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The Computer Operator III position is accountable to the Work Group Lead (WGL) and the Mission Support Services (MSS) Manager for the overall support of in-scope work in WBS 130. The Computer Operator is responsible for pre-mission buildup, operations and post flight processing of data collected by the Telemetry and Radar Acquisition Processing System (TRAPS) in support of NASA AFRC's Dryden Aeronautical Test Range. In detail, this involves implementing, testing, and documenting customer requirements using the Interactive Analysis and Display System (IADS) software and other specialized in-house software. Specifically, operations involve configuring a real-time system using a checklist to ensure it is ready to receive and process data and monitor the system during data collection. Post Flight processing involves reformatting or recapturing, transferring and storage of collected data. The Computer Operator will be required to perform periodic and corrective maintenance on these highly specialized computer systems to ensure system availability. The Computer Operator will also participate in system development, deployment, application testing, and system configuration changes during upgrades or enhancements.
Job Responsibility:
Support telemetry and data processing system operations as required
Perform preventive/corrective maintenance on Information Systems
Interface with customers and other operations personnel in a professional manner
Utilize PC based peripheral systems in daily performance of job requirements
Maintain procedures, records, logs, mission/system databases, and adhere to configuration control processes
Assist in the development and checkout of applications software and acceptance testing of new system releases
Develop, test, validate, and verify application software to meet specific project configuration requirements, set-up, and/or compilation of processing and display software systems requirements
Perform beta testing on new software or versions of old software
Schedule, test, validate and verify new Mission Builds as well as Mission Control Center workstation software releases
Maintain, and provide to NASA upon request, documentation on all projects and systems supported to include a complete audit trail for every change made to the application or system software
Perform other related duties as required by management to include supporting other work areas during surges
Perform housekeeping of the work area and equipment according to specified standards
Operate government vehicles, troubleshoot computer systems, networks, switches, and routers
Perform display buildup using IADS software, compile real-time source code and utilize command lines tools to interact with Linux and Windows systems
Requirements:
Associate degree in Computer Science, Electronics, Information Technology or a related field
At least 3 years of related experience
Ability to work independently, as well as within a team
Perform work in an ISO compliant/certified environment
Problem-solving skills to diagnose issues and devise solutions
Observational skills to notice potential problems during preventative maintenance tasks
Written communication skills to keep accurate reports
Interpersonal and oral communication skills to interact and collaborate with the team and the customers
Ability to safely utilize multimeters, oscilloscopes, and other basic electronic test equipment
Ability to fabricate and test coaxial and ethernet cables
Good understanding of Information Technology systems, and applications such Microsoft Office Suite and Visio
Experienced with Windows and Linux operating systems
Basic programming in HTML, XLM, C, or C#
Ability to read, write and understand English
Ability to work under the pressure of a real-time mission environment
Ability to configure and operate highly specialized telemetry processing systems with the ability to recognize and correctly resolve problems in time critical situations
Ability to communicate effectively in both oral and written form
Ability to apply the principles of logical or scientific thinking to define problems, collect data and establish facts and draw valid conclusions
Ability to establish and maintain successful working relationships
Ability to interact effectively with system users
Ability to analyze data and resolve problems
Ability to work in a team environment
Ability to meet deadlines
Ability to use a computer to input and retrieve information and data
Ability to perform work in an ISO-compliant/certified environment
Ability to obtain and maintain a government security clearance
Ability to obtain and maintain a USAF Flight Line Driver's License
Ability to work extended and flexible hours including occasional weekends