Computer Hardware Technician

• Use online methods and work instructions to complete starting and identifying issues on hardware at a system level
• Responsible for replacing components in servers which includes installation of processors, DIMMs, PCA boards, cables, heat sinks, and other high value material
• Provides input for areas in the hardware, software, and procedures to improve efficiency
• Provides system statuses both verbally and in report form as required
• Interfaces with engineers, technicians, and Field personnel regarding system level problems
• Knowledge of installing various software components

• Typically an Associate's degree or equivalent experience and 1-5 years of experience
• Working knowledge in the field of electronics technology
• Must be a US Citizen
• Computer hardware knowledge with good communication skills
• Use online methods and work instructions to complete starting and identifying issues on hardware at a system level
• Responsible for replacing components in servers which includes installation of processors, DIMMs, PCA boards, cables, heat sinks, and other high value material
• Must be familiar with using different computer applications and be able to navigate software
• Thorough understanding of the general/technical aspects of the job
• Works on assignments that are complex in nature and require ordinary problem resolution and independent judgment
• Works under limited supervision and normally receives limited instructions on routine work and general instructions given for new assignments
• Provides input for areas in the hardware, software, and procedures to improve efficiency
• Provides system statuses both verbally and in report form as required
• Interfaces with engineers, technicians, and Field personnel regarding system level problems
• Knowledge of installing various software components

Accountability, Active Learning (Inactive), Active Listening, Bias, Business, Circuit Boards, Coaching, Computer Hardware, Creativity, Critical Thinking, Debugging, Design, Design Thinking, Electrical Systems, Electric Circuits, Empathy, Equipment Testing, Follow-Through, Group Problem Solving, Growth Mindset, Independent Judgment, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity

• Health & Wellbeing
• Personal & Professional Development
• Unconditional Inclusion