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The Computer Systems Analyst is responsible for analyzing, evaluating, and maintaining computer systems and software applications. Provides technical support, troubleshoots issues, and ensures the proper functioning of computer hardware and software. Plays a crucial role in ensuring the efficiency and effectiveness of an organization's computer systems.
Job Responsibility:
Conducts analysis and evaluation of computer systems and software applications
Provides technical support and troubleshooting for complex computer systems and software
Installs, configures, and maintains computer hardware and software
Collaborates with team members to identify and resolve technical issues
Develops and updates system configurations and procedures
Participates in testing and quality assurance activities
Provides user training and support
Assists in the development and implementation of system enhancements and upgrades
Requirements:
Must be able to obtain and maintain the required customer clearance for access to systems, facilities, equipment and property
Must hold and maintain a valid Security+ certification
Must obtain an OS certificate within six (6) months
Must be able to perform job duties in extreme, cold, dark, work environments
Required to Physically Qualify (PQ) in accordance with the USAP requirements for deployment to Antarctica
Must pass medical and dental examination prior to deployment
Broad knowledge of data sources, data flow, systems interactions, advanced computer equipment and software applications, and advanced systems design techniques
Proficient knowledge and understanding of a variety of concepts, practices and procedures related to computer systems and applications
Ability to analyze and develop complex design objectives
Proven ability to perform in an advisory capacity and to make recommendations for resolving issues
Excellent computer skills with demonstrated proficiency in Microsoft Windows/Office
Solid analytical, critical thinking and problem-solving skills
Excellent verbal and written communication skills
Excellent customer service skills
Ability to work both independently and in a team environment
Ability to effectively manage multiple projects and priorities
High school diploma or GED and a minimum of one (1) year of experience with computerized systems, including installation, testing, repair, and troubleshooting of standalone computers, networked computers, printers, and other computer peripherals
as well as software installation and configuration
Providing technical, operational, and training support to users either by telephone or on-site for computer desktop hardware and software packages
What we offer:
Medical
Dental
Vision
401(K) Immediate Vesting
Company Life Insurance
Short-Term and Long-Term Disability Insurance
Professional Development Assistance
Legal Aid Assistance Program
Family Planning / Fertility Assistance
Personal Time Off
Observance of Federal Holidays
Employee Assistance Program (EAP)
Training and Development Opportunities
Monthly deployment bonus
Deployment completion bonus
Performance-based bonus upon completion of deployment