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Sales Specialists & Consultants are product, services, software or solution specialists that are responsible for leading pursuit in their assigned focus areas. Collaborates with and supports Account Managers and provides specialist expertise within the sales team. Drives proactive campaigns to build the pipeline, uses specialized knowledge and skills to prospect, qualify, negotiate and close opportunities. May have named accounts allocated, cover a designated geography, or may be allocated to one high-potential, competitive attack account. Applies intermediate level of subject matter knowledge to solve a variety of common business issues. Works on problems of moderately complex scope. Acts as an informed team member providing analysis of information and limited project direction input. Exercises independent judgment within defined practices and procedures to determine appropriate action. Follows established guidelines and interprets policies. Evaluates unique circumstances and makes recommendations.
Job Responsibility:
Actively prospects within accounts to discover or cultivate solutions sales opportunities within area of technical specialty (in close cooperation with the account manager)
Manage sales pipeline
Formulate and expand solutions to generate additional product or service attachments and up sell revenue
Certain roles may also sell through the channel
Establish a professional, working, and consultative, relationship with the client, by developing a core understanding of the unique business needs of the client within their industry
Work with the client up to IT management level
Contribute to building of the pipeline by generating leads and referrals and new customer opportunities within specialty area
May focus on growing contractual renewals for small-to-mid size accounts with limited complexity, to higher-total contract-value renewals
Interface with both internal and external/industry experts to anticipate customer needs and facilitate solutions development
Build sales readiness and reduce client learning curve through effective knowledge transfer in area of specialization
Requirements:
University or Bachelor's degree preferred
Demonstrated achievement of progressively higher quota, diversity of business customer and higher level customer interface
Detailed knowledge of key customer types or customers on given products
Typically 3-5 years of experience in specialty sales
In depth knowledge about product, service, solution and differentiators between own offerings and competitor's offerings
Applies specialized technical product/service/ solution knowledge in working with account teams to screen and prioritize multiple leads for feasibility
Use knowledge in specialty, and consultative selling skills, to proactively help customers with making IT business decisions
Assesses solution feasibility from a technical and business perspective
Solid communication and presentation skills within IT at the manager level