis at the edge of an idyllic lagoon! On the east coast of Mauritiu...

Location

Mauritius , Beau Champ

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Written, spoken and reading proficiency in the English & French
1 – 2 years hotel/resort experience in Front Office
Hospitable, outgoing & customer-oriented
Good city/island knowledge

Job Responsibility

Assist guests with “Insightful” information about the city/island, major attractions, top restaurants, bars, nightclubs etc.
To offer and arrange car rental, airline and train tickets, office services, local events, cultural events, beauty and barber services, baby-sitting, arranging presents, repairs and shopping for the guests, arrange restaurant bookings
Handle all guests’ requests and fulfil them in a timely manner
To be able to inform guests about the hotel & its services
Be able to handle emergencies
Work closely with Front Desk staffs and provide assistance when needed
Assist the Concierge Manager to maintain comprehensive Concierge Database of information both computerized & hard copy for guest’ reference and regularly update them
To work closely with Front Office in handling of groups, VIPs, return guests etc.
To be well informed of activities available, i.e. theatre, arts, special exhibitions, concerts, shows, sports, leisure activities, sightseeing tours etc., and to establish close contacts with people in these areas to provide information, ticketing, reservations, etc., for guest
On quarterly basis, visit new attractions in the city & update

Fulltime

Digital Concierge Agent

At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best ...

Location

Greece , Vouliagmeni, Attiki

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

A High School Diploma or Bachelor’s Degree is required
Applicants must have European Passport or the legal right to work in Greece
Fluency in English is essential
Proficiency in Greek is an advantage
Previous experience in a similar role is an advantage

Job Responsibility

Manage guest inquiries and requests via email, chat, and other digital Four Seasons Platforms to ensure personalized service and seamless experience
Serve as the primary point of contact for guests using the resort’s app, including providing real- time assistance with bookings, recommendations, and updates
Coordinate dining, spa, and activity reservations for guests through digital platforms, ensuring timely confirmations and smooth scheduling
Ensure accurate logging of guest requests in the resort's digital systems
Communicate with vendors and partners following established guidelines and procedures to ensure seamless coordination of arrangements
Handle emails and chat messages with a strategic approach, ensuring all correspondence is organized, tracked and documented at all times
Leverage guest profiles and preferences to anticipate needs and customize recommendations for their stay
Identify opportunities to promote resort services, upgrades, or experiences through engaging and persuasive digital communication
Proactively address any digital service issues or guest concerns with efficiency and professionalism, ensuring guest satisfaction
Knows what activities are available in the city (theatre, sports, concerts, shows, special exhibitions, sightseeing) and establishes close contacts with vendors in these areas in order to provide information, ticketing, and reservations for guests

What we offer

Competitive Salary and comprehensive Benefits Package
Complimentary Employee Meals, Bus Transportation, Uniform & Laundry Services
Ticket Restaurant monthly allowance of €100
Complimentary Nights at Four Seasons Hotels & Resorts globally so you can savour this unforgettable moment just like our guests
Employee Recognition Program
Opportunities for Global Travel through Task Forces and Transfers
Access to Four Seasons global Training & Development

Fulltime

Club Concierge Agent

The Four Seasons Resort Hualalai is looking for a Club Concierge Agent who share...

Location

United States of America , Kailua-Kona, Hawaii

Salary:

29.00 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

Legal work authorization in United States
Previous customer service experience preferred, especially in a luxury environment
Excellent communication skills
Reading, writing, and oral proficiency in the English language
Good computer skills with an ability to type at least 40 WPM
Strong attention to detail and problem-solving skills
Knowledge of the local area preferred
Weekend & Holiday availability required

Job Responsibility

Welcome Members and residential guests to Hualalai
Showcase what Hualalai has to offer
Anticipate and adapt to the needs and inquiries of Members and residential guests
Handle all interactions with the highest level of hospitality and professionalism
Accommodate special requests whenever possible
Resolve Member and residential guest complaints
Assist Members in all inquiries in connection with resort services, hours of operations, key residence/resort personnel, in-house events, directions, etc.
Respond to all requests in an accurate and timely manner making recommendations based on local knowledge and residential practices
Register and provide services as requested for Members, residential house guests and rental guests, including setting up temporary accounts, issuing guest cards and providing orientation to the property
Help process packages, faxes, messages, and mail

What we offer

An on-site Physical Therapist
24-hour access to Indoor and Outdoor Gym
Holiday, Vacation & Sick pay
Robust Benefit Plan
Company Match 401K Plan
Laundered Employee Uniform
Free employee meals prepared by the Four Seasons Culinary ‘Ohana
Complimentary stays at Four Seasons Worldwide
Training and Development Opportunities
Employee Recognition Programs

Fulltime

Concierge & Communication Agent

The Four Seasons Hotel Kyoto is looking for a Concierge & Communication Agent (C...

Location

Japan , Kyoto

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Fluent Japanese
Fluent English
Passion for excellence
Expertise in hospitality operations
Proven leadership experience

Job Responsibility

Respond to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies
Ensure all local and corporate policies, works rules and benchmark standard are properly applied
Utilize Golden appropriately for a maximum guest recognition/satisfaction
Developing guest connection and gain feedback from the guest regarding their overall stay or specific issue in particular then actively seeking solution to resolve the problem
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
resolves customer complaints
assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner making recommendations based on local knowledge and hotel practices
Processes packages, faxes, messages, and mail which may be either outgoing or incoming in an accurate and timely manner
Assure that concierge desk collateral and information for restaurants, museums, attractions, maps, and other local attractions are updated and current. Great knowledge to activities that available in the city (theatre, sports, concerts, shows, special exhibits, sightseeing) and establishes close contacts with vendors in these areas in order to provide information, ticketing, and reservations for guests
Perform any additional duties as assigned by Chief Concierge or Director of Room

What we offer

Be part of a cohesive team with opportunities to learn, grow and develop
Have the opportunity to engage in diverse and challenging work
Derive a sense of pride in work well done
Be recognized for excellence

Fulltime

Core Agent

Four Seasons Hotel Houston is looking for a Core Agent to join our Front Office ...

Location

United States of America , Houston

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Passion for providing genuine customer service
Ability to read, write and speak English

Job Responsibility

Answers phone inquiries in an efficient and friendly manner, using guest names and routing calls to proper extensions
Handles all guest interactions and reservations with the highest level of hospitality and professionalism, accommodating special requests whenever possible
resolves customer complaints
assists customers in all inquiries in connection with high-speed Internet service, telephone and facsimile services, hotel services, hours of operations, reservations details, key hotel personnel, in-house events, directions, etc.
Utilizes and ensures proper working condition of the telephone system, the hotel computer systems (e.g. property management, paging and radio systems), high-speed Internet system and facsimile machines
Monitors and responds to hotel fire control panel and emergency and safety situations efficiently and professionally
Communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system
check completed kitchen orders with the guest’s original order
coordinate delivery of items to the guestroom by Room Service Servers in a timely manner to ensure proper food quality
properly and accurately close guest checks

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Fulltime

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Concierge Agent (Seasonal)

Job Description

Job Responsibility

Requirements

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