CrawlJobs Logo

Compliance Monitoring & Testing Manager

vodafone.com Logo

Vodafone

Location Icon

Location:
United Kingdom , Newbury ▼

Category Icon
Category:
Finance

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

You’ll step into a once-in-a-career moment. As Vodafone and Three come together to create the UK’s biggest mobile network, you’ll help shape not just a new organisation, but a culture and legacy built on trust, innovation, and great customer outcomes. Sitting in the second line of defence, you’ll play a vital role in strengthening our compliance framework and giving senior leaders the confidence to make informed decisions as we build something truly special.

Job Responsibility:

  • Design and deliver smart, risk-based compliance monitoring and testing across key regulatory areas, aligned to the Annual Compliance Monitoring Plan
  • Independently assess whether our controls, processes, and customer journeys are delivering good customer outcomes—consistently and fairly
  • Dive deep into data, customer interactions, records, and operational practices to spot trends, risks, and opportunities for improvement
  • Use data analytics, AI, and emerging technologies to enhance how we monitor compliance and increase efficiency
  • Produce clear, high quality monitoring reports that balance risk, insight, and good practice, backed by robust evidence
  • Translate complex regulatory findings into practical, proportionate recommendations that genuinely strengthen our control environment
  • Confidently brief senior leaders, escalating issues where needed and supporting effective remediation
  • Build strong, trusted relationships across the business, influencing change and encouraging accountability

Requirements:

  • Demonstrable experience in compliance monitoring or second line assurance within telecommunications, financial services, or a similarly regulated environment
  • Strong understanding of UK regulatory frameworks, which may include areas such as consumer credit, insurance, financial crime, data protection, and telecoms regulation
  • Confident working with compliance governance, risk management, and control frameworks
  • Enjoy analysing information, joining the dots, and clearly explaining what it all means—both in writing and in conversation
  • Comfortable using data, technology, and AI enabled tools to enhance insight and decision making
  • Capabilities as a proactive problem solver, who anticipates challenges and acts early, rather than waiting for issues to escalate
What we offer:
  • Great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work
  • Discounts, vouchers, a pension plan and loads more
  • Amazing learning tools and top-notch parental leave policies

Additional Information:

Job Posted:
March 24, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Icon
Vodafone - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Compliance Monitoring & Testing Manager

Quality Assurance, Monitoring & Testing Sr. Group Manager

Individuals in Quality Assurance, Monitoring & Testing are responsible for the a...
Location
Location
Costa Rica , Heredia
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 15+ years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry
  • Ability to identify, measure, and manage key risks and controls
  • Demonstrate sound business judgment
  • Ability to see the big pictures with high attention to critical details
  • Develop and implement strategy and process improvement initiatives
  • In depth understanding of Citi’s businesses and functions and their risk profiles
  • Developing new ideas and improving current processes to proactively mitigate risks
  • Requires an ability to provide challenge and make recommendation for risk and controls remediation
  • Excellent knowledge in the development and execution for controls
  • Proven experience in control related functions in the financial industry
Job Responsibility
Job Responsibility
  • Manages large, potentially diverse teams of managers and/or senior professionals by providing leadership and direction through managers
  • Manage an innovative environment of diverse teams to encourage the development and implementation of robust control programs and strategies
  • Make critical decisions that are guided by functional objectives
  • Oversee the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy and Control Inventory
  • Drive assessment of activities and processes as per required Policies, Standards and Procedures to strengthen risk management quality
  • Oversee routine testing of internal activities and processes to ensure adherence to established quality standards and identify areas of risk or non-compliance
  • Integrate stakeholder/client feedback and respond to any quality assurance complaints or issues in a timely and efficient manner
  • Oversee quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process
  • Lead the Controls Testing Utility by assessing control design, designing control testing tools, developing control testing procedures, ensuring control testing transitions, dispositioning exceptions, and developing insights to address the root causes
  • Identify emerging operational risks in the context of the current economic, regulatory, and business environment and proposes measures the business could take to mitigate those risks
  • Fulltime
Read More
Arrow Right

Quality assurance monitoring and testing senior manager

Quality Assurance Monitoring and Testing Senior Manager role at Citi involves ma...
Location
Location
India , Pune; Chennai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 6-10 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry
  • Ability to identify, measure, and manage key risks and controls
  • Strong knowledge in the development and execution for controls
  • Proven experience in control related functions in the financial industry
  • Proven experience in implementing sustainable solutions and improving processes
  • Understanding of compliance laws, rules, regulations, and best practices
  • Understanding of Citi’s Policies, Standards, and Procedures
  • Strong analytical skills to evaluate complex risk and control activities and processes
  • Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level
  • Strong problem-solving and decision-making skills
Job Responsibility
Job Responsibility
  • Accountable for managing and overseeing a team of employees
  • Manages, plans and conducts a broad range of deliverables for projects
  • Manages and executes strategic design and process improvement projects across the enterprise
  • Lead cross-functional projects, ensuring alignment between solutions and business objectives through effective communication
  • Support for the assessment of activities and processes as per required Policies, Standards and Procedures to strengthen risk management quality
  • Conduct routine testing of internal activities and processes to ensure adherence to established quality standards and identify areas of risk or non-compliance
  • Help review stakeholder/client feedback and respond to any quality assurance complaints or issues in a timely and efficient manner
  • Support quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process
  • Help develop and execute Monitoring and Testing for controls, including control design assessment and design of operational effectiveness for monitoring & testing tools, monitoring/testing design assessment, and execution of monitoring/testing tool
  • Support reporting on quality control outcomes and control effectiveness to top management and relevant stakeholders
What we offer
What we offer
  • Support for well-being, growth and work-life balance
  • Fulltime
Read More
Arrow Right

Quality Assurance, Monitoring and Testing Manager

Individuals in Quality Assurance, Monitoring & Testing are responsible for the a...
Location
Location
India , Pune; Chennai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8 + years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry
  • Ability to identify, measure, and manage key risks and controls
  • Project management and governance experience with demonstrated ability to achieve and exceed critical milestones
  • Ability to foster working relationships with other leaders across multiple lines of business
  • Management responsibility of a team
  • Strong knowledge in the development and execution for controls
  • Proven experience in control related functions in the financial industry
  • Proven experience in implementing sustainable solutions and improving processes
  • Understanding of compliance laws, rules, regulations, and best practices
  • Understanding of Citi’s Policies, Standards, and Procedures
Job Responsibility
Job Responsibility
  • Accountable for managing and overseeing a small team of employees
  • Ensure delivery of results and contribute to the formulation of procedures
  • Help support for the assessment of activities and processes as per required Policies, Standards and Procedures to strengthen risk management quality
  • Help conduct routine testing of internal activities and processes to ensure adherence to established quality standards and identify areas of risk or non-compliance
  • Assist to review stakeholder/client feedback and respond to any quality assurance complaints or issues in a timely and efficient manner
  • Support quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process
  • Help develop and execute Monitoring and Testing for controls, including control design assessment and design of operational effectiveness for monitoring & testing tools, monitoring/testing design assessment, and execution of monitoring/testing tool
  • Support reporting on quality control outcomes and control effectiveness to top management and relevant stakeholders
  • Have a good understanding of the Citi Risk & control framework and the underlying fundamentals on Risk Management
  • Help teams involved in the end-to-end monitoring of the controls as defined in Risk Management policy
  • Fulltime
Read More
Arrow Right

Quality Assurance, Monitoring & Testing Analyst

Individuals in Quality Assurance, Monitoring & Testing are responsible for the a...
Location
Location
India , Pune
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 0-2 years of relevant experience
  • Self-motivated and detail oriented
  • Good understanding of how the team interacts with others in accomplishing the objectives of the area
  • Good knowledge in the development and execution for controls
  • Experience in control related functions in the financial industry
  • Understanding of compliance laws, rules, regulations, and best practices
  • Understanding of Citi’s Policies, Standards, and Procedures
  • Good analytical skills to evaluate complex risk and control activities and processes
  • Good verbal and written communication skills
  • Ability to manage multiple tasks and priorities
Job Responsibility
Job Responsibility
  • Good understanding of the Citi Risk & control framework and the underlying fundamentals on Risk Management
  • Assist in performing the QA, monitoring and testing reviews
  • Help teams involved in the end-to-end monitoring of the controls as defined in Risk Management policy
  • Involve in Control & Monitoring Design Assessment (CMDA) meetings and provide help in drafting the procedures
  • Help to identify any monitoring breaks and suggest enhancements
  • Assisting in the creation and maintenance of reports for control tracking and analysis
  • Help to identify risks across the business and organize cross functional solutions
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards
  • Fulltime
Read More
Arrow Right

AVP - Compliance Monitoring

Citi’s Global Legal Affairs and Compliance(GLAC) empowers and protects Citi by p...
Location
Location
India , Gurgaon
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years of experience
  • Knowledge of Compliance laws, rules, regulations, risks and typologies
  • Experience with auditing principles including audit planning, risk assessments, development of risks and controls matrices, processes and controls design assessments, controls operating effectiveness testing, transactional testing, and reporting activities
  • Experience in planning, executing, and reporting on compliance testing reviews and regulatory issue validation activities
  • Extensive global compliance and audit related experience, and strong knowledge of business processes
  • Exhibit project management, interpersonal, sound decision making, and intuitive thinking skills
  • Understanding of rules, laws, and regulations, and specific regulatory requirements
  • Strong interpersonal skills for building strong relationships with stakeholders and engaging teams
  • Effectiveness in working within a large scale and complex matrix organization is essential
  • Excellent oral communication and writing skills in interacting with non-executives and executive management and across a number of business lines and control functions
Job Responsibility
Job Responsibility
  • Developing, implementing, and executing compliance testing, continuous testing, and reporting programs within an assigned region in accordance with the Compliance Testing (CT) Plan
  • Participating in the planning, executing, and reporting of compliance testing reviews and compliance and regulatory issue validation activities for a component of a product line, function, or legal entity within an assigned region in accordance with CT Plan
  • Documenting findings and report to the Compliance Testing management team
  • Assisting with development of Compliance Testing Risk Assessments, Monitoring Monthly, and Quarterly Summaries and development and enhancement of the Compliance Testing and Internal Audit Methodologies and Standards for auditing, testing, monitoring, and reporting
  • Utilizing innovative compliance testing solutions including Data Analytics to increase value and reduce costs of compliance-related activities
  • Developing effective relationships within CT function and with other stakeholders including business and technology process owners, and Internal Audit function
  • Promoting knowledge sharing and promulgation of best practices across ICRM and the business
  • Monitoring the risk environment and assesses the emerging risks through the Business Monitoring process
  • Informing CT management of significant compliance matters that require their attention or action
  • Additional duties as assigned
What we offer
What we offer
  • We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world
  • We empower our employees to manage their financial well-being and help them plan for the future
  • We have a variety of programs that help employees balance their work and life, including generous paid time off packages
  • Fulltime
Read More
Arrow Right

Quality Assurance, Monitoring & Testing Intermediate Analyst

At Citi, we connect millions of people across hundreds of cities and countries t...
Location
Location
Philippines , City of Taguig
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 2-5 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry
  • Ability to identify, measure, and manage key risks and controls
  • Good knowledge in the development and execution for controls
  • Experience in control related functions in the financial industry
  • Experience in implementing sustainable solutions and improving processes
  • Understanding of compliance laws, rules, regulations, and best practices
  • Understanding of Citi’s Policies, Standards, and Procedures
  • Good analytical skills to evaluate complex risk and control activities and processes
  • Excellent verbal and written communication skills, with a demonstrated ability to engage at the senior management level
  • Problem-solving and decision-making skills
Job Responsibility
Job Responsibility
  • Have a good understanding of the Citi Risk & control framework and the underlying fundamentals on Risk Management
  • Support in performing the monitoring review that augment the principles defined per ARCM (Activity, Risk, Control & Monitoring)
  • Support in the end-to-end monitoring of the controls as defined in Risk Management policy
  • Participate in strategic initiatives for control performance enhancement, etc.
  • Involve in Control & Monitoring Design Assessment (CMDA) meetings and provide help in drafting the procedures
  • Participate in leadership meetings to analyze documentation and processes to ensure risks and control points are properly addressed
  • Help to identify any monitoring breaks and suggest enhancements
  • Assisting in the creation and maintenance of reports for control tracking and analysis
  • Help to identify risks across the business and organize cross-functional solutions
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards
What we offer
What we offer
  • Programs and services for physical and mental well-being including access to telehealth options, health advocates, confidential counseling
  • Paid Parental Leave Policy
  • Resources to manage financial well-being and help plan for the future
  • Access to array of learning and development resources
  • Generous paid time off packages
  • Tools to volunteer in communities
  • Fulltime
Read More
Arrow Right

Quality Assurance Monitoring and Testing Analyst

Individuals in Quality Assurance, Monitoring & Testing are responsible for the a...
Location
Location
India , Pune; Chennai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 7 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry.
  • Ability to identify, measure, and manage key risks and controls.
  • Good knowledge in the development and execution for controls.
  • Experience in control related functions in the financial industry.
  • Experience in implementing sustainable solutions and improving processes.
  • Understanding of compliance laws, rules, regulations, and best practices.
  • Understanding of Citi’s Policies, Standards, and Procedures.
  • Good analytical skills to evaluate complex risk and control activities and processes.
  • Excellent verbal and written communication skills, with a demonstrated ability to engage at the senior management level.
  • Problem-solving and decision-making skills.
Job Responsibility
Job Responsibility
  • Good understanding of the Citi Risk & control framework and the underlying fundamentals on Risk Management.
  • Support in performing the monitoring review that augment the principles defined per ARCM (Activity, Risk, Control & Monitoring).
  • Support in the end-to-end monitoring of the controls as defined in Risk Management policy.
  • Participate in strategic initiatives for control performance enhancement.
  • Involve in Control & Monitoring Design Assessment (CMDA) meetings and provide help in drafting the procedures.
  • Participate in leadership meetings to analyze documentation and processes to ensure risks and control points are properly addressed.
  • Help to identify any monitoring breaks and suggest enhancements.
  • Assisting in the creation and maintenance of reports for control tracking and analysis.
  • Help to identify risks across the business and organize cross-functional solutions.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards.
  • Fulltime
Read More
Arrow Right

Compliance Monitoring, Global Markets Senior Analyst (AVP)

Join Citi’s Independent Compliance Risk Management (ICRM) team as a Senior Compl...
Location
Location
Poland , Warsaw
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5-8 years of experience in compliance, risk, audit, or related fields
  • Knowledge of Global Markets products (preferably Rates and Markets Treasury)
  • Strong understanding of compliance laws, regulations, and risks
  • Experience in audit planning, risk assessments, controls testing, and reporting
  • Ability to manage compliance testing and regulatory issue validation
  • Excellent project management, interpersonal, and decision-making skills
  • Effective in a large, complex, matrix organization with global collaboration
  • Strong written and verbal communication skills
  • Proficient in MS Office (Excel, Word, PowerPoint)
  • Experience with data tools such as Tableau or SQL would be an advantage
Job Responsibility
Job Responsibility
  • Execute compliance monitoring, assurance, and reporting programs for assigned regions
  • Plan, conduct, and report on compliance testing and issue validation activities
  • Perform compliance controls and transactional testing, escalating findings as needed
  • Utilize data analytics to enhance compliance monitoring and address emerging risks
  • Build strong relationships with stakeholders across business and technology teams
  • Share knowledge and best practices across ICRM and the business
  • Escalate significant compliance matters to management
  • Ensure risk assessment and transparency in business decisions, safeguarding Citi’s reputation
What we offer
What we offer
  • Private Medical Care Program
  • Life Insurance Program
  • Pension Plan contribution (PPE Program)
  • Employee Assistance Program
  • Paid Parental Leave Program (maternity and paternity leave)
  • Sport Card
  • Holidays Allowance
  • Sport and team recreation activities
  • Special offers and discounts for employees
  • Access to an array of learning and development resources
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy