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We are seeking a Regulatory Compliance Program Manager to own regulatory compliance for consumer and commercial hardware devices. The role is to be based in Haiphong, Vietnam. Operating with independent judgment, you will apply your expertise in global environmental regulations and knowledge of Microsoft consumer hardware products to keep our products market-ready across global jurisdictions. You will develop a compliance strategy for your assigned portfolio and process independently, anticipate emerging regulatory areas based on the risk environment, and have the ability to advocate with trade associations or regulators. You will translate complex compliance standards into actionable guidance for engineering and operations partners and develop and report the compliance metrics that leadership relies on.
Job Responsibility
Monitor environmental regulations across target markets
identify trends, risks, and priorities
Identify and escalate non-conformance
Develop a compliance strategy and process for hardware programs independently, from new-product introduction through sustaining and end-of-life
Use your own judgment and risk analysis skills to anticipate new areas of regulatory focus driven by the evolving risk environment and product ecosystem
Run compliance tools and trackers independently and provide feedback on enhancements that improve program scalability
Educate engineering and operations teams on compliance requirements
Translate compliance standards and processes into a relatable form for technical and non-technical audiences across multiple teams
Develop and report compliance metrics and audit issues for both internal and external reporting
Consult on remediation for reports and partner with adjacent teams to drive issues to resolution
Requirements
Bachelor's degree in Electrical Engineering, Mechanical Engineering, Chemical Engineering, Environmental Engineering, or a related technical field, AND 3+ years of experience in hardware regulatory compliance, certification, or a closely related field — or equivalent experience
Knowledge of environmental and materials regulations such as RoHS, REACH, WEEE, ESPR, PPWR and the relevant regulations across global jurisdictions
Experience with market-access marking and declarations, including CE, packaging recycling mark, and Supplier's Declaration of Conformity (SDoC)
Demonstrated ability to develop compliance programs, define and test controls, and conduct internal and external audits independently
Strong analytical skills, sound judgment, and decision-making in a fast-paced environment
excellent oral and written communication
and proficiency in program management, quality assurance, problem solving, and systems thinking
Professional proficiency in English
Nice to have
Experience applying broader regulatory compliance frameworks across multiple international jurisdictions
Direct collaboration experience with regulators, notified bodies, or accredited test laboratories
Exposure to responsible sourcing programs, including conflict minerals / 3TG
Basic financial analysis skills to evaluate compliance trade-offs and resource allocation
Ability to assess and articulate product compliance risk for hardware across global markets, including likelihood/severity evaluation, business impact (market access, launch timing, enforcement, recall, and reputation)