Concession District Manager

• Lead, coach, and develop Store Managers and sales teams across Bloomingdale’s concession locations on the East Coast
• Ensure consistent execution of brand standards, including visual merchandising, store presentation, clienteling, and customer service excellence
• Drive business results through KPI ownership, including sales, conversion, UPT, productivity, and profitability
• Partner closely with Bloomingdale’s store leadership, merchant teams, and personal shopping teams to maximize brand visibility, cross-selling opportunities, and overall performance
• Oversee inventory management, stock accuracy, logistics, and stockroom standards in collaboration with Retail Operations and HQ
• Execute seasonal launches, product storytelling, and comprehensive product training to ensure teams are knowledgeable brand ambassadors
• Champion the use of selling tools, POS systems, CRM, and clienteling technology to enhance the customer journey and drive repeat business
• Conduct regular store visits, audits, and performance reviews to ensure compliance with operational policies and concession standards
• Support recruitment, onboarding, scheduling, and ongoing development of retail teams, ensuring succession planning and talent growth
• Collaborate cross-functionally with HQ, Merchandising, Buying, and Retail Operations on reporting, forecasting, and process improvements
• Maintain flexibility to support business needs, including frequent travel, weekends, holidays, and key retail moments

• 3–5+ years of multi-store retail management experience, within concession or department store environments, with a strong background in retail merchandising
• Bachelor’s degree preferred, or equivalent professional experience
• Proven expertise in the luxury or premium fashion sector, with a deep understanding of elevated service standards and customer expectations
• Proven experience in buying or merchandise planning, with the ability to analyze sales trends, manage open-to-buy, and deliver actionable insights to Buying and Merchandising teams to optimize assortments and drive regional performance
• Exceptional leadership, communication, and people-development skills, with a hands-on coaching mindset
• Strong analytical abilities with demonstrated experience leveraging retail KPIs and metrics to drive results
• Proficiency with POS systems, CRM platforms, inventory tools, and Microsoft Office or similar retail systems
• Agile, adaptable, and solution-oriented, comfortable working in a fast-paced and evolving retail environment
• Willingness and ability to travel frequently across the East Coast
• Flexibility to work a retail schedule, including weekends and holidays as needed
• Fluent in English
• A deep appreciation for Italian style, tailoring, craftsmanship, and the Boggi Milano brand DNA

additional languages a plus

• Medical, Dental, Vision
• 401(K)
• PTO and Sick Time
• Employee Discounts
• Professional and Career Development