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This position is responsible for the overall supervision of a designated area within the building. Ensures that all departmental needs and procedures are met.
Job Responsibility:
Ensure that concession stands maintain sufficient product levels to service the event
Direct concession stand personnel to assure delivery of excellent customer service to guests attending the event
Direct stand personnel in established food production for the event by utilizing provided production sheets
Reads, understands and communicates all pertinent event information as discussed in pre-shift meeting
Contacts warehouse for additional inventory needed during event
Assures that all stand personnel are compliant with alcohol service policy
Assures that all products are merchandised properly and re-stocked as needed
Trouble shoots equipment and records any equipment needing repairs or replacement
Must be familiar with POS system and provide training to new stand personnel
Records opening & closing inventories, product transfers and product waste and or spoilage
Maintains cleanliness and organization in the concession stands at opening, during event and closing
Completes all required event related paperwork
Follows and receives direction from Director of Food & Beverage
Directly supervises all concession stand personnel
Carry out supervisory responsibilities in accordance with company’s policies and applicable laws
Responsibilities include training employees
planning, assigning and directing work
disciplining employees in conjunction with Human Resources
addressing complaints and resolving problems
Requirements:
High School diploma or general education degree (GED)
3-6 months related experience and/or training
or equivalent combination of education and experience
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
Knowledge of concession operations
Ability to add, subtract, multiply and divide (basic mathematics skills)
Ability to communicate and execute instructions via radio (walkie talkie)
Ability to regularly move and lift up to 50 pounds
Requires the ability to work flexible hours including nights, weekends and holidays