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Range support services computer operators provide preventive and remedial maintenance, repair, modification, fabrication, installation, diagnostic troubleshooting, and operations support of all equipment used for audio and video services and products associated with the DATR Video Control Center (VCC) and Long Range Optics systems (LROs). Requirements include the capability to provide quality audio and video coverage and to produce live television coverage of experimental aircraft flight tests, and other special events.
Job Responsibility:
Operate and maintain all equipment assigned to the Audio/Video Department
Configure and calibrate video systems for mission support utilizing a preflight procedure, Recognize, troubleshoot and repair any anomaly
Perform preventive/corrective maintenance on VCC computer systems
Utilize PC based peripheral systems in daily performance of job requirements
Maintain procedures, records, logs, mission/system databases, and adhere to the configuration control processes
Assist in the development and checkout of applications software and acceptance testing of new system releases
Utilize electronic test equipment (waveform monitor, vector scope, oscilloscope, multi meters and signal generators) with minimal direction
Evaluate, calibrate, adjust, and troubleshoot a wide range of broadcast equipment with minimal direction
Interface with customers and other operations personnel in a professional manner
Maintain, and provide to NASA upon request, documentation on all projects and systems supported to include a complete audit trail for every change made to the application or system software
Assist with housekeeping, periodic and corrective maintenance
Develop or assist in the development of training programs, processes, procedures, flowcharts, and block diagrams
Organize and track government property/spare parts inventory
May be required to support safety, hazmat (MSDS) and equipment calibration management
Operate government vehicles
Complete instructor-led and online training
Troubleshoot and repair IT equipment
Troubleshoot networks, switches and routers
Requirements:
Associate's degree or higher in electronics, information technology or a closely related field or completion of formal training in an accredited commercial or military electronics school
At least 1 year of related experience
Excellent customer service skills
Computer system literacy
Ability to effectively use desktop Microsoft applications such as
Word, Excel, Power Point, Visio and Outlook
Technical familiarity with the equipment operated and maintained at the DATR or similar equipment is desired
Ability to read, write, speak and comprehend the English language
Ability to successfully obtain and maintain a USAF level III Flightline Driver's License
Must have a valid state driver's license
Must be able to obtain and maintain a USAF Flight line Driver's License level 3
Ability to obtain and maintain a Government Security Clearance within one year of employment
Nice to have:
Technical familiarity with the equipment operated and maintained at the DATR or similar equipment is desired