CrawlJobs Logo
Citizens Bank Logo Citizens Bank · Finance

Compliance Manager - Trust and Fiduciary

United States, Johnston, Rhode Island 97000.00 - 122000.00 USD / Year · Job Posted April 11, 2026
Apply Position
Job Link Share

Job Description

In this role at Citizens, you’re made ready for a fulfilling career with exciting new challenges and opportunities to stretch yourself. As the Compliance Manager, you will work to mitigate risk and assure that Citizens' businesses are in compliance with all applicable laws, regulations, and policies. You will be a leader in the strategy, design, implementation, and enhancement of internal controls to mitigate risk daily. You will be the primary point of contact for solutions on compliance issues and will escalate where appropriate. You will work with other Compliance Officers to determine business needs, strategize, and develop standards and procedures to assure businesses are in compliance. This role will review resources that relate to current and proposed laws and regulations that impact the bank's compliance requirements and implement any changes in a timely manner. Most importantly, you’ll feel valued for who you are and supported to achieve what’s important to you, personally and professionally!

Job Responsibility

  • Develop and implement strategies that are necessary to minimize the risk of noncompliance and support team in assistance with implementation through effective communication and project management
  • Monitor bank activities to ensure adherence with firms' policies, regulatory requirements (including Regulation 9, the Investment Management Handbook and industry best practices
  • Assure that issues that arise through compliance monitoring are promptly addressed and reviewed
  • inform all necessary parties of issues and implement solutions based on recommendations
  • Anticipate any issues that may arise in the future and prepare appropriate deliverables
  • Conduct proper documentation of all compliance issues
  • Establish expertise on the regulatory environment and remain up to date on practices aligning with compliance. Support team through implementation of new laws and regulations
  • Establish relationships with the businesses on the basis of trust to support decisions and regulatory changes. Be a reliable point of reference for businesses involved in compliance program
  • Provide advice and challenge to the Trust and Fiduciary business on new initiatives to ensure compliance with regulatory requirements
  • Attend Trust Committees as appropriate to keep abreast of new products and services as well as issues that the business is managing
  • Partner with management to lead and run ad hoc projects and initiatives and provide support where needed

Requirements

  • Knowledge of banking regulations as it pertains to Trust and Fiduciary regulations
  • Strong verbal and communication skills
  • Strong organizational and teamwork skills
  • Self-starter who will take initiative, learn quickly and work both independently and collaboratively
  • Results oriented and quickly turn around high-quality work in a fast-paced environment
  • Bachelor’s degree or relevant work experience required

Nice to have

CRCM, Audit or Assurance Certifications

What we offer

  • competitive pay
  • comprehensive medical, dental and vision coverage
  • retirement benefits
  • maternity/paternity leave
  • flexible work arrangements
  • education reimbursement
  • wellness programs
  • paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States
  • opportunity to earn an annual discretionary bonus
Citizens Bank - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Compliance Manager - Trust and Fiduciary

8 matching positions

New

Director, First Line Risk – Trust & Fiduciary Services

Citizens currently has an opening for the Director of Trust & Fiduciary Services...
Location
Location
United States , Johnston; Westwood; Boston
Salary
Salary:
168000.00 - 208000.00 USD / Year
citizensbank.com Logo
Citizens Bank
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of experience in Risk Management, Retirement/ERISA Services, Institutional Trust, Wealth Management, Compliance, Audit, or a related discipline
  • Deep understanding of ERISA and institutional fiduciary requirements, including Regulation 9, fiduciary duty, prohibited transactions, conflicts of interest, plan governance, and investment oversight
  • Prior experience implementing or managing First Line of Defense risk programs within retirement, trust, or institutional investment environments
  • Strong working knowledge of regulatory and legislative guidance applicable to institutional fiduciary and retirement businesses
  • Experience developing and using risk metrics, dashboards, and reporting to drive data-informed risk management decisions
  • Demonstrated ability to influence through data, logic, and constructive challenge, including partnering effectively with senior business leaders
  • Extensive experience managing complex initiatives, including planning, execution, issue remediation, and reporting
  • Proven relationship management skills with a strong track record of building trust and credibility across business and risk functions
  • Strong leadership capabilities, including the ability to lead through influence and operate effectively in a fast-paced, highly regulated environment
  • Excellent written and verbal communication skills, including executive-level presentations and regulatory interactions
Job Responsibility
Job Responsibility
  • Lead the First Line Risk framework Institutional Fiduciary Services and Trust, including alignment to enterprise risk appetite, fiduciary risk identification, and key risk monitoring programs
  • Maintain effective oversight and drive continuous improvement of risk monitoring, analytics, and reporting across retirement and institutional fiduciary functions
  • Act as a cross-functional fiduciary risk subject matter expert, ensuring products, services, data solutions, and business processes are designed and executed in alignment with fiduciary standards and regulatory requirements
  • Partner with business leadership to drive meaningful, end-to-end risk and compliance conversations, including fiduciary duty, conflicts of interest, prohibited transactions, plan oversight, investment monitoring, and operational resilience
  • Collaborate with data, technology, operations, and investment teams to ensure risk intelligence and monitoring capabilities support proactive identification and remediation of fiduciary risk
  • Serve as liaison with Independent Risk, Compliance, Legal, and Audit to ensure consistent, collaborative interaction, clear communication of risk issues, and sustainable execution of remediation activities
  • Oversee risk assessments, control evaluations, issues management, and action plans related to Retirement/ERISA and Institutional Fiduciary Services
  • Promote a strong culture of risk and fiduciary accountability by supporting key monitoring metrics, governance routines, training, and education on fiduciary risk policies and practices
  • Provide leadership, expertise, and guidance to business and risk partners in the design, implementation, and governance of controls, policies, and procedures
  • Support regulatory exams and inquiries (e.g., DOL, OCC) and work closely with Compliance to minimize regulatory and fiduciary risk exposure
What we offer
What we offer
  • competitive pay
  • comprehensive medical, dental and vision coverage
  • retirement benefits
  • maternity/paternity leave
  • flexible work arrangements
  • education reimbursement
  • wellness programs
  • annual discretionary bonus
  • Fulltime
Read More
Arrow Right

Staff / Senior Auditor Trust / Fiduciary

We are seeking an experienced Staff or Senior Auditor I with strong banking, tru...
Location
Location
United States , Abilene
Salary
Salary:
Not provided
mmcgrp.com Logo
MMC Group LP
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Accounting, Finance, or related field required
  • Equivalent financial institution experience may be considered in lieu of degree
  • Minimum of 3 years of experience in internal audit, external audit, risk management, or related financial services role required
  • Experience within a regulated financial institution and/or Big Four public accounting firm required
  • Prior audit experience supporting: Banking Operations, Credit and Lending, Banking Products, Finance, Trust and Fiduciary Services, Asset Management
  • Strong understanding of financial institution regulatory environments and compliance requirements
  • Experience evaluating internal controls and identifying operational and regulatory risk exposures
Job Responsibility
Job Responsibility
  • Execute internal audits across finance, credit, banking operations, banking products, human resources, and trust and asset management functions
  • Evaluate the effectiveness of the internal audit program to ensure compliance with regulatory and industry standards
  • Assist in the planning and execution of the Internal Audit Program in alignment with internal controls, financial industry standards, and federal and state regulations
  • Assess risks and internal control environments to determine adequacy and operational effectiveness
  • Perform testing of internal controls to identify regulatory violations, policy deviations, and operational risks
  • Support audits related to trust and fiduciary services, ensuring compliance with trust administration and asset management standards
  • Serve as liaison between the bank and external auditors, regulators, and third-party reviewers
  • Coordinate audit schedules, information gathering, and regulatory examination preparation
  • Review the quality and completeness of outsourced and co-sourced audit engagements, including workpaper assessments
  • Prepare clear, concise, and timely audit reports including findings, audit opinions, and recommendations
What we offer
What we offer
  • Medical, dental, and vision coverage
  • Life and disability insurance
  • Additional voluntary benefits
  • Fulltime
Read More
Arrow Right

Investment Management Counsel

We are seeking a mid-level Investment Management Counsel to support clients in t...
Location
Location
United States
Salary
Salary:
158000.00 USD / Year
axiomlaw.com Logo
Axiom Law
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • JD or equivalent with active bar membership in good standing
  • 5–15 years of post-qualification experience in investment management, financial services, or regulatory law
  • Strong knowledge of broker-dealer regulations, OCC compliance, and institutional investment frameworks
  • Demonstrated experience with investment agreements, indemnification clauses, and fiduciary duties
  • Ability to operate independently and manage client relationships in dynamic, fast-paced environments
Job Responsibility
Job Responsibility
  • Draft, review, and negotiate investment management and advisory agreements, including term sheets, side letters, and indemnification provisions
  • Provide legal support on broker-dealer operations and regulatory compliance matters, including OCC, FINRA, and SEC requirements
  • Advise on ERISA matters related to investments, pension funds, and fiduciary responsibilities (non-employment)
  • Counsel clients on trust and pension fund governance, institutional asset structures, and investment allocation strategies
  • Support regulatory inquiries, audits, and compliance assessments, staying current on securities laws and fiduciary standards
  • Collaborate with investment, compliance, and legal teams to develop and refine investment product and institutional strategies
What we offer
What we offer
  • health benefits
  • 401k
  • professional development tools and resources
  • learning and development programs
  • Fulltime
Read More
Arrow Right

Senior Trust Administrator

We are looking for a Senior Trust Administrator to join a respected firm special...
Location
Location
United States , Boston
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Extensive experience in trust administration, estate settlement, and fiduciary services
  • Strong understanding of trust accounting, investments, and estate or gift tax concepts
  • Proven ability to excel in a client-facing role within wealth management or financial services
  • Exceptional attention to detail and ability to work independently as well as collaboratively
  • Familiarity with financial planning, portfolio administration, and charitable remainder trusts
  • Proficiency in managing trust accounts and handling fiduciary operations
  • Knowledge of relevant tax regulations and trust-related legal requirements
  • Excellent communication and interpersonal skills to build lasting client relationships
Job Responsibility
Job Responsibility
  • Administer and oversee trust and estate accounts, ensuring compliance with regulations and accuracy in all transactions
  • Manage account activities such as distributions, cash flow operations, and asset transfers
  • Collaborate with investment, tax, and operations teams to deliver comprehensive client solutions
  • Support investment-related processes, including reporting and executing trades
  • Maintain meticulous documentation and safeguard the integrity of client records
  • Provide insights and recommendations on fiduciary matters to clients and stakeholders
  • Ensure adherence to trust accounting principles and estate planning strategies
  • Facilitate communication with clients to address inquiries and provide updates on account status
  • Monitor changes in laws and regulations affecting fiduciary services and implement necessary updates
  • Develop and maintain strong relationships with clients to foster long-term partnerships
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • company 401(k) plan
Read More
Arrow Right
New

Trust Relationship Manager

Responsible for the general administration of trust accounts, investment managem...
Location
Location
United States , Las Vegas
Salary
Salary:
77300.00 - 103000.00 USD / Year
firstam.com Logo
First American Financial
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree or equivalent combination of education and experience
  • Minimum of 3 years of related work experience including experience with client relations, legal documents, and/or financial planning
  • CFP, CTFA or paralegal certificate preferred
  • Experience preferred: banking, financial industry, or related field
  • financial planning investments, and/or estate planning
  • Requires working knowledge in several of the following fields: financial planning tools and techniques
  • fiduciary duties and responsibilities
  • investment products and services
  • and an understanding of investment markets and portfolio management
  • Strong written and verbal communication skills
Job Responsibility
Job Responsibility
  • Represent the company in direct contact with customers, attorneys, beneficiaries, and other related parties
  • Development of external leads through solicitation of attorneys, accountants and other centers of influence including community leaders and organizations to sell investment management and fiduciary administration business
  • Knowledge of fiduciary products and serves (e.g. personal trusts, living trusts, wills, investment management, security custody, financial consulting, estate planning)
  • Understanding of California probate code, including provisions specifically related to the management of trusts
  • Periodically review trust accounting software parameters and coding
  • Obtain, direct, and update account inventory values, account assets and account relationship information
  • Initiate or approve payments or receipts to/from client accounts in accordance with terms of account governing documents
  • Monitor account activity ensuring compliance with established company policies and procedures, rules, and regulations, including completion of annual Reg 9 reviews
  • Meet regularly with clients to stay apprised of their financial needs and goals
  • Other duties as assigned
What we offer
What we offer
  • medical
  • dental
  • vision
  • 401k
  • PTO/paid sick leave
  • employee stock purchase plan
  • Fulltime
Read More
Arrow Right

Trust Officer

This Trust Officer position is a great opportunity for someone who has a couple ...
Location
Location
United States , Reno
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree from an accredited university
  • Minimum 5 years trust administration experience
  • Proficiency in Word, Adobe, Outlook, Excel and other key office communication technology
  • Self-starter who exercises good judgement, is able to prioritize, and can work independently
  • Evidence of highly developed communication skills with the ability to explain complex and technical information in verbal or written formats to a variety of audiences
  • Evidence of flexibility and ability to adapt to changing priorities and ability to multi-task
  • Demonstrated attention to detail and accuracy
  • Must be highly confidential and display strong judgment. Experience handling sensitive and/or confidential financial information and maintaining ongoing confidentiality
  • Previous experience in a trust company, family office setting or with high net worth clients
Job Responsibility
Job Responsibility
  • Assist with the day-to-day operations of the Company, including all state, local and regulatory filings
  • Act as a resource for beneficiary requests and inquiries
  • work with the affiliated family office, serve as a liaison between the beneficiaries and the Company for all matters relating to trusts or other accounts for which the Company is acting as a fiduciary
  • Collaborate with other colleagues and service providers, as needed
  • Manage the Company’s distribution request process and related documentation and record keeping
  • Assist with internal compliance and proper documentation requirements, consistent with internal fiduciary policies and procedures regarding new accounts, existing accounts, discretionary actions, investment decisions, and all other policies, procedures, and guidelines
  • Perform annual review of each account for which the Company is acting as a fiduciary to ensure compliance with governing documents, internal policies and procedures, and applicable state laws
  • Attend and assist in the preparation of committee meetings, as well as periodic individual meetings with beneficiaries
  • Coordinate responses to regulatory requests and audits from the Nevada Financial Institutions Division
  • Manage trust records and files in accordance with fiduciary standards
What we offer
What we offer
  • competitive compensation and benefits package
  • flexible work environment
  • tremendous opportunity for professional development
  • limited travel, quarterly
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
  • Fulltime
Read More
Arrow Right

Senior Tax specialist

We are looking for a highly skilled Senior Tax specialist to join a boutique wea...
Location
Location
United States , Beverly
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 10 years of experience in tax preparation, including individual and fiduciary returns
  • CPA or EA certification is preferred
  • Proficiency in tax software, such as those designed for fiduciary and individual tax preparation
  • Strong organizational skills to manage multiple client accounts and deadlines effectively
  • Excellent communication skills to interact with clients and coordinate with internal teams
  • Comprehensive knowledge of fiduciary income tax for trusts and estates
  • Familiarity with sales and use tax regulations and filings
  • Ability to work independently while contributing to a collaborative team environment
Job Responsibility
Job Responsibility
  • Prepare and review federal and state tax returns for individuals and trusts with precision and efficiency
  • Oversee the collection and organization of client data, ensuring the accuracy of workpapers and filings during tax season
  • Develop comprehensive tax projections and schedules for estimated payments
  • Provide proactive tax planning services, address client tax notices, and handle extended returns
  • Collaborate with internal teams and maintain direct communication with clients to ensure seamless service delivery
  • Utilize tax software to streamline processes and ensure compliance with regulatory standards
  • Stay informed on changes in tax laws to provide clients with the most current advice
  • Manage fiduciary income tax returns for trusts and estates with thorough attention to detail
  • Conduct reviews of sales and use tax filings to ensure accuracy and compliance
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • company 401(k) plan
Read More
Arrow Right

Legal Billing Specialist

Oversee client invoicing, assist with the collections process, update ERP system...
Location
Location
United States , Wilmington
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 3 years of experience in legal billing or a related field
  • Proficiency in QuickBooks Desktop and Online is essential
  • Prior experience in legal, trust, or property management environments is preferred
  • Knowledge of trust accounts, escrow funds, and fiduciary responsibilities is a strong advantage
  • Excellent communication skills to interact effectively with clients and team members
Job Responsibility
Job Responsibility
  • Prepare, review, and issue accurate billing statements, ensuring all client accounts are properly updated
  • Manage trust accounts, client escrow funds, and fiduciary transactions with precision and adherence to regulations
  • Utilize QuickBooks Desktop or Online to process financial records and maintain organized bookkeeping
  • Execute mail merges efficiently to streamline communication and billing processes
  • Collaborate closely with legal teams and clients to resolve billing inquiries and discrepancies
  • Monitor and collect outstanding payments while maintaining clear and effective communication with clients
  • Generate and analyze financial reports to identify trends and improve billing operations
  • Ensure compliance with legal billing standards and maintain confidentiality of sensitive financial information
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
  • free online training
  • Fulltime
Read More
Arrow Right