Compliance Manager Job at Kroo Bank (London)

Compliance Manager

Kroo Bank

Location:
United Kingdom , London

Category:
Banking

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

This Compliance Manager role is a fixed term contract position. The contract term is 12 months. The approximate start date is April 2026, subject to onboarding and notice periods. This is a fixed term contract and is not a permanent position. The Compliance Manager will play a pivotal role in supporting the Compliance function for our rapidly growing, regulated organisation. This position ensures adherence to regulatory requirements, supports policy development, and fosters a customer-centric culture. The Compliance Manager will also be instrumental in enhancing the new compliance frameworks and procedures.

Job Responsibility:

Regulatory Analysis and Implementation: Collaborate with the Head of Compliance to analyse and interpret relevant regulations. Work closely with various teams to implement regulatory requirements efficiently. Stay up-to-date with changes in regulatory environments and ensure compliance strategies are current
Complaints, TCF, and Vulnerable Customers Framework: Support the business with advice to ensure frameworks are effectively addressing customer needs and regulatory requirements
Product Team Collaboration: Partner with the product team to integrate compliance requirements into the development of banking and lending products and services. Ensure that new products and features comply with relevant regulations and industry best practices. Provide guidance and support to the product team on compliance-related matters
Customer-Centric Culture: Promote a customer-centric approach within the compliance function and across the organisation. Ensure that compliance initiatives align with the goal of delivering excellent customer service. Foster a culture of transparency, integrity, and accountability
Policy Development and Improvement: Support the Chief Risk Officer (CRO) and the Head of Compliance in updating and improving existing policies and procedures. Lead the development of new compliance policies and procedures in response to regulatory changes or organisational needs. Ensure all policies and procedures are documented, communicated, and enforced consistently
Additional Responsibilities: Perform other duties as assigned to meet business needs and support the overall compliance function. Participate in compliance training and development initiatives for staff. Represent the compliance function in internal and external meetings as required

Requirements:

Extensive experience across various facets of the Compliance function, including conduct risk, consumer credit regulations, payments, complaints handling (with expertise in dealing with the Financial Ombudsman Service), Treating Customers Fairly, conflicts of interest, financial promotions, anti-bribery and corruption, data protection, and other related areas
Regulatory compliance experience in the banking sector
Knowledge of the SMCR
A positive attitude and a strong willingness to learn
Degree qualified in a relevant subject

What we offer:

25 days annual leave
8 bank holidays
1 Kroo bank holiday (June 24th)
1 day off during the week of your birthday
3 personal days
Employer-sponsored volunteer program (up to 4 hours per month)
Mental health support via Spill
Workplace pension with a 5% employee contribution and a 3% employer top-up
Top-of-the-line equipment including a MacBook laptop
Support for home office setup
Access to modern office in Central London including a full gym
Cycle to Work scheme
Electric Car scheme
Enhanced parental leave policy
Full healthcare for you and your nuclear family via Vitality

Additional Information:

Job Posted:
February 03, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

Kroo Bank - All Job Offers

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