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Serve as a key member of the game-day operations team at PNC Field by supporting concession stands through timely restocking and delivery of food, beverages, and supplies pre and during RailRiders events. This role focuses on maintaining smooth concession operations in a fast-paced, high-volume sports environment by assisting concessions staff, ensuring stands remain fully stocked, and helping deliver an efficient and positive experience for all fans.
Job Responsibility:
Support concessions stand operations by delivering food, beverages, and supplies throughout RailRiders games and events
Restock inventory including drinks. Snacks, condiments, paper goods, utensils, and ice during peak service times
Assist cashiers, cooks, and supervisors to ensure efficient and continuous concession service
Monitor supply levels and communicate shortages and needs to Concession Supervisors or Warehouse Supervisors promptly
Maintain clean, organized, and safe back-of-house and storage areas
Assist with pre-event setup in concession areas
Remove trash and help maintain cleanliness in concession and storage areas
Requirements:
Must be at least 18 years of age
Strong customer service orientation with a cheerful outlook
Excellent verbal and interpersonal communication skills
Ability to remain calm and adaptable in fast-paced, dynamic, or stressful situations
Strong time-management skills with the ability to prioritize tasks in a fast-paced environment
Strong attention to detail when stocking, delivering, and rotating products
Ability to work independently and exercise sound judgement
Flexibility to adjust to last-minute changes and operational needs
Strong teamwork and collaboration skills
Ability to work in varying environmental conditions, including heat, sun exposure, and other outdoor conditions
Previous experience in food service, concessions, or customer service is a plus
Experience working in live entertainment, sports, or hospitality settings is an asset