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Hewlett Packard Enterprise Logo Hewlett Packard Enterprise · IT - Software Development

Compute Engineer

India, Bangalore · Job Posted June 26, 2025
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Job Description

The Compute Engineer role involves providing advanced technical expertise in compute infrastructure and virtualization solutions, leading troubleshooting and root cause analysis, designing and implementing automation routines, and mentoring junior engineers. The role requires proficiency in Linux administration, VMware environments, scripting tools, and disaster recovery/HA solutions.

Job Responsibility

  • Resolve customer’s issues via the telephone, email or remote sessions
  • Reproduce issues in-house and responding back in a timely manner
  • Regular follow ups with customers with recommendations, updates and action plans
  • Identify and escalate issues in a timely manner to vendor according to Standard Operating Procedures
  • Leverage internal technical expertise, including peers, mentors, knowledge base, community forums and other internal tools, to provide the most effective solutions to customer issues
  • Collaborate with other CoE/HW teams in diagnosing and isolating the cause of complex issues
  • Maintain quality on case documentation, SLA timeframes and operational metrics
  • Performs within the Productivity Measure of the team (scorecard)
  • Incident Management: Resolve single and cross technology incidents independently
  • Lead the team members to resolve complex or cross technology incidents
  • Escalation Management: Identify, manage, and lead technical escalations
  • Participate in formal Escalation when required to support escalation especially during crisis
  • Problem Management: Proactively and reactively look for solutions to prevent problems from occurring in team/technology area
  • Perform Trend and Root cause analysis
  • Change Management/Implementation: Independently prepare, review, implement, rollback and test plan for change records
  • Perform risk and impact analysis for changes
  • Lead or participate in Change Advisory Board
  • Patch and Security Management: Apply patch and security changes per policy
  • Proactively monitor the environment for patch compliance
  • Analyze patches for compatibility with each customer or internal infrastructure environment
  • Configuration Management: Ensure Configuration Management Database (CMDB) entries are complete and accurate
  • Lead resolution of critical incidents and escalations, ensuring minimal business impact
  • Perform in-depth analysis of system logs, kernel dumps, and performance metrics
  • Design and implement automation for routine tasks using Ansible, Shell, Python, etc.
  • Lead patch management, vulnerability remediation, and compliance reporting
  • Maintain and implement high availability (HA) and disaster recovery (DR) solutions
  • Conduct capacity planning, performance tuning, and infrastructure optimization
  • Own and drive problem management processes, including RCA documentation and preventive measures
  • Participate in Change Advisory Boards (CAB) and lead complex change implementations
  • Maintain and audit CMDB for accuracy and completeness
  • Provide technical leadership in customer meetings and strategic planning sessions.

Requirements

  • Deep expertise in HPE Compute platforms (C7000, Synergy, Virtual Connect, ProLiant)
  • Advanced Linux administration (RHEL, SUSE) including kernel tuning, system hardening, and troubleshooting
  • Strong virtualization experience in VMware (vSphere, SRM, Horizon), KVM, and Hyper-V
  • Proficient in VMware infrastructure management: VM lifecycle operations, cluster management, performance monitoring, capacity planning, patching, backup/restore, and snapshot handling
  • Skilled in analyzing logs (VM-support, HPSreport, SOSreport) and performing root cause analysis
  • Solid understanding of storage technologies (SAN/NAS/DAS) and protocols (FC, iSCSI, FCoE)
  • Experience with Red Hat Satellite, SUSE Manager, and patch lifecycle management
  • Expertise in HA/DR solutions using Serviceguard, Pacemaker, and Linux clustering
  • Familiarity with networking fundamentals (VLANs, MTU, flow control) and troubleshooting
  • Strong scripting and automation skills using Bash, Python, and Ansible
  • Excellent communication, documentation, and customer engagement skills.

Nice to have

  • Experience with cloud platforms (AWS, Azure, GCP) and hybrid cloud integration
  • Familiarity with Infrastructure as Code (IaC) tools like Terraform
  • Knowledge of REST APIs, PowerShell, and database systems (PostgreSQL, MySQL)
  • Exposure to containerization (Docker, Podman) and orchestration (Kubernetes)
  • Experience in DevOps practices and CI/CD pipelines
  • Ability to deliver internal training and mentor junior engineers
  • Proven track record of driving continuous improvement and innovation.

What we offer

  • Health & Wellbeing benefits
  • Personal & Professional Development programs
  • Unconditional Inclusion fostering diversity and flexibility.
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  • Provides Operate and Admin support on Compute infrastructure and the Operating system in accordance with contractually established terms and conditions and established technical standards
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HPE Operations is our innovative IT services organization. It provides the exper...
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Not provided
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Expiration Date
Until further notice
Flip Icon
Requirements
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  • Deep expertise in HPE Compute platforms (C7000, Synergy, Virtual Connect, ProLiant)
  • Advanced Linux administration (RHEL, SUSE) including kernel tuning, system hardening, and troubleshooting
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  • Acts as a senior technical expert in Compute infrastructure, VMware virtualization, and Linux-based operating systems, providing advanced support and strategic guidance
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  • Provides architectural input and contributes to the design and implementation of infrastructure solutions
  • Supports transition and transformation initiatives, including migrations, upgrades, and automation efforts
  • Ensures compliance with ITIL processes and industry best practices
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  • Fulltime
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HPE Operations is our innovative IT services organization. It provides the exper...
Location
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Salary:
Not provided
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Expiration Date
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Requirements
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  • Deep expertise in HPE Compute platforms (C7000, Synergy, Virtual Connect, ProLiant)
  • Advanced Linux administration (RHEL, SUSE) including kernel tuning, system hardening, and troubleshooting
  • Strong virtualization experience in VMware (vSphere, SRM, Horizon), KVM, and Hyper-V
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  • Experience with Red Hat Satellite, SUSE Manager, and patch lifecycle management
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  • Broad technical knowledge on HPE ISS solutions – Installing, Configuring & Troubleshooting of C7000 enclosures, HPE Synergy, Virtual Connects, Blade Switches- SAS,Ethernet & FC, ProLiant Blades & Storage Blades
  • Operating Systems Knowledge – Install, configure, administration and troubleshoot RHEL/SUSE(as Bare-Metal OS & as VMs on Hypervisors) and VMware
  • Working knowledge on Redhat/SUSE Linux
  • Troubleshooting OS logs for hardware issues from VM-support, HPSreport, SOSreport, Support-Config etc
  • Knowledge on SAN, NAS technologies (Ethernet / iSCSI, FC, FCOE)
  • Knowledge on DAS Storage & HBAs – Smart Array /RAID, SSDs SAS, SATA etc
  • Disaster Recovery planning and conducting DR tests
  • Performed routine Performance Analysis, Capacity analysis, security audit analysis reports to customer for necessary planned changes
  • Linux Vulnerability assessment and Mitigation
  • Serviceguard cluster configuration and management on Linux and Integration with Database and ERP Solution
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  • Resolve customer’s issues via the telephone, email or remote sessions
  • Reproduce issues in-house and responding back in a timely manner
  • Regular follow ups with customers with recommendations, updates and action plans
  • Identify and escalate issues in a timely manner to vendor according to Standard Operating Procedures
  • Leverage internal technical expertise, including peers, mentors, knowledge base, community forums and other internal tools, to provide the most effective solutions to customer issues
  • Collaborate with other CoE/HW teams in diagnosing and isolating the cause of complex issues
  • Maintain quality on case documentation, SLA timeframes and operational metrics
  • Performs within the Productivity Measure of the team (scorecard)
  • Incident Management: Resolve single and cross technology incidents independently
  • Lead the team members to resolve complex or cross technology incidents
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  • Solid understanding of storage technologies (SAN/NAS/DAS) and protocols (FC, iSCSI, FCoE)
  • Experience with Red Hat Satellite, SUSE Manager, and patch lifecycle management
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  • Familiarity with networking fundamentals (VLANs, MTU, flow control) and troubleshooting
  • Strong scripting and automation skills using Bash, Python, and Ansible
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  • Acts as a senior technical expert in Compute infrastructure, VMware virtualization, and Linux-based operating systems, providing advanced support and strategic guidance
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  • Provides architectural input and contributes to the design and implementation of infrastructure solutions
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  • Ensures compliance with ITIL processes and industry best practices
  • Acts as a technical liaison between internal teams, customers, and third-party vendors
  • Mentors junior engineers and contributes to knowledge sharing and process improvement
  • Lead resolution of critical incidents and escalations, ensuring minimal business impact
  • Perform in-depth analysis of system logs, kernel dumps, and performance metrics
  • Design and implement automation for routine tasks using Ansible, Shell, Python, etc.
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