This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We're looking for a Compliance Senior Manager to join our growing North America Regulatory Oversight Compliance team. In this role, you'll be a key partner in managing compliance related issues and risks throughout the issue management lifecycle. You'll work closely with cross-functional teams and lead our efforts in enhancing our issue management framework, helping ensure Wise remains compliant as we scale. You'll also help to track and trend issues, create and communicate metrics to counterparts and Senior management. You will collaborate with product teams, operations, and leadership teams, and help embed compliance into everything we do. If you're passionate about systems that make compliance smart, scalable, and transparent—and you're excited to work at the intersection of tech and financial services regulation—we'd love to hear from you.
Job Responsibility
Ownership of the Issue Management Process: Track and trend all issues from issue identification, to issue closure/validation and remediation
Metrics and Reporting: Create metrics and reporting regarding issues in order to track timely completion rates and communicate issues with Senior Management
Develop an Issue Management procedure specific to NorthAm: create a procedure to outline all steps needed to create an issue, track an issue, close an issue, validate and remediate an issue
Conduct Root Cause Analysis: Support Compliance in conducting root cause analysis to determine why specific issues arise
Requirements
7+ years of experience in Risk, Compliance (2LoD), or Internal Audit within the fintech or banking sectors
Knowledge of application state and Federal regulations, including but not limited to Regulation E, UDAAP, UCC 4A
Expertise in Issue Management lifecycles, including Root Cause Analysis, Corrective Action Plans , and validation testing
Proficiency using Jira and Audit board for tracking regulatory findings and workflow automation
Strong data visualization skills (e.g., Looker or excel) with the ability to design executive-level dashboards and define Key Risk Indicators (KRIs)
Direct experience working with internal cross-functional stakeholders including product, operation, finance, legal, and people teams
Communicating effectively with external stakeholders including auditors and regulators
Very detail oriented
Strong research and analytical skills
Excellent written and verbal communication
Highly organized and proactive
Experience (or interest) in working at a fast-paced internet, technology, or financial services companies in risk or compliance
Willing to travel, as Wise offices are located across different countries
and
Legally authorized to work in the U.S.
Nice to have
CAMS, CRCM or other relevant compliance certification
Experience using Confluence, Jira, or GRC tools for policy management
Exposure to Canadian regulatory requirements (RPAA, FINTRAC)
Experience working in a product-led or tech-first company
Paralegal certificate or equivalent experience in a legal support function