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Concessions Snack Bar Attendant-cook

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7 Clans Casinos

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Location:
United States , Newkirk

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Category:
-

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Contract Type:
Not provided

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Salary:

14.00 USD / Hour
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Job Description:

This position is responsible for taking food orders, cashiering, preparing, and cooking orders, serving food and beverages, prep work and stocking for the next shift/day, and the overall cleanliness of the work area. Performs all functions in accordance with applicable federal/state/local laws. As well as gaming regulation, as pursuant to the (NIGC) Minimum Internal Control Standards (MICS), State Gaming Compact and all Policy and Procedure, Tribal Internal Controls Standards (TICS), as it pertains to the gaming operations, the mission and objectives of the Otoe-Missouria Tribe and the Otoe-Missouria Development Authority. (OMDA).

Job Responsibility:

  • Taking food orders, cashiering, preparing, and cooking orders, serving food and beverages, prep work and stocking for the next shift/day, and the overall cleanliness of the work area
  • Greet guest and team members eagerly upon arrival to the casino/hotel, always maintain an initiative-taking guest service approach
  • Be able to assist with guest questions by being knowledgeable regarding promotions, events, specials, areas, and locations of casino
  • Maintaining attendance to ensure Casino and Guest has necessary coverage to provide efficient guest service standards
  • Performs all duties in accordance with company team member handbook, objectives of the Otoe Missouria Tribe, internal policies, procedures, and controls, as well as applicable laws and gaming regulations
  • Maintains the Departmental log(s) noting any unusual occurrences, incidents, equipment failures, safety issues, disputes, etc.
  • Makes effort to keep informed of company information and communications by reviewing property bulletin boards, departmental log/shift reports, departmental/company emails, signage, and company newsletter
  • Ensure the operational effectiveness
  • Serve as a role model to staff and management by performing duties professionally, interacting with customers, managers, staff, and community with integrity while maintaining a working environment that encourages cooperation and respect for all
  • Help in maintaining a workplace that is comfortable, clean, and fun
  • Helps ensure the smooth delivery of food products as pertains to customer service and the delivery of the guest’s wow factor
  • Seeks help/advice from the department supervisor or manager as needed
  • Strives to improve the overall operation of the restaurant and the customer experience by quick, professional interaction with our casino guests and staff
  • Interacts positively with customers daily to ensure 100% customer satisfaction as pertains to the restaurant service
  • Leads by example, follows direction, and ensures all aspects of the operation are met and delivered
  • Always mindful of ways to save/generate revenues for the casino, especially pertaining to the restaurant operations
  • Ability to up sell items and provide item suggestions
  • Holds him/herself accountable above all normalcies for the good of the department
  • Knows his/her weaknesses and seeks help/advice in those areas
  • Accepts full responsibility for all failures and fixes said failures ASAP
  • Knows and follows all casino policies and procedures
  • Attends all meetings that are required
  • Follows all city, county, state, federal & tribal laws
  • Understands that it takes a TEAM to accomplish our goals, vision, and objectives
  • Under all circumstances, reaches towards calmness, tact, and creativity to ensure the continued confidence of the public and co-workers (Maintain Control)
  • Provide fast, friendly, professional, and responsive customer service to casino guest & staff
  • Able to multi-task: able to serve multiple guests and tables at one time
  • Must know menu items and daily special and assist in maintaining all plate presentation and consistency
  • Knows and promotes current casino events and programs and is able to asset guest with questions
  • Uses the 10/5 rule: ten feet-make eye contact and smile, five feet-greet and speak to the customer
  • Any other duties as needed and/or assigned
  • Complete all assigned duties as required
  • The ability and drive to deliver genuinely great service and to create a warm and friendly atmosphere for our guests
  • Keeps the working area clean and organized and assists in maintaining the cleanliness of the casino

Requirements:

  • Prior customer service in a demanding environment preferred
  • Must have excellent customer service/communication skills
  • Must maintain a neat and professional appearance
  • High school diploma or GED
  • At least six (6) months’ server experience in a full-service bar and/or restaurant preferred
  • Basic knowledge of our POS systems
  • Must be able to control the flow of the cash points and the balance of the guests flow to the staff
  • Must be accurate in taking payments from the guests and maintain all documents required by casino and our accounting firm
  • Must always utilize a counter fit pen when receiving currency of $ 20.00 and above
  • Must maintain a perfect balance no cash shorts or long for each shift
  • Good people skills and knowledge of computers, basic understanding of F&B equipment
  • Available to work required schedule which may include nights, weekends, holidays, and overtime when needed and/or required
  • Must work well as a team and maintain confidentiality and adhere to company policies & gaming regulations
  • Must be able to provide all documents required to show the incumbent is eligible to work in the United States
  • Required to pass a drug test and obtain and maintain a gaming license to work in a casino from the Otoe Missouria Gaming Commission
  • Otoe Missouria Gaming Permit
  • Liquor License (May be required based on location)
  • Must be able to lift at least 30 lbs. and push, pull or drag up to 60 lbs.
  • Team Member must be able to stand for extended periods of time
What we offer:
  • shift differential
  • tips

Additional Information:

Job Posted:
February 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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