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The Compliance Manager will be responsible for leading third-party vendor reviews and advancing customer trust initiatives. The role is divided equally between performing vendor assessments and collaborating with internal stakeholders to ensure clear communication of our security posture and timely resolution of customer security and compliance inquiries.
Job Responsibility:
Conduct and maintain third-party vendor security assessments, monitor ongoing vendor risk, and track remediation efforts to ensure alignment with internal policies and standards
Partner with Procurement, Legal, Contracts, and Security teams to embed appropriate risk and compliance controls into vendor agreements and support negotiations or escalations
Develop and maintain reporting and metrics that provide leadership visibility into vendor and third-party risk posture
Coordinate timely, accurate responses to customer security questionnaires, audits, and other trust-related inquiries by collaborating with IT, Legal, Security, Sales, and Customer Success
Prepare, present, and maintain security documentation and reports that demonstrate the organization’s security and compliance commitments
Manage customer audits and risk assessments, proactively identifying and addressing customer-raised risks or concerns
Create, centralize, and scale security assurance content and evidence, continuously improving processes to enhance customer trust and support sales acceleration
Requirements:
Strong understanding of security frameworks and standards (e.g., ISO 27001, NIST, SOC 2)
Excellent communication and interpersonal skills, with the ability to convey complex security concepts to non-technical audiences
Experience in responding to security questionnaires and managing customer audits
Strong organizational and project management skills
Ability to build and maintain strong customer relationships
Nice to have:
Experience with audit tools, GRC platforms, and automation technologies
Ability to work efficiently and independently in a fast-paced, high-volume environment
CISA, CRISC, and CISSP
What we offer:
equity
health, dental & vision
retirement with company contribution
parental leave & reproductive or family planning support