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The Concessions Attendant entails operating the payment system at an outlet stand, primarily responsible for processing customer transactions by accepting payment and issuing receipts, while maintaining excellent customer service and ensuring a clean working environment within the outlet area; duties may include interacting with guests, handling food items, and adhering to food safety regulations.
Job Responsibility:
Accurately operate a point-of-sale system to ring up customer purchases
Greet guests with a positive attitude, answer questions about menu items, address customer concerns, and resolve issues promptly
Prepare and serve concession food items like popcorn, hot dogs, drinks, and snacks according to established procedures
Monitor stock levels, restock items as needed, and report any shortages to supervisors
Accurately count receipts, reconcile transactions, and follow procedures
Maintain a clean and organized work area, including wiping down counters, sweeping floors, and disposing of trash
Requirements:
Basic math skills to calculate change accurately
Excellent customer service skills with the ability to interact positively with customers
Attention to detail to ensure correct orders and transactions
Ability to work quickly and efficiently in a fast-paced environment
Basic knowledge of food safety and sanitation practices