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As a Concession Stand Attendant at The Oncenter, you will be responsible for selling food and beverages during events using a point-of-sale system while supporting the front line as assigned by the Stand Lead.
Job Responsibility:
Greet guests and sell menu items in a friendly, courteous, and helpful manner
Project a positive attitude and energy to guests
Support the front line by preparing items for sale, restocking product, and maintaining a clean and orderly work area
Input orders into point-of-sale system and accept payment
Clean and sanitize all food service equipment and sweep and mop floors after every shift
Communicate guest orders to keep a smooth workflow and maintain fast service
Adhere to all safety procedures pertaining to the stand and overall conduct
Follow direction of Stand Lead and Food & Beverage Management
Maintain a safe, clean, organized, and stocked work area following sanitation standards
Maintain a professional appearance, and professional relationship with coworkers at all times
Provide total guest satisfaction through skilled and capable service in accordance with New York State laws and regulations as well as Company policies, practices, and procedures
Requirements:
High School Diploma or GED
Six months’ experience in a food & beverage environment preferred
Excellent verbal, written, and interpersonal communication skills
Exceptional hospitality and customer service skills, service standards, guest relations, and etiquette
Desire and ability to work independently and as a team
Ability to make professional, independent, and good judgment decisions within proper policy and procedures
Must be able to walk/stand for long periods of time
Ability to work in a noisy, fast-paced environment
Must have the physical ability to maneuver around the venue, at times walking and/or standing for 8-10 hours or greater, climbing stairs, lifting and carrying 30 lbs+, and frequent bending, reaching, kneeling, and squatting