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The Concessions Manager-Ford Amphitheater is a Seasonal management position which oversees Concession Stand food & beverage operations for all events held at the account. This position is a Seasonal position with an estimated end date of October 31, 2026.
Job Responsibility:
Lead the front of the house of the food and beverage service operation in conjunction with the General Manager.
Plans, directs, and coordinates food service activities in order to deliver a finished product to the customer.
Ensure individual and team performance meets client expectations and company objectives
Schedule staff according to business needs
Plan and lead daily team briefings
Ensure safety and sanitation standards in all operations
Train and develop team members
Reward and recognize employees
Identify client needs and communicate operational progress
Work with venue personnel for operational needs
Daily Sales and labor forecasting
Deliver client and company financial targets
Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends
educate teams on key levers to improve margins
Bring value through efficient operations, appropriate cost controls, and profit management
Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
Ensure entire team is trained and able to implement
Supervise team regarding production, quality, and efficiency
Maintain a safe and healthy environment for clients, customers and employees
Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
Requirements:
Requires at least 1 year of experience
Requires at least 1 year of experience in a management role
Strong interpersonal skills
Ability to maintain effective client and customer rapport for mutually beneficial business relationships
Ability to demonstrate excellent customer service using Aramark's standard service model
Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
Must be able to stand for extended periods of time.
Ability to work an event based schedule which will include evenings, weekends and holidays.
Nice to have:
Previous experience working in an amphitheater or arena environment with in‑seat service is preferred.
Bachelor's degree or equivalent experience preferred
What we offer:
medical, dental, vision, and work/life resources
retirement savings plans like 401(k)
paid days off such as parental leave and disability coverage