Computer Support Technician - On-Site Job at NTT DATA (Los Angeles)

Desktop Support Technician

Intratek Computer, Inc. seeks an IT Desktop Support Technician for Onsite suppor...

Location

United States , Charlotte

Salary:

Not provided

Intratek Computer, Inc.

Expiration Date

Until further notice

Requirements

High School Diploma, A+ Certification and or MCP certification or better is preferred
Must be able to work equally well in a team environment as well as individually
Maintain excellent communication with the Service Desk Manager on all tasks and projects
Above average organizational skills, excellent written and oral communication skills, and demonstrated problem solving ability
Must have reliable transportation
Pass government-level background check
Ability to lift 50 pounds of equipment
1-2 years of experience working with organizing objects, domains administration, users, groups, computers in Active Directory (AD)
3-5 years of Component level diagnostic techniques such as A+ standards, bread-boarding (electronics method), process of elimination, media diagnostics, Power on Self-Test (POST), Basic Input Output System Codes (beep codes, lights, fans, noises), System board examination, Blue Screen of Death (BOSD) stop code research and resolution, MS-DOS Commands (DIR, SCANDISK, etc…)
2-3 years of end-user level network troubleshooting, network card inspection (lights), MS-DOS Commands (IPCONFIG, TRACEROUTE, PING, etc…), patching, cable toning, loop back testing, TCP/IP (IP addressing, Gateway, DNS, IPV4/6), Wireless Configuration (Security, SSID, Broadcast Channels, Bridging, Network Adapter Configuration in Windows

Job Responsibility

Provides Level II IT support services in relationship to ongoing support and projects that are handled by the client’s Technology Service Desk
Projects include PC (Technology) Refresh, Computer Imaging/Reimaging, Hardware Rollouts, Hardware Migrations, Hardware Upgrades, User/Department (Workstation) Relocations, etc.
Work under the direction of the on-site Service Desk Manager and/or Sr. Service Desk Technician
Must also have the ability to multi-task efficiently in a fast paced and changing environment

What we offer

Medical benefits
Paid vacation
Paid holidays

IT Support Technician

Location

Canada , Calgary

Salary:

36.00 USD / Hour

NSPR IT Services & Solutions

Expiration Date

Until further notice

Requirements

User support and Software troubleshooting
Hardware diagnostics and setup
Windows, Linux OS, Windows server -16/19
Troubleshooting Networking Issues
LAN/WAN, TCP/IP, PCOIP
VMWare/Hyper-V
Windows/Azure Active directory
Endpoint Protection
ITIL Concepts, SLA
BMC Remedy, Cherwell

Job Responsibility

Provide Level 2 on-site IT support across client locations
Configure and deploy Windows and Mac laptops, ensuring compliance and user readiness
Work on Autopilot provisioning and provisioning package (PPKG) creation for efficient and hands-free Windows deployments
Troubleshoot MDM issues and support cross-platform environments (Windows/macOS)
Manage and track IT assets (laptops, peripherals, conference room equipment) to maintain inventory accuracy
Diagnose & resolve software, hardware, and network-related issues within SLA using ServiceNow
Check, maintain and ensure that all the systems are running smoothly
Troubleshoot and solve technical problems, install or update required software and hardware and recommend software for the company to improve productivity
Update customer data and generate monthly performance and support reports
Provide advice and training to users in response to identified difficulties

Fulltime

Desktop Technician – Mid Level

Under general supervision, the Desktop Support Specialist provides friendly, cus...

Location

United States , Orange

Salary:

Not provided

Intratek Computer, Inc.

Expiration Date

Until further notice

Requirements

2–3+ years of Tier 1–2 desktop or help desk experience in a Microsoft environment
Strong working knowledge of Microsoft Office Suite and Windows OS troubleshooting
Foundational understanding of Intune, Config Manager, and Active Directory
Excellent communication and interpersonal skills, with the ability to stay friendly, patient, and helpful under pressure
Self-motivated, curious, and eager to learn and grow into future IT roles
Team-oriented with a “roll up your sleeves” attitude—no “bare minimum” mentality
Must work on-site five days per week
Bachelor’s degree in Computer Science, Information Systems, or related field, or equivalent experience

Job Responsibility

Deliver exceptional customer service and technical support primarily over the phone, with some in-person assistance
Troubleshoot and resolve hardware, software, and connectivity issues, ensuring timely documentation in the ticketing system
Support and maintain Windows desktop environments, including Microsoft 365, Intune, Configuration Manager, and Active Directory
Perform computer imaging, upgrades, installations, and configuration changes
Assist with audiovisual setup and other technology needs for presentations and meetings
Participate in planning and implementing desktop-related projects, rollouts, and preventive maintenance
Coordinate third-party vendor support as needed

What we offer

Medical benefits
Paid vacation
Paid holidays
401K

Fulltime

Lab Technician

Build and test units and circuits required with assistance, document test and re...

Location

United States , Highland

Salary:

24.00 - 26.00 USD / Hour

Basler Electric

Expiration Date

Until further notice

Requirements

Associate’s degree in Electronic Technology or equivalent
Basic computer knowledge of Microsoft Windows, Word, and Excel
Ability to occasionally lift/move 25 to 50 lb. weight materials
Ability to use hands for simple grasping and fine manipulation
Travel as required to provide on-site technical assistance, testing, etc., for a specific product or to perform testing at an external lab facility

Job Responsibility

Build test circuits or prototypes as specified by and assisted by the project engineer(s)
Develop test procedures and reports based on design specifications and/or other functional defining documentation
Conduct design verification and functional tests on various products and records data utilizing electronic documentation formats
Utilize problem tracker system to identify functional or test problems found
Assist in providing information for instruction manuals
Assist in training production technicians and others
Troubleshoot down to component level with assistance as needed
Provide assistance to Quality Engineering for failure analysis
Provide customer technical assistance on testing and/or unit setup
Assist in the evaluation of electronic components

What we offer

Medical, Prescription, Dental, Vision, Life, and AD&D insurance
a 401k plan
paid leaves for Vacation, Holiday, Sick, Jury Duty, Bereavement
tuition reimbursement

Fulltime

IT Desktop Technician II

The IT Desktop Technician II will analyze, monitor, and troubleshoot systems and...

Location

United States , Savannah

Salary:

20.85 - 29.81 USD / Hour

Hyundai AutoEver America

Expiration Date

Until further notice

Requirements

High school graduate or equivalent
2+ years of IT experience
Strong computer troubleshooting, hardware, and software support
Experience with Windows, Microsoft Word, Excel, Microsoft Office, Web Browsers, and taking phone calls
Experience with building computers, imaging computers or installing Windows
Must be able to think analytically
Ability to follow written and verbal instructions
Ability to work well in a team environment
Ability to interact positively with internal and external customers
Must be able to work shift rotation (mornings/afternoon/graveyard)

Job Responsibility

Monitor and respond to internal system issues via phone, radio, and periodic checklists
escalate unresolved problems
Provide on-site support in both control rooms and plant floors, including overtime and holiday coverage for maintenance
Maintain and replace hardware such as computers, scanners, and printers as needed
Assist with installations and modifications involving internal systems, including cabling, rack setup, and equipment configuration
Collaborate with MES team members and leadership to ensure smooth operations and resolve technical challenges

Fulltime

IT Technician

The IT Technician is responsible for providing end-user support for FEL, assisti...

Location

Portugal , Felgueiras

Salary:

Not provided

Coloplast

Expiration Date

Until further notice

Requirements

1-3 years IT support experience (technical course or degree in IT Engineer/ Software Developer / Electronic or related adequate field)
Have a professional and open-minded approach when collaborating in all levels within the organization and across business units
Strong customer service focus, ensuring a positive user experience
Excellent communication skills, with the ability to interact effectively with colleagues, local business teams, and external stakeholders
Adheres to Global IT procedures, guidelines and policies
Team player, collaborative, responsive, result-oriented, and self-managed with a systematic and structured approach
Strong proficiency in English, both written and spoken
Solid understanding of computer systems, networks, and IT infrastructure
Strong knowledge of operating system configuration and management
Experience with managing printer consumables and related tasks

Job Responsibility

Provide end-user support for FEL, assisting via phone, email, remote access, or on-site to restore normal IT services
Implement IT projects to meet the needs of FEL
Document all project implementations and software code changes
Ensure all employees comply with the Cita training
Conduct hardware installations and perform minor repairs on devices and peripheral equipment
Organize workflows, prioritize tasks, and collaborate within the IT team
Install and configure computers, mobile devices, and other end-user devices
Ensure the security and privacy of all computer systems
Provide orientation and guidance to users on how to operate new software and computer equipment
Escalate any improvement or new IT projects to the corporate level

Fulltime

IT Help Desk Technician

Aspire of WNY is looking for a full time Help Desk Technician at our Fredonia lo...

Location

United States , Fredonia; Jamestown

Salary:

18.41 - 25.78 USD / Hour

Aspire of WNY

Expiration Date

Until further notice

Requirements

Minimum of two (2) years’ experience in a professional IT work environment
Associate degree in computer science preferred
IT experience within a multi–location organization, advanced knowledge of networking principles and operating systems and experience with administration of wireless access points preferred.

Job Responsibility

Providing on-site technical support to users
Prioritizing and escalating help desk requests based on how critical they are to our business processes
Installation and maintenance of technical systems
Troubleshooting common problems related to Internet connectivity, hardware and software, operating systems, and data security.

What we offer

Medical insurance through Independent Health
Dental insurance
FSA
100% agency paid life insurance
Both long term and short term disability insurances
403b retirement with Agency match
Continuing education reimbursement
15 paid holidays
Separate sick, personal and vacation time

Fulltime

A/V Technical Systems Designer

The A/V Technical Systems Designer will act as a Subject Matter Expert (SME) for...

Location

United States , Eden Prairie

Salary:

95000.00 - 105000.00 USD / Year

Master Technology Group | MTG

Expiration Date

Until further notice

Requirements

7+ years of A/V-related experience
3+ years of A/V design experience
Strong knowledge of network topology and the ability to perform, communicate, or coordinate basic network configurations
Strong knowledge of audio-visual system integration in Windows OS and Microsoft O365 environments
Installation and design experience with: Meeting room A/V systems (Q-SYS, Crestron, Logitech, Yealink)
Overhead paging (Atlas IED, Biamp)
Sound masking (Cambridge, Atlas IED)
Digital signage (BrightSign)
Room scheduling (Logitech, Crestron, Yealink)
Proven business development and customer service skills

Job Responsibility

Assist with gathering accurate client business requirements and site specifications
Discuss alternate options with customers to ensure they will receive the desired functionality
Create Design, Bill of Materials (BOM), and Scope of Work (SOW) using Bluebeam, Excel, Word
Create line drawings, schematics, and rack elevations as needed
Provide remote and on-site troubleshooting support to customers
Perform site surveys with Account Managers
Attend sales calls as a SME
Help create and present proposals
Establish trusted relationships with customer contacts
Participate in kickoff/design review meetings with Project Managers and designated field staff

What we offer

Car Allowance
Phone Stipend
Medical, Dental & Vision Insurance
401k Match (50% match up to 6% of salary)
PTO
10 Company Paid Holidays
Nice Healthcare – Company-provided
Life Insurance – Company-provided
STD / LTD – Company-provided
Annual Bonus Eligibility

Fulltime

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Computer Support Technician - On-Site

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