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24x365 operational support of our product development and systems integration teams, our lottery operations and customers, monitor Brightstar’s enterprise infrastructure and escalate issues as required
Assist in the daily operation of computer systems
Carry out all tasks on the daily checklist under supervision
Generate reports required
Assist in verifying the validity and clarity of computer reports and other output before releasing it from Computer Operations
Assist in the recovery activities necessary to restore normal operations
Follow the correct escalation procedures within Computer Operations and other Departments who are inter-dependent
Requirements:
Two-year technical college degree or comparable experience 2 years' experience in related field
Information System, Computer Science, Information Technology degree (Associate or Bachelor) is required