CrawlJobs Logo

Concession Manager

monicavinader.com Logo

Monica Vinader

Location Icon

Location:
United States , Bellevue

Category Icon
Category:
Sales

Job Type Icon

Contract Type:
Employment contract

Salary Icon

Salary:

65000.00 - 75000.00 USD / Year
Save Job
Save Icon
Apply Position

Job Responsibility:

  • Driving sales conversion and exceeding targets through exceptional customer service, building a client business and leading services experience through permanent jewelry and piercing
  • People management and coaching to deliver the above
  • Maximizing store efficiency through operations management
  • Deliver sales budget through the implementation of an action orientated business plan
  • Monitor and drive store and team KPIs
  • Deliver a consistent and exceptional standard of customer service through your sales team
  • Be a brand ambassador, setting the standard for exceptional Customer Journey experience and ensuring the same consistency in approach through your sales team
  • Develop and maintain client relationships in line with Monica Vinader & Nordstrom company guidelines to drive repeat business, setting the example for your team to follow
  • Network to create key relationships with corporate and local clients to support HQ team with a program of revenue driving events
  • Set clear individual sales objectives and KPIs for your team, and support with ongoing coaching and training to deliver these
  • Implement approved brand and product training program to ensure consistent and effective styling advice and inspiration to all customers
  • Foster an exceptionally welcoming environment for all direct Nordstrom employees, making them feel a part of our team, comfortable working in our space, and supported when processing transactions & services
  • Manage the team in accordance with company guidelines, policies and procedures
  • Stay attuned with Nordstrom compliance & training needs, ensuring all employees are up to date with all Nordstrom specific training & requirements
  • Support the recruitment process, interviewing candidates and compile feedback from trial shifts
  • Execute visual merchandising guidelines to a high standard
  • Ensure in store experience (Concession cleanliness) is in line with the guidelines and Brand standard
  • Maintain an accurate stock file
  • Ensure accurate payment processing and cash handling
  • Ensure the appropriate processing of in-store services (including engraving, and aftercare)

Requirements:

  • A demonstrated passion for customer service and driving a business
  • Commercially aware and target driven
  • Excellent communication and interpersonal skills
  • Flexible, able to adapt
  • Ability to work well under pressure in a fast paced environment
  • You are a doer
  • You're a team player
  • You're humble
  • You are honest, straightforward and transparent
  • You are a good teacher/mentor (approachable and accessible)
  • You want to get your hands dirty
  • You solve problems
  • You are resilient
  • You are flexible
  • You are entrepreneurial, smart, and passionate
  • You love working in a creative environment
  • You have a sense of humor
  • You are an insatiable learner
  • Ability to document your authorization to work in the United States
What we offer:
  • Full time hours of 40 per week
  • Competitive base salary and vacation entitlement
  • Opportunity to earn quarterly bonuses
  • Private Healthcare Scheme
  • 401K
  • Generous staff discount

Additional Information:

Job Posted:
May 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
Monica Vinader - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Concession Manager

Concession District Manager

As Concession District Manager for Boggi Milano within Bloomingdale’s (East Coas...
Location
Location
United States , New York
Salary
Salary:
80000.00 - 115000.00 USD / Year
boggi.com Logo
Boggi Milano
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3–5+ years of multi-store retail management experience, within concession or department store environments, with a strong background in retail merchandising
  • Bachelor’s degree preferred, or equivalent professional experience
  • Proven expertise in the luxury or premium fashion sector, with a deep understanding of elevated service standards and customer expectations
  • Proven experience in buying or merchandise planning, with the ability to analyze sales trends, manage open-to-buy, and deliver actionable insights to Buying and Merchandising teams to optimize assortments and drive regional performance
  • Exceptional leadership, communication, and people-development skills, with a hands-on coaching mindset
  • Strong analytical abilities with demonstrated experience leveraging retail KPIs and metrics to drive results
  • Proficiency with POS systems, CRM platforms, inventory tools, and Microsoft Office or similar retail systems
  • Agile, adaptable, and solution-oriented, comfortable working in a fast-paced and evolving retail environment
  • Willingness and ability to travel frequently across the East Coast
  • Flexibility to work a retail schedule, including weekends and holidays as needed
Job Responsibility
Job Responsibility
  • Lead, coach, and develop Store Managers and sales teams across Bloomingdale’s concession locations on the East Coast
  • Ensure consistent execution of brand standards, including visual merchandising, store presentation, clienteling, and customer service excellence
  • Drive business results through KPI ownership, including sales, conversion, UPT, productivity, and profitability
  • Partner closely with Bloomingdale’s store leadership, merchant teams, and personal shopping teams to maximize brand visibility, cross-selling opportunities, and overall performance
  • Oversee inventory management, stock accuracy, logistics, and stockroom standards in collaboration with Retail Operations and HQ
  • Execute seasonal launches, product storytelling, and comprehensive product training to ensure teams are knowledgeable brand ambassadors
  • Champion the use of selling tools, POS systems, CRM, and clienteling technology to enhance the customer journey and drive repeat business
  • Conduct regular store visits, audits, and performance reviews to ensure compliance with operational policies and concession standards
  • Support recruitment, onboarding, scheduling, and ongoing development of retail teams, ensuring succession planning and talent growth
  • Collaborate cross-functionally with HQ, Merchandising, Buying, and Retail Operations on reporting, forecasting, and process improvements
What we offer
What we offer
  • Medical, Dental, Vision
  • 401(K)
  • PTO and Sick Time
  • Employee Discounts
  • Professional and Career Development
  • Fulltime
Read More
Arrow Right

Concession District Manager

As Concession District Manager for Boggi Milano within Bloomingdale’s (East Coas...
Location
Location
United States , New York
Salary
Salary:
80000.00 - 115000.00 USD / Year
boggi.com Logo
Boggi Milano
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3–5+ years of multi-store retail management experience, within concession or department store environments, with a strong background in retail merchandising
  • Bachelor’s degree preferred, or equivalent professional experience
  • Proven expertise in the luxury or premium fashion sector, with a deep understanding of elevated service standards and customer expectations
  • Proven experience in buying or merchandise planning, with the ability to analyze sales trends, manage open-to-buy, and deliver actionable insights to Buying and Merchandising teams to optimize assortments and drive regional performance
  • Exceptional leadership, communication, and people-development skills, with a hands-on coaching mindset
  • Strong analytical abilities with demonstrated experience leveraging retail KPIs and metrics to drive results
  • Proficiency with POS systems, CRM platforms, inventory tools, and Microsoft Office or similar retail systems
  • Agile, adaptable, and solution-oriented, comfortable working in a fast-paced and evolving retail environment
  • Willingness and ability to travel frequently across the East Coast
  • Flexibility to work a retail schedule, including weekends and holidays as needed
Job Responsibility
Job Responsibility
  • Lead, coach, and develop Store Managers and sales teams across Bloomingdale’s concession locations on the East Coast
  • Ensure consistent execution of brand standards, including visual merchandising, store presentation, clienteling, and customer service excellence
  • Drive business results through KPI ownership, including sales, conversion, UPT, productivity, and profitability
  • Partner closely with Bloomingdale’s store leadership, merchant teams, and personal shopping teams to maximize brand visibility, cross-selling opportunities, and overall performance
  • Oversee inventory management, stock accuracy, logistics, and stockroom standards in collaboration with Retail Operations and HQ
  • Execute seasonal launches, product storytelling, and comprehensive product training to ensure teams are knowledgeable brand ambassadors
  • Champion the use of selling tools, POS systems, CRM, and clienteling technology to enhance the customer journey and drive repeat business
  • Conduct regular store visits, audits, and performance reviews to ensure compliance with operational policies and concession standards
  • Support recruitment, onboarding, scheduling, and ongoing development of retail teams, ensuring succession planning and talent growth
  • Collaborate cross-functionally with HQ, Merchandising, Buying, and Retail Operations on reporting, forecasting, and process improvements
What we offer
What we offer
  • Medical, Dental, Vision
  • 401(K)
  • PTO and Sick Time
  • Employee Discounts
  • Professional and Career Development
  • Fulltime
Read More
Arrow Right

Concession District Manager

As Concession District Manager for Boggi Milano within Bloomingdale’s (East Coas...
Location
Location
United States , New York
Salary
Salary:
80000.00 - 115000.00 USD / Year
boggi.com Logo
Boggi Milano
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3–5+ years of multi-store retail management experience, within concession or department store environments, with a strong background in retail merchandising
  • Bachelor’s degree preferred, or equivalent professional experience
  • Proven expertise in the luxury or premium fashion sector, with a deep understanding of elevated service standards and customer expectations
  • Proven experience in buying or merchandise planning, with the ability to analyze sales trends, manage open-to-buy, and deliver actionable insights to Buying and Merchandising teams to optimize assortments and drive regional performance
  • Exceptional leadership, communication, and people-development skills, with a hands-on coaching mindset
  • Strong analytical abilities with demonstrated experience leveraging retail KPIs and metrics to drive results
  • Proficiency with POS systems, CRM platforms, inventory tools, and Microsoft Office or similar retail systems
  • Agile, adaptable, and solution-oriented, comfortable working in a fast-paced and evolving retail environment
  • Willingness and ability to travel frequently across the East Coast
  • Flexibility to work a retail schedule, including weekends and holidays as needed
Job Responsibility
Job Responsibility
  • Lead, coach, and develop Store Managers and sales teams across Bloomingdale’s concession locations on the East Coast
  • Ensure consistent execution of brand standards, including visual merchandising, store presentation, clienteling, and customer service excellence
  • Drive business results through KPI ownership, including sales, conversion, UPT, productivity, and profitability
  • Partner closely with Bloomingdale’s store leadership, merchant teams, and personal shopping teams to maximize brand visibility, cross-selling opportunities, and overall performance
  • Oversee inventory management, stock accuracy, logistics, and stockroom standards in collaboration with Retail Operations and HQ
  • Execute seasonal launches, product storytelling, and comprehensive product training to ensure teams are knowledgeable brand ambassadors
  • Champion the use of selling tools, POS systems, CRM, and clienteling technology to enhance the customer journey and drive repeat business
  • Conduct regular store visits, audits, and performance reviews to ensure compliance with operational policies and concession standards
  • Support recruitment, onboarding, scheduling, and ongoing development of retail teams, ensuring succession planning and talent growth
  • Collaborate cross-functionally with HQ, Merchandising, Buying, and Retail Operations on reporting, forecasting, and process improvements
What we offer
What we offer
  • Medical, Dental, Vision
  • 401(K)
  • PTO and Sick Time
  • Employee Discounts
  • Professional and Career Development
  • Fulltime
Read More
Arrow Right

Concession District Manager

As Concession District Manager for Boggi Milano within Bloomingdale’s (East Coas...
Location
Location
United States , New York
Salary
Salary:
80000.00 - 115000.00 USD / Year
boggi.com Logo
Boggi Milano
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3–5+ years of multi-store retail management experience, within concession or department store environments, with a strong background in retail merchandising
  • Bachelor’s degree preferred, or equivalent professional experience
  • Proven expertise in the luxury or premium fashion sector, with a deep understanding of elevated service standards and customer expectations
  • Proven experience in buying or merchandise planning, with the ability to analyze sales trends, manage open-to-buy, and deliver actionable insights to Buying and Merchandising teams to optimize assortments and drive regional performance
  • Exceptional leadership, communication, and people-development skills, with a hands-on coaching mindset
  • Strong analytical abilities with demonstrated experience leveraging retail KPIs and metrics to drive results
  • Proficiency with POS systems, CRM platforms, inventory tools, and Microsoft Office or similar retail systems
  • Agile, adaptable, and solution-oriented, comfortable working in a fast-paced and evolving retail environment
  • Willingness and ability to travel frequently across the East Coast
  • Flexibility to work a retail schedule, including weekends and holidays as needed
Job Responsibility
Job Responsibility
  • Lead, coach, and develop Store Managers and sales teams across Bloomingdale’s concession locations on the East Coast
  • Ensure consistent execution of brand standards, including visual merchandising, store presentation, clienteling, and customer service excellence
  • Drive business results through KPI ownership, including sales, conversion, UPT, productivity, and profitability
  • Partner closely with Bloomingdale’s store leadership, merchant teams, and personal shopping teams to maximize brand visibility, cross-selling opportunities, and overall performance
  • Oversee inventory management, stock accuracy, logistics, and stockroom standards in collaboration with Retail Operations and HQ
  • Execute seasonal launches, product storytelling, and comprehensive product training to ensure teams are knowledgeable brand ambassadors
  • Champion the use of selling tools, POS systems, CRM, and clienteling technology to enhance the customer journey and drive repeat business
  • Conduct regular store visits, audits, and performance reviews to ensure compliance with operational policies and concession standards
  • Support recruitment, onboarding, scheduling, and ongoing development of retail teams, ensuring succession planning and talent growth
  • Collaborate cross-functionally with HQ, Merchandising, Buying, and Retail Operations on reporting, forecasting, and process improvements
What we offer
What we offer
  • Medical, Dental, Vision
  • 401(K)
  • PTO and Sick Time
  • Employee Discounts
  • Professional and Career Development
  • Fulltime
Read More
Arrow Right

Concession District Manager

As Concession District Manager for Boggi Milano within Bloomingdale’s (East Coas...
Location
Location
United States , New York
Salary
Salary:
80000.00 - 115000.00 USD / Year
boggi.com Logo
Boggi Milano
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3–5+ years of multi-store retail management experience, within concession or department store environments, with a strong background in retail merchandising
  • Bachelor’s degree preferred, or equivalent professional experience
  • Proven expertise in the luxury or premium fashion sector, with a deep understanding of elevated service standards and customer expectations
  • Proven experience in buying or merchandise planning, with the ability to analyze sales trends, manage open-to-buy, and deliver actionable insights to Buying and Merchandising teams to optimize assortments and drive regional performance
  • Exceptional leadership, communication, and people-development skills, with a hands-on coaching mindset
  • Strong analytical abilities with demonstrated experience leveraging retail KPIs and metrics to drive results
  • Proficiency with POS systems, CRM platforms, inventory tools, and Microsoft Office or similar retail systems
  • Agile, adaptable, and solution-oriented, comfortable working in a fast-paced and evolving retail environment
  • Willingness and ability to travel frequently across the East Coast
  • Flexibility to work a retail schedule, including weekends and holidays as needed
Job Responsibility
Job Responsibility
  • Lead, coach, and develop Store Managers and sales teams across Bloomingdale’s concession locations on the East Coast
  • Ensure consistent execution of brand standards, including visual merchandising, store presentation, clienteling, and customer service excellence
  • Drive business results through KPI ownership, including sales, conversion, UPT, productivity, and profitability
  • Partner closely with Bloomingdale’s store leadership, merchant teams, and personal shopping teams to maximize brand visibility, cross-selling opportunities, and overall performance
  • Oversee inventory management, stock accuracy, logistics, and stockroom standards in collaboration with Retail Operations and HQ
  • Execute seasonal launches, product storytelling, and comprehensive product training to ensure teams are knowledgeable brand ambassadors
  • Champion the use of selling tools, POS systems, CRM, and clienteling technology to enhance the customer journey and drive repeat business
  • Conduct regular store visits, audits, and performance reviews to ensure compliance with operational policies and concession standards
  • Support recruitment, onboarding, scheduling, and ongoing development of retail teams, ensuring succession planning and talent growth
  • Collaborate cross-functionally with HQ, Merchandising, Buying, and Retail Operations on reporting, forecasting, and process improvements
What we offer
What we offer
  • Medical, Dental, Vision
  • 401(K)
  • PTO and Sick Time
  • Employee Discounts
  • Professional and Career Development
  • Fulltime
Read More
Arrow Right

Concession Manager

The Concession Manager role is an exciting opportunity to help drive sales and e...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
monicavinader.com Logo
Monica Vinader
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience leading and coaching a team to success with the ability to coach others and develop people in their retail roles
  • A demonstrated passion for customer service and delivering exceptional customer experiences
  • People management skills and an ability to deal with escalations effectively
  • Commercial awareness with a track record of improving sales, KPIs and driving targets
  • Excellent communication and interpersonal skills
  • Ability to work well under pressure in a fast paced environment with a flexible approach
  • Organised with an ability to produce quality work within deadlines
  • Proactive approach with a solution focused mindset at all times
  • Fully flexible to work across all locations and shift times
  • Ability to document your authorisation to work in the United Kingdom
Job Responsibility
Job Responsibility
  • Drive and exceed the sales budget
  • Develop and implement an action orientated business plan for your location
  • Responsible for monitoring and driving store and team KPIs to ensure all opportunities for further growth and improvement are maximised
  • Be a brand ambassador, setting the standard for exceptional customer experience and ensuring the same consistency in approach through your sales team
  • Develop and maintain client relationships in line with Monica Vinader company guidelines to drive repeat business, setting the example for your team to follow
  • Network to build and maintain key relationships with corporate and local clients to support HQ team with a program of revenue driving events
  • Set clear individual sales objectives and KPIs for your team, and support with ongoing coaching and training to deliver these
  • Coach and develop your team through feedback and regular performance reviews to help them develop their career
  • Manage the team in accordance with company policy and procedures, escalating issues as they arise
  • Support the recruitment process, interviewing candidates and compile feedback from trial shifts
Read More
Arrow Right

Concession Manager

The Concession Manager role is an exciting opportunity to help drive sales and e...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
monicavinader.com Logo
Monica Vinader
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience leading and coaching a team to success with the ability to coach others and develop people in their retail roles
  • A demonstrated passion for customer service and delivering exceptional customer experiences
  • People management skills and an ability to deal with escalations effectively
  • Commercial awareness with a track record of improving sales, KPIs and driving targets
  • Excellent communication and interpersonal skills
  • Ability to work well under pressure in a fast paced environment with a flexible approach
  • Organised with an ability to produce quality work within deadlines
  • Proactive approach with a solution focused mindset at all times
  • Fully flexible to work across all locations and shift times
  • Ability to document your authorisation to work in the United Kingdom
Job Responsibility
Job Responsibility
  • Drive and exceed the sales budget
  • Develop and implement an action orientated business plan for your location
  • Responsible for monitoring and driving store and team KPIs
  • Be a brand ambassador, setting the standard for exceptional customer experience
  • Develop and maintain client relationships
  • Network to build and maintain key relationships with corporate and local clients
  • Set clear individual sales objectives and KPIs for your team, and support with ongoing coaching and training
  • Coach and develop your team through feedback and regular performance reviews
  • Manage the team in accordance with company policy and procedures
  • Support the recruitment process
  • Fulltime
Read More
Arrow Right

Senior Concessions Manager

Under leadership of the VP of Operations and Director of concessions, the Senior...
Location
Location
United States , Bronx
Salary
Salary:
85000.00 - 95000.00 USD / Year
legendsglobal.com Logo
Legends Global
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree
  • Minimum of 5-7 years’ management experience in the high-volume foodservice industry
  • Experience in a concessions environment for a sports and entertainment venue is preferred
  • Union experience is strongly preferred
  • Excellent written and verbal communication skills
  • Ability to multi-task and prioritize in a deadline-oriented environment
  • Customer service oriented
  • Ability to communicate with employees, vendors, client representatives and guests in a positive and professional manner
  • Must be flexible to work extended hours including late nights, weekends, and holidays
  • Must be able to work in a team environment
Job Responsibility
Job Responsibility
  • Effectively and profitably managing and directing all day-to-day aspects of the Concessions operations
  • Responsible for operational budget
  • Manage monthly P&L statements and ensure that all financial reporting is accurate
  • Provide leadership, coaching and mentorship to staff
  • Work alongside the Director of Concessions and help lead, manage and mentor the Assistant Concessions Managers
  • Sustain cost as it pertains to labor and operating supplies
  • Provide efficient service and quality products by maintaining positive customer and client relations
  • Accountability for establishing and maintaining proper safety and sanitation procedures
  • Ensure unit compliance with federal, state, local, and Legends regulations regarding sale of alcohol
  • Maintain management staff and ensure proper hiring and promoting associates per Legends standards
What we offer
What we offer
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Paid vacation
  • 401k plan
  • Fulltime
Read More
Arrow Right