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Compliance sits at the heart of our product offering. Our customers trust us with highly sensitive data including cardholder data, credentials, and personal information and rely on us to meet the highest security and compliance standards. We are looking for a Legal & Compliance Officer to take full ownership of PCI DSS compliance and continue developing our compliance and risk function. You will inherit well-established foundations (policies, processes, and certification workflows) and will be responsible for scaling and enhancing them as the business grows. This role reports directly to the CEO.
Job Responsibility:
Own and manage the PCI DSS compliance program end-to-end
Maintain current certifications and prepare for future assessments
Manage relationships with QSAs and external auditors
Coordinate evidence gathering and remediation across engineering and operations teams
Stay up to date with PCI DSS updates (including v4.x) and translate requirements into actionable changes
Maintain compliance documentation including policies, procedures, and evidence repositories
Support customers with compliance queries, SAQs, and due diligence processes
Maintain and improve information security policies and risk register
Support additional certifications such as SOC 2 and ISO 27001 as the company scales
Partner with engineering teams to embed compliance into system design and development
Review and negotiate customer contracts, DPAs, and vendor agreements
Provide guidance on data protection regulations including GDPR and international frameworks
Support regulatory analysis as the company expands into new markets
Requirements:
Deep PCI expertise: Extensive experience with PCI DSS, including multiple assessment cycles
Background as a QSA, ISA, or leading compliance at a PCI Level 1 service provider is highly desirable
Technical fluency: Comfortable discussing encryption, tokenization, key management, and network architecture with engineering teams
Ownership mindset: Able to maintain and improve existing frameworks while building new processes as needed
Strong communicator: Capable of translating between technical teams, auditors, and senior leadership
Pragmatic approach: Focused on real security outcomes, balancing compliance requirements with business efficiency
QSA certification (preferred), or ISA certification / equivalent experience
3+ years leading PCI DSS compliance in a relevant environment
Experience with SOC 2, ISO 27001, and/or GDPR
Legal qualification (e.g. solicitor, barrister, or equivalent) is a plus
Experience in a startup or high-growth company preferred
Nice to have:
Legal qualification (e.g. solicitor, barrister, or equivalent)
Experience in a startup or high-growth company
What we offer:
Compliance is a core part of the product, with direct impact on business growth
Strong existing foundations with significant scope to shape and scale the function
Small, high-trust team with high ownership
Opportunity to work closely with highly technical engineering teams building critical infrastructure
Hybrid working model (London-based): in-office Tuesday–Thursday, with Mondays and Fridays encouraged