Compute Engineer, Hewlett Packard Enterprise

Hewlett Packard Enterprise

Location:
India, Bangalore

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Compute Engineer role involves providing advanced technical expertise in compute infrastructure and virtualization solutions, leading troubleshooting and root cause analysis, designing and implementing automation routines, and mentoring junior engineers. The role requires proficiency in Linux administration, VMware environments, scripting tools, and disaster recovery/HA solutions.

Job Responsibility:

Resolve customer’s issues via the telephone, email or remote sessions
Reproduce issues in-house and responding back in a timely manner
Regular follow ups with customers with recommendations, updates and action plans
Identify and escalate issues in a timely manner to vendor according to Standard Operating Procedures
Leverage internal technical expertise, including peers, mentors, knowledge base, community forums and other internal tools, to provide the most effective solutions to customer issues
Collaborate with other CoE/HW teams in diagnosing and isolating the cause of complex issues
Maintain quality on case documentation, SLA timeframes and operational metrics
Performs within the Productivity Measure of the team (scorecard)
Incident Management: Resolve single and cross technology incidents independently
Lead the team members to resolve complex or cross technology incidents
Escalation Management: Identify, manage, and lead technical escalations
Participate in formal Escalation when required to support escalation especially during crisis
Problem Management: Proactively and reactively look for solutions to prevent problems from occurring in team/technology area
Perform Trend and Root cause analysis
Change Management/Implementation: Independently prepare, review, implement, rollback and test plan for change records
Perform risk and impact analysis for changes
Lead or participate in Change Advisory Board
Patch and Security Management: Apply patch and security changes per policy
Proactively monitor the environment for patch compliance
Analyze patches for compatibility with each customer or internal infrastructure environment
Configuration Management: Ensure Configuration Management Database (CMDB) entries are complete and accurate
Lead resolution of critical incidents and escalations, ensuring minimal business impact
Perform in-depth analysis of system logs, kernel dumps, and performance metrics
Design and implement automation for routine tasks using Ansible, Shell, Python, etc.
Lead patch management, vulnerability remediation, and compliance reporting
Maintain and implement high availability (HA) and disaster recovery (DR) solutions
Conduct capacity planning, performance tuning, and infrastructure optimization
Own and drive problem management processes, including RCA documentation and preventive measures
Participate in Change Advisory Boards (CAB) and lead complex change implementations
Maintain and audit CMDB for accuracy and completeness
Provide technical leadership in customer meetings and strategic planning sessions.

Requirements:

Deep expertise in HPE Compute platforms (C7000, Synergy, Virtual Connect, ProLiant)
Advanced Linux administration (RHEL, SUSE) including kernel tuning, system hardening, and troubleshooting
Strong virtualization experience in VMware (vSphere, SRM, Horizon), KVM, and Hyper-V
Proficient in VMware infrastructure management: VM lifecycle operations, cluster management, performance monitoring, capacity planning, patching, backup/restore, and snapshot handling
Skilled in analyzing logs (VM-support, HPSreport, SOSreport) and performing root cause analysis
Solid understanding of storage technologies (SAN/NAS/DAS) and protocols (FC, iSCSI, FCoE)
Experience with Red Hat Satellite, SUSE Manager, and patch lifecycle management
Expertise in HA/DR solutions using Serviceguard, Pacemaker, and Linux clustering
Familiarity with networking fundamentals (VLANs, MTU, flow control) and troubleshooting
Strong scripting and automation skills using Bash, Python, and Ansible
Excellent communication, documentation, and customer engagement skills.

Nice to have:

Experience with cloud platforms (AWS, Azure, GCP) and hybrid cloud integration
Familiarity with Infrastructure as Code (IaC) tools like Terraform
Knowledge of REST APIs, PowerShell, and database systems (PostgreSQL, MySQL)
Exposure to containerization (Docker, Podman) and orchestration (Kubernetes)
Experience in DevOps practices and CI/CD pipelines
Ability to deliver internal training and mentor junior engineers
Proven track record of driving continuous improvement and innovation.

What we offer:

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion fostering diversity and flexibility.

Additional Information:

Job Posted:
June 26, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Compute Engineer