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Concessions Intern

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Location:
United States , Cleveland

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Contract Type:
Not provided

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Salary:

15.00 USD / Hour

Job Description:

Delaware North Sportservice is hiring a Concessions Intern to join our team at Progressive Field in Cleveland, Ohio. As a Concessions Intern, you will assist the management team with training and scheduling team members. On event days, you will help the concessions team with stand operations, including inventory management and cash room duties. Are you an undergraduate or graduate student seeking an internship in a fast-paced, inclusive environment with real-world learning opportunities? Delaware North internships are paid and can be completed for academic credit. Summer internship dates typically span 12 weeks and average 400 hours for school credit. As a Concessions Intern, you’ll work closely with our management team to support and elevate food and beverage operations throughout Major League Baseball games. You’ll assist in running game day operations and have opportunities to learn and lead team members during events. You’ll collaborate directly with leadership on decision-making that impacts guest experience and business performance. In addition, you’ll gain exposure to the financial and operational side of hospitality, learning forecasting in game financials, event close auditing, product inventory, and how supply chain management support the success of our concessions department. You’ll also may have the opportunity contribute to creative projects such as the development and launch of new food and beverage concepts across the concourse. By participating in our internship program, you will gain valuable work experience, develop leadership capabilities, and make an impact on the business. You will discover how a global hospitality company operates and work alongside exceptional team members who exemplify our values! Lean forward, Come Together, Stand Up, Do Right, and Think Guest. All Delaware North Interns participate in the Delaware North Intern Experience which includes opportunities for hybrid and in-person work, executive and peer mentoring and on the job learning.

Job Responsibility:

  • Assist the management team with training and scheduling team members
  • Help the concessions team with stand operations, including inventory management and cash room duties on event days
  • Assist with new hire orientation and on-boarding at the venue
  • Coordinate team member scheduling on event days and track attendance
  • Support with team member check-in on event days
  • Perform end of event tasks, including the closing of stands and retail transaction reports
  • Assist in running game day operations
  • Learn and lead team members during events
  • Collaborate directly with leadership on decision-making
  • Gain exposure to the financial and operational side of hospitality, learning forecasting in game financials, event close auditing, product inventory, and supply chain management
  • May contribute to creative projects such as the development and launch of new food and beverage concepts

Requirements:

  • Must be at least 18 years old
  • Must be enrolled at an accredited college or university
  • Business Administration or Human Resources majors preferred
  • Proficiency with Microsoft Office Products including Word and Excel
  • Ability to work flexible hours, including evenings, weekends, and holidays
  • Ability to lift and carry up to 50 lbs
  • Constant lifting, twisting, reaching, bending, and repetitive motions
What we offer:
  • Paid internship
  • Can be completed for academic credit
  • Weekly pay
  • Training and development opportunities
  • Employee discounts
  • Flexible work schedules
  • Health, dental, and vision insurance (eligible team members)
  • 401(k) with company match (eligible team members)
  • Paid vacation days and holidays (eligible team members)
  • Paid parental bonding leave (eligible team members)
  • Employee assistance program (eligible team members)
  • Tuition and/or professional certification reimbursement (eligible team members)
  • Opportunities for hybrid and in-person work
  • Executive and peer mentoring
  • On the job learning

Additional Information:

Job Posted:
March 19, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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