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Concessions Attendant

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7 Clans Casinos

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Location:
United States , Newkirk

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Category:
-

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Contract Type:
Not provided

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Salary:

14.00 USD / Hour

Job Description:

This position is responsible for taking food orders, cashiering, preparing, and cooking orders, serving food and beverages, prep work and stocking for the next shift/day, and the overall cleanliness of the work area. Performs all functions in accordance with applicable federal/state/local laws. As well as gaming regulation, as pursuant to the (NIGC) Minimum Internal Control Standards (MICS), State Gaming Compact and all Policy and Procedure, Tribal Internal Controls Standards (TICS), as it pertains to the gaming operations, the mission and objectives of the Otoe-Missouria Tribe and the Otoe-Missouria Development Authority. (OMDA).

Job Responsibility:

  • Taking food orders
  • Cashiering
  • Preparing and cooking orders
  • Serving food and beverages
  • Prep work and stocking for the next shift/day
  • Overall cleanliness of the work area
  • Greet guest and team members eagerly upon arrival
  • Assist with guest questions by being knowledgeable regarding promotions, events, specials, areas, and locations of casino
  • Maintaining attendance to ensure Casino and Guest has necessary coverage
  • Maintains the Departmental log(s) noting any unusual occurrences, incidents, equipment failures, safety issues, disputes, etc.
  • Makes effort to keep informed of company information and communications
  • Ensure the operational effectiveness
  • Serve as a role model to staff and management
  • Help in maintaining a workplace that is comfortable, clean, and fun
  • Helps ensure the smooth delivery of food products
  • Seeks help/advice from the department supervisor or manager as needed
  • Strives to improve the overall operation of the restaurant and the customer experience
  • Interacts positively with customers daily to ensure 100% customer satisfaction
  • Leads by example, follows direction, and ensures all aspects of the operation are met and delivered
  • Always mindful of ways to save/generate revenues for the casino
  • Holds him/herself accountable above all normalcies for the good of the department
  • Knows his/her weaknesses and seeks help/advice in those areas
  • Accepts full responsibility for all failures and fixes said failures ASAP
  • Knows and follows all casino policies and procedures
  • Attends all meetings that are required
  • Follows all city, county, state, federal & tribal laws
  • Provide fast, friendly, professional, and responsive customer service to casino guest & staff
  • Able to multi-task: able to serve multiple guests and tables at one time
  • Must know menu items and daily special and assist in maintaining all plate presentation and consistency
  • Knows and promotes current casino events and programs
  • Uses the 10/5 rule: ten feet-make eye contact and smile, five feet-greet and speak to the customer
  • Complete all assigned duties as required
  • Keeps the working area clean and organized and assists in maintaining the cleanliness of the casino

Requirements:

  • Prior customer service in a demanding environment preferred
  • Must have excellent customer service/communication skills
  • Must maintain a neat and professional appearance
  • High school diploma or GED
  • At least six (6) months’ server experience in a full-service bar and/or restaurant preferred
  • Must be able to control the flow of the cash points and the balance of the guests flow to the staff
  • Must be accurate in taking payments from the guests and maintain all documents required by casino and our accounting firm
  • Must always utilize a counter fit pen when receiving currency of $ 20.00 and above
  • Must maintain a perfect balance no cash shorts or long for each shift
  • Good people skills and knowledge of computers, basic understanding of F&B equipment
  • Available to work required schedule which may include nights, weekends, holidays, and overtime when needed and/or required
  • Must work well as a team and maintain confidentiality and adhere to company policies & gaming regulations
  • Must be able to provide all documents required to show the incumbent is eligible to work in the United States
  • Required to pass a drug test and obtain and maintain a gaming license to work in a casino from the Otoe Missouria Gaming Commission
  • Must be able to lift at least 30 lbs. and push, pull or drag up to 60 lbs.
  • Must be able to stand for extended periods of time

Additional Information:

Job Posted:
January 03, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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