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NYAS (National Youth Advocacy Service) exists to ensure children, young people, and vulnerable adults have a voice. Every day, our work changes lives. We are now seeking a full time (35 hours a week) Compliance Manager to play a critical role in safeguarding the organisation, supporting ethical decision making, and enabling us to deliver the highest standards of service. This is a senior and influential position – ideal for someone who combines meticulous attention to detail with a deep passion for governance, integrity, and doing what’s right. If you want your work to have genuine social impact, this is the role for you.
Job Responsibility:
Develop and maintain organisational compliance frameworks, policies, and controls
Provide clear, accessible guidance to staff at all levels, building awareness and capability across the charity
Oversee compliance monitoring, reporting, and follow-up, ensuring transparency and timely action
Lead key areas including data protection, data breach response, DPIAs, SARs, and staff privacy training
Support business continuity, operational resilience, and assurance standards (ISO 9001, ISO 27001, PCI DSS)
Oversee corporate insurance processes and maintain strong relationships with insurers
Lead effective complaints governance, ensuring issues are managed fairly, consistently, and in line with regulation
Mentor and support colleagues, encouraging a culture of learning and continuous improvement
Requirements:
Strong experience in compliance, governance, and/or data protection roles
A solid understanding of UK GDPR and data protection requirements
Exceptional attention to detail and the ability to interpret complex legislation clearly
Skilled investigatory, analytical, and problem-solving capabilities
Ability to work confidently with senior leaders and influence cultural change
Passion for the mission of NYAS – advocating for children’s rights and strengthening organisational integrity
Nice to have:
Experience with standards such as ISO 9001 / ISO 27001
What we offer:
Purpose with impact: Your work directly strengthens protections and outcomes for children and young people
Flexible & hybrid working: Work from home, the Birkenhead office, or a blend that suits you
Supportive culture: Collaborate with colleagues who share your commitment to fairness, transparency, and safeguarding
Development: We invest in our people with training, support, and opportunities to grow