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The Supervisor position is responsible for supporting and leading the set up and operation of their assigned concessions, portables, beverage, vending and in-seat service locations. This will require on site presence days prior and days after events.
Job Responsibility:
Oversee multiple concession locations during events
Lead, coach, train and support team members to ensure processes and procedures are being followed, standards are being met and that we are providing legendary guest service
Conduct pre-shift meetings with your teams to provide event knowledge and timing details
Ensure that assigned locations have proper staffing levels, follow menu recipes and that the location is operating in an efficient, clean and safe manner
Monitor inventory levels pre, during and post event to ensure the location does not run out of product
Turn on and test all equipment pre-event to confirm all is in good condition and working
Ensure that menu boards and registers reflect the correct menu items and prices for each location
Maintain a professional appearance and manner and adhere to and enforce the Legends Uniform & Grooming guidelines
Ensure that all locations are in compliance with Alcohol and Food Safety laws and regulations as required by Federal, State and Local laws as well as our Company standards
Requirements:
Must be available for all Tampa Bay Buccaneers, USF and major stadium events such as concerts and dirt events
Ability to work beyond standard hours when necessary, including evenings, weekends, and holidays
Previous supervisory experience in a related role required
Previous food service experience is an asset
Well organized and detail-oriented with the ability to manage multiple priorities in a fast-paced environment
Elevated time management, strong organizational and prioritizing skills
Must be able to obtain food safety and responsible alcohol service certifications
Must be able to work independently and in collaboration with others
Command of the English language both written and verbal, multilingual an advantage
Regularly required to stand, walk, lift, carry, reach, squat, push and pull
all up to 50lbs
Must be able to stand and walk for up to 12 hours during a single shift while navigating ramps, stairs, elevators and guests
Outdoor venue indicative of heat and humidity based on weather conditions
Ability to learn new tasks, remember processes, maintain focus and complete tasks independently
Make timely decisions in the context of a workflow and operation efficiencies
Ability to communicate and lead teams to complete tasks in situations where timing is essential
Comfort speaking in front of a group and provide clear direction