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Robert Half is partnering with a financial services organization in the Greater Seattle Area to identify a Compliance Specialist who is ready to IMMEDIATELY jump in to assist and possibly join their team. This position is contract with potential for extension/conversion into a permanent role.
Job Responsibility:
Review consumer disputes and formal complaints each day, assess supporting documentation, and determine appropriate next steps based on regulatory expectations
Examine rental agreements and other contract records to identify key terms, potential violations, and facts relevant to each case
Prepare accurate written responses, summaries, and case timelines for consumers, regulators, and internal stakeholders in accordance with legal requirements
Manage multiple deadlines at once by tracking case activity, prioritizing time-sensitive matters, and ensuring timely completion of deliverables
Address attorney general complaints and similar escalated issues with well-supported documentation and careful attention to compliance obligations
Apply working knowledge of consumer protection regulations, including FCRA and FDCPA, when evaluating disputes and drafting correspondence.
Requirements:
Experience in compliance, dispute resolution, complaint handling, or a related regulatory support function
Familiarity with consumer protection laws such as FCRA and FDCPA
Background in property management or property-related debt matters is preferred.
Nice to have:
Background in property management or property-related debt matters is preferred.