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Concessions Development Manager

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Arriva London South Limited

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Location:
United Kingdom , Leicester

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Category:
Consulting

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Arriva is a leading European passenger transport partner, operating in 11 countries across the UK and Europe. We employ around 35,000 people and deliver more than 1.5 billion passenger journeys each year, connecting people and communities safely, reliably and sustainably. With strong roots dating back to 1938, Arriva has an ambitious growth and sustainability agenda. In 2024, the business was acquired by I Squared Capital, a global infrastructure investment fund manager, supporting Arriva's next phase of development. We are looking for a Concessions Development Manager to join our team on a 12-month fixed-term contract (maternity cover). This is a key role within Arriva's concessionary travel activity, focused on maximising revenue from UK Bus concessionary schemes through detailed performance analysis and review of scheme parameters. Working closely with operating companies, Regional Managing Directors and the Head of Concessions Development, you will provide clear commercial insight to support negotiations with local authorities and national bodies. You will also help shape and improve strategies, methodologies, forecasting and reporting to ensure Arriva is fairly reimbursed and well positioned for sustainable growth.

Job Responsibility:

  • Analyse performance of proposed and existing concessionary schemes, producing alternative reimbursement parameters to ensure Arriva is not financially disadvantaged
  • Produce detailed financial workings and summaries to support effective concessionary negotiations
  • Review and critique annual DfT concessionary reimbursement guidance and toolkits
  • Take active role in concessionary scheme negotiations
  • Monitor reimbursement and patronage performance across concessionary schemes
  • Review scheme assumptions year-on-year
  • Support definition and agreement of revenue targets for National Concessionary Travel Schemes
  • Deputise for Head of Pricing & Concessions as required on concessionary matters
  • Support development and continuous improvement of reimbursement techniques, methodologies and best practice
  • Build and maintain forecasting models to improve accuracy of concession reporting
  • Monitor passenger recording trends, identifying under-recording, manual or potentially fraudulent activity
  • Undertake general duties within scope of role as directed by senior management

Requirements:

  • Strong commercial and financial analysis experience, ideally within transport, regulated or concessionary environments
  • Experienced in building, reviewing and explaining complex financial models and assumptions
  • Experience supporting or influencing commercial negotiations through robust financial insight
  • Strong stakeholder management skills, with confidence to work with operational leaders and senior management
  • Highly organized, with ability to manage multiple priorities and deliver to deadlines in a fast-paced environment

Nice to have:

  • Experience interpreting external policy or guidance and assessing financial impact
  • Worked closely with operational businesses to monitor performance and drive corrective actions
  • Experience supporting forecasting, budgeting and medium-term planning processes
  • Strong interest in continuous improvement, governance and best-practice development

Additional Information:

Job Posted:
May 15, 2026

Expiration:
May 27, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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Arriva London South Limited - All Job Offers
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