CrawlJobs Logo
Social Value Portal Ltd Logo Social Value Portal Ltd · IT - Administration

Computing and Software Support Specialist

United Kingdom, Reading 76384.00 - 91754.00 GBP / Year · Job Posted March 01, 2026
Apply Position
Job Link Share

Job Description

ECMWF is opening an exciting new position for a Computing and Software Support Specialist (A2) in the User Services Section in the Forecast and Services Department of ECMWF, contributing to the Destination Earth initiative. The Computing and Software Support Team provides technical advice and support to all users of ECMWF software and computing, including Member and Co-operating States, ECMWF and public users. As part of a team of ten staff, you will provide day-to-day second-line support to users and work on continuous improvements of our services, processes and documentation, with a specific focus on operational support to DestinE workflows across HPC platforms.

Job Responsibility

  • Manage compute and file space resources allocated to users on ECMWF HPCF (and the common cloud infrastructure where required) and EuroHPC
  • Provide technical advice on best use, and liaise with colleagues and contractors in Destination Earth on managing and monitoring the EuroHPC allocated resources
  • Manage user access to resources (EuroHPC portal interactions, user registrations, access to IFS software, data access and data policy questions)
  • Manage/support the implementation of cybersecurity requirements at HPC sites
  • Communicate as required system availability and downtimes, planned upgrades preparation, and any other news regarding the individual EuroHPC or ECMWF’s HPC facilities that may affect use
  • Provide annual summary reports on the use of the different systems
  • Provide training on the use of ECMWF’s computing platforms and software to users
  • Contribute to the creation of documentation to support users of our systems and services
  • Review, improve and develop processes and workflows to effectively support users

Requirements

  • Advanced university degree (EQ7 level or above) or equivalent experience in computer science or engineering, computational science, physics or natural sciences, mathematics, or a related discipline
  • Experience in providing support for computing services in a Linux or Unix environment
  • Experience in handling user queries and incidents with professionalism leading to successful resolution
  • Experience with HPC technologies
  • Knowledge of software management and scripting in Linux environments
  • Knowledge of a modern scripting language such as Python
  • Strong written and verbal communication skills in English, including the writing of technical documentation

Nice to have

  • Relevant experience in providing technical training to users
  • Experience in Numerical Weather Prediction (NWP) domain
  • Knowledge of compiling and running scientific codes on high-performance computing facilities
  • Knowledge of data formats commonly used in meteorology (e.g. GRIB, BUFR, NetCDF)
  • Knowledge of a high-level programming language, such as Fortran or C/C++
  • Knowledge of one of the Centre’s other working languages (French or German)
Social Value Portal Ltd - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Computing and Software Support Specialist

8 matching positions

IT Asset Management and Support Specialist

We are looking for a dedicated IT Asset Management and Support Specialist to joi...
Location
Location
United States , Geneseo
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proficiency in Active Directory and Microsoft Windows 10
  • Strong troubleshooting skills for resolving hardware and software issues
  • Experience with IT asset management and enterprise asset tracking
  • Familiarity with service desk ticketing systems and processes
  • Demonstrated ability to perform hardware and software installations
  • Knowledge of network connectivity troubleshooting
  • Excellent customer service skills with the ability to communicate effectively
  • Previous experience in hardware problem-solving within an IT support role
Job Responsibility
Job Responsibility
  • Maintain accurate records of IT assets, including computers, laptops, and mobile devices, ensuring all equipment is properly tracked and accounted for
  • Coordinate with vendors to manage hardware procurement and oversee cellular device deployment
  • Diagnose and resolve desktop hardware issues, assist with workstation setups, and address PC-related concerns
  • Provide exceptional Tier 1 technical support, such as password resets and troubleshooting network connectivity problems
  • Respond to service desk tickets promptly, delivering effective solutions to end-users
  • Install and configure hardware and software to meet organizational needs
  • Identify and resolve hardware-related problems efficiently to minimize downtime
  • Collaborate with team members to ensure enterprise asset management processes are streamlined and effective
  • Uphold high standards of customer service, ensuring users receive clear communication and timely assistance
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
Read More
Arrow Right

Application Development and Support Specialist

We are seeking a highly skilled Application Development and Support Specialist t...
Location
Location
India , Pune
Salary
Salary:
Not provided
vodafone.com Logo
Vodafone
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 7 years of experience in application development and support
  • Expertise in Kubernetes cluster architecture, deployment, and lifecycle management
  • Strong hands-on experience with Google Cloud Platform (GCP), including Dataproc, Compute Engine, Cloud Storage, and IAM
  • Proficiency in GCP DevOps tools and CI/CD pipelines
  • Solid understanding of ETL concepts and experience in building and optimising ETL workflows
  • Skilled in programming/scripting languages such as Python, Shell, or Java
  • Professional certification in GCP or Certified Kubernetes Administrator (CKA)
  • Familiarity with monitoring tools like Stackdriver, Prometheus, or Grafana
  • Excellent analytical, problem-solving, and communication skills
Job Responsibility
Job Responsibility
  • Design, develop, and manage Kubernetes clusters for scalable and resilient application deployment
  • Administer and optimise GCP resources including Dataproc clusters, IAM, VPC, and storage solutions
  • Conduct GCP platform capacity reviews and provide recommendations for performance and cost optimisation
  • Develop and maintain ETL pipelines for efficient data extraction, transformation, and loading processes
  • Analyse and modify existing application logic or develop new logic to meet evolving business requirements
  • Collaborate with cross-functional teams to deliver high-quality software solutions and support
  • Troubleshoot and resolve application and infrastructure issues at L2/L3 level
  • Document technical designs, procedures, and best practices
What we offer
What we offer
  • Opportunity to work on cutting-edge cloud technologies and DevOps practices
  • Exposure to large-scale Kubernetes and GCP environments
  • Collaborative work culture with continuous learning and innovation
  • Be part of a global organisation driving digital transformation
Read More
Arrow Right

Application Development and Support Specialist

We are seeking a highly skilled and experienced Application Development and Supp...
Location
Location
India , Pune
Salary
Salary:
Not provided
vodafone.com Logo
Vodafone
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 7 years of experience in application development and support
  • Expertise in Kubernetes cluster architecture, deployment, and lifecycle management
  • Strong hands-on experience with Google Cloud Platform (GCP), especially Dataproc, Compute Engine, Cloud Storage, and IAM
  • Proficiency in GCP DevOps tools and CI/CD pipelines
  • Solid understanding of ETL concepts and experience in building and optimizing ETL workflows
  • Proficient in programming/scripting languages such as Python, Shell, or Java
  • Strong analytical and problem-solving skills
  • Excellent communication and collaboration abilities
Job Responsibility
Job Responsibility
  • Design, develop, and manage Kubernetes clusters for scalable and resilient application deployment
  • Administer and optimize GCP resources including Dataproc clusters, IAM, VPC, and storage solutions
  • Conduct GCP platform capacity reviews and provide recommendations for performance and cost optimization
  • Develop and maintain ETL pipelines, ensuring efficient data extraction, transformation, and loading processes
  • Analyze and modify existing application logic or develop new logic to meet evolving business requirements
  • Collaborate with cross-functional teams to deliver high-quality software solutions and support
  • L2/L3 Troubleshoot and resolve application and infrastructure issues in a timely manner
  • Document technical designs, procedures, and best practices
What we offer
What we offer
  • Opportunity to work with cutting-edge technologies and innovative projects
  • Collaborative and inclusive work environment
  • Professional development and growth opportunities
  • Competitive compensation and benefits package
Read More
Arrow Right

Level 2 Technical Support Engineer - Software and Applications

This exciting opportunity will make you a critical part of our Customer Experien...
Location
Location
United States , Denver, CO
Salary
Salary:
Not provided
navvis.com Logo
NavVis GmbH
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in computer science, civil engineering, electrical engineering or similar
  • Previous experience in Customer Support
  • Remarkable time-management skills and reaction time
  • Client-first mindset and drive to go the extra mile
  • Fantastic communication and listening skills
  • Strong ability to understand technical details
  • Work authorization for the US
Job Responsibility
Job Responsibility
  • First point of contact for customers on multiple channels
  • Expert in the use of our products and educate customers on best practices
  • Solve known and common issues using workarounds and fixes
  • Participate in the on-duty support role
  • Take part in the team’s and company’s OKRs
  • Identify severe or high priority issues and coordinate with specialists
  • Strengthen team's knowledge by creating new technical articles
  • Actively shape and redefine team's Support processes
What we offer
What we offer
  • 15 days of vacation and 11 public holidays
  • Flexible working hours and a hybrid work setup
  • Competitive compensation package
  • Competitive health/ vision/ dental insurance
  • Up to $4500 USD employee referral bonus
  • 401k matching up to 4%
  • Fulltime
Read More
Arrow Right

Sr. Specialist Solutions Architect, High Performance Computing and Machine Learning

AWS Worldwide Specialist Solutions Architects (SSAs) are technologists with deep...
Location
Location
Singapore , Singapore
Salary
Salary:
Not provided
Amazon
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
  • 3+ years of design, implementation, or consulting in applications and infrastructures experience
  • 10+ years of IT development or implementation/consulting in the software or Internet industries experience
Job Responsibility
Job Responsibility
  • Design Customer Solutions – Collaborate with the wider AWS teams to help customers and partners architect HPC Solutions that leverage AWS Services
  • Engage with Solution Architects, Account Managers, Professional Services, and Partners to define an HPC Engagement strategy for AWS operational territories and key accounts, with emphasis on public sector National Super Computing Centers, Government agencies, and/or AI/ML, CAE, Weather and accelerated computing with GPU
  • Thought Leadership – Provide thought leadership on solutions that benefit customers through the use of AWS Services
  • Serve as a key member of the business development and accounting management team in helping to ensure customer success in building and migrating applications, software and services on the AWS platform
  • Assist solution providers with the definition and implementation of technical and business strategies
  • Capture and share best-practice knowledge amongst the worldwide AWS solution architect community
  • Understand AWS market segments, and industry verticals
  • Understand and exploit the use of internal business support systems
  • Fulltime
Read More
Arrow Right

Technical Support Specialist, Product Technical Support

The Specialty Products Technical Support Agent strives to deliver on the Antech ...
Location
Location
United States , Loveland
Salary
Salary:
25.00 - 28.00 USD / Hour
antechdiagnostics.com Logo
Antech Diagnostics
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 3 years’ experience in clinical veterinary practice experience with use of Point of Care systems is required
  • Customer care and support experience of at least 2 years
  • Current Veterinary Technology license to practice in Colorado required
  • Associates degree in Veterinary Technology or related field, or equivalent related experience (e.g. years of experience as a Veterinary Assistant)
  • Full knowledge and understanding of Antech’s products and services
  • Consistently displays strong analytical and problem-solving ability
  • Displays excellent communication skills
  • especially good listening skills
  • Displays a strong customer focus within a team environment
  • Is available to, and works cooperatively with, team members
Job Responsibility
Job Responsibility
  • Troubleshoots technical issues and resolves customer complaints with veterinarians and veterinary staff, as related to portfolio products and services
  • Responsible for the daily review of patient histories, IgE allergy test results, and immunotherapy recommendations for data entry accuracy and appropriate allergen selection prior to result transmittal to clinics
  • Responsible for inbound and outbound calls regarding patient-specific immunotherapy
  • Assists veterinarians and veterinary staff regarding infectious disease point of care test protocols, reading results, specificity/sensitivity, and accuracy
  • Promotes health care and disease prevention
  • Maintains diligent recordkeeping within Customer Relationship Management (CRM) database system
  • Work in partnership with Specialty Product Technical Support Veterinarians and other channels within the organization, such as marketing, to create educational tools for customers to promote their understanding of how to integrate allergy into their practice
  • Other duties as assigned in support of customer service, point of care
What we offer
What we offer
  • Paid Time Off & Holidays
  • Medical, Dental, Vision (Multiple Plans Available)
  • Basic Life (Company Paid) & Supplemental Life
  • Short and Long Term Disability (Company Paid)
  • Flexible Spending Accounts/Health Savings Accounts
  • Paid Parental Leave
  • 401(k) with company match
  • Tuition/Continuing Education Reimbursement
  • Life Assistance Program
  • Pet Care Discounts
  • Fulltime
Read More
Arrow Right

Patient Support Specialist, Manila (UK Support)

Support our 5 clinics’ patients through a range of conditions, primarily via ema...
Location
Location
United Kingdom
Salary
Salary:
Not provided
eucalyptus.health Logo
Eucalyptus
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • You have 3+ years of experience in customer care or equivalent (e.g. hospitality, email support, call centre, retail etc)
  • You have an interest in healthcare and wellness, or experience in the healthcare space or allied services
  • You have strong written and verbal communication skills are a must, and the ability to use a range of tones of voice to interact with customers
  • You have familiarity with computer skills, or experience with customer service software (prior experience with Mac and Google Suite is a plus)
  • You are willing to work a late mid-shift schedule between 2 PM and 1 AM or 6 PM and 3 AM Manila time, with no fixed weekend off
Job Responsibility
Job Responsibility
  • Support our 5 clinics’ patients through a range of conditions, primarily via email
  • Support our UK market (mid-shift/night shift)
  • Collaborate remotely and liaising with our doctors, pharmacies and delivery partners
  • Identify opportunities to improve our products, processes or service
What we offer
What we offer
  • sick leave
  • maternal/paternal leave
  • compassionate leave
  • vacation leave
  • Personal health days leave and budget
  • Reliable health insurance provider accredited by major hospitals, clinics, and diagnostic centers nationwide, plus coverage of up to two dependents
  • Standard employer share for statutory benefits (SSS, PhilHealth, and HDMF)
  • 13th month pay
  • Transportation allowance to support your expenses when reporting to our Makati office
  • Annual professional development budget and additional leave credits
  • Fulltime
Read More
Arrow Right
New

Digital Access & Support Specialist

Keyano College's Division of Academic Experience is on the lookout for a full-ti...
Location
Location
Canada , Fort McMurray
Salary
Salary:
62134.08 CAD / Year
keyano.ca Logo
Keyano College
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A Library Technician diploma or a two-year college diploma in a relevant field (e.g., Computer Technology)
  • Minimum of 6 months experience
  • Experience working with diverse learners
  • Strong digital literacy and technology skills
  • Excellent interpersonal and communication skills
Job Responsibility
Job Responsibility
  • Assess students’ computer literacy and match adaptive technology to their learning needs, monitoring and reassessing as needed
  • Deliver and curate training modules on assistive technology software and devices
  • Troubleshoot student adaptive technology issues
  • Coordinate and maintain adaptive technology equipment and software
  • Convert materials into alternate formats (e.g., audio, large print, Braille, trades’ ILMs)
  • Guide students through assistive technology funding (Schedule IV) applications, liaising with internal services and external agencies
  • Provide in-person and virtual (where possible) support to Keyano College students via the Library’s Digital Support Desk for digital literacy, college-required software and online learning tools (e.g., Moodle, Microsoft 365, MFA, databases, etc.)
  • Troubleshoot common technical issues students are experiencing and coordinate with ITS as needed
  • Maintain and coordinate the Library’s loanable technology collection and computer lab
  • Deliver or assist with instructional sessions, workshops, and orientations on technology use (in coordination with the Library or Accessibility Services’ teams)
What we offer
What we offer
  • Employer paid comprehensive health and dental benefits, including a health spending account
  • Generous defined benefit pension plan though LAPP starting on day 1 of employment
  • Additional payment of the Northern Living Allowance of $1,040.00 per month
  • Generous vacation entitlement and the bonus of paid holidays between Christmas and New Years
  • Life insurance is 2.5 times your annual salary
  • Paid sick days
  • Employee Service and Academic Achievement recognition
  • Greatly discounted employee membership to the Syncrude Sports and Wellness Centre
  • Tuition waiver for all employees and dependents to take courses at Keyano College
  • Employee Discounts for the Keyano Theatre and the Keynotes Bookstore
  • Fulltime
Read More
Arrow Right