Computer Operator I Job at Brightstar Lottery (Orlando)

Computer Operator I

Brightstar Lottery

Location:
United States , Orlando

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Join the WINNING TEAM at BRIGHTSTAR! BRIGHTSTAR is seeking a Computer Operator in the area of Orlando Flordia. This position requires you be flexible with shift as it is a 24/7 operation. The position offers competitive wages and shift differential for off-shift hours. It is an entry level position responsible for general technical support of the data systems for lottery sale systems. This position is NOT a remote opportunity so the candidate should be local to the data center site. Candidates should also be flexible to work a day shift or night shift position. Data Center shifts are 12 hours, with 3 or 4 days per week.

Job Responsibility:

Provides entry to intermediate level monitoring and troubleshooting for operating equipment for one or more jurisdictions and 24x365 adherence to operational procedures, checklists, policies, and national IT Best Practices
Performs intermediate level troubleshooting of systems and servers related to host systems, middleware, applications, and existing tools according to procedures with minimal supervision
Monitors logical security through use of established tools and procedures
Performs entry level troubleshooting of network technologies related to IP network devices and backbone transports according to established procedures, using existing tools with minimal supervision
Accurately executes, validates, and recovers defined processes in the operational checklists to ensure that all draw processing, day-end processing, system balancing, file system maintenance, change requests, report/file transfers and deliveries, messaging and jackpot details, system locations/configurations, and internal/external customer requests are completed
Appropriately coordinates, executes, validates, tracks, follows up on, and escalates internal and external customer requests according to established guidelines
Submits recommendations to create and/or maintain operational procedures and checklists
Adheres to service level agreements by following established SLA performance requirements
Adheres to IT best practices by following established IT best practice performance and audit

Requirements:

High School diploma or equivalent required
IT, technical, or related college degree or certifications are preferred
1-2 years' experience with Service Desk, Help Desk, Call Center, or Customer Service positions
Basic experience in Microsoft Office (Outlook, Teams, Word, Excel)
Technical knowledge and skills required
Must be able to monitor and troubleshoot multiple technologies

What we offer:

competitive wages
shift differential for off-shift hours

Additional Information:

Job Posted:
February 08, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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Job Link Share:

Computer Operator I

Brightstar Lottery

Location:
United States , Orlando

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 08, 2026

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