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Compliance Officer

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Demant

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Location:
Malaysia , Kuala Lumpur

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Category:
Legal

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

This role supports best practice and regulatory requirements by monitoring compliance with clinical documentation standards. You will identify and escalate risks, support continuous improvement initiatives, and maintain the integrity of document control processes and the document library.

Job Responsibility:

  • Conduct regular clinical documentation audits in line with agreed templates and schedules
  • Record audit findings, raise corrective actions, track completion, and follow up on overdue items
  • Communicate audit outcomes clearly to clinicians and operations leaders, including escalation of moderate and high-risk issues
  • Identify trends and recurring non-compliance, contributing to continuous improvement initiatives and targeted education
  • Liaise with Clinical Quality for compliance advice and support internal audit activities
  • Provide administrative and coordination support for Clinical Quality initiatives
  • Maintain document control, including managing the controlled document library and version control, ensuring document accuracy, approvals, review dates, and archiving, coordinating periodic document reviews and supporting document control audits
  • Provide RiskMan system administration and support, including user and site maintenance, licensing coordination with IT, managing the RiskMan inbox and service tickets

Requirements:

  • Bachelor's degree or equivalent
  • High attention to detail and strong record-keeping capability
  • Confident using audit tools, checklists, and dashboards
  • Strong problem-solving, communication, and teamwork skills
  • Able to prioritise workload and meet tight deadlines
  • Professional personal presentation
  • Experience conducting audits or documentation reviews and managing corrective actions
  • Exposure to working with clinical, operational, and support stakeholders
  • Proficient in Microsoft Word, Excel, Outlook, and Microsoft Teams
What we offer:
  • Grow your career in a global company
  • Work with advanced technology in an exciting industry
  • Enjoy flexible work and a good work-life balance
  • Be part of a supportive and collaborative team
  • Honest communication and a positive work environment
  • Take on a meaningful, independent role
  • Access training and development opportunities
  • Travel internationally for work
  • Benefit from a hybrid workplace
  • Enjoy great benefits for your well-being
  • Join a fast-growing company improving hearing care worldwide

Additional Information:

Job Posted:
May 04, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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