Compliance Escalations Manager Job at GoodLeap (Roseville)

Risk & Compliance Manager

This role involves managing safety, security, and compliance within a retail env...

Location

United States , Brooklyn

Salary:

81692.00 - 118800.00 USD / Year

IKEA

Expiration Date

Until further notice

Requirements

At least 3-years of previous retail Safety & Security Management experience, or at least 3-years IKEA Risk & Compliance experience including internal training programs to develop towards a Risk & Compliance Manager position
Knowledge and understanding of Federal, State, and Local legislation regarding safety, security, and risk in a retail environment
Previous experience with running/implementing a comprehensive safety program and security program in a retail environment
Previous experience performing risk assessments, investigating safety and security incidents including internal & external theft and fraud investigations, performing root cause analysis, completing and overseeing incident reporting, performing crisis management, monitoring compliance for data privacy, implementing and training de-escalation methods, and managing safety and security vendors
Strong interpersonal, verbal and written communication, analytical, problem-solving, and organizational skills with strong attention to detail
Candidates in Oregon, New York, and St. Louis, MO, must be eligible to obtain a security guard license as required by applicable local law. Obtaining the security guard license is a required condition of employment for this role.

Job Responsibility

Hires, onboards and trains the co-workers. Directs the overall selection, onboarding, development of coworkers. Creates individual development plans to secure succession. Manages resource planning, co-worker relations issues and performance and delegates responsibilities. Ensures we have a highly competent and performing team capable of delivering and excellent customer shopping experience. Oversees the day-to-day performance of the Risk & Compliance team
Executes various compliance tasks including assessments, follow-up, training, and statistical reports related to Ingka Group Policies and Standards, U.S. Business Risk & Compliance policies, and national/local applicable laws and regulatory requirements including but not limited to: Global Safety & Security Manual, U.S. Retail Risk & Compliance Operations Manual, Crisis Manual, fire safety (NFPA), occupational safety (OSHA/NIOSH), food safety (Food Safety Modernization Act), Payment Card Industry (PCI) Standards, data privacy and information security, Product Safety (CPSC), Worker's Compensation, General Liability
Oversees the safety and security of people and property within the site/unit and supports the unit Manager with identifying, managing, and mitigating risks in the unit, and gathering and communicating unit safety and security KPI's
Establishes and updates various business plans and action plans including but not limited to: Safety Action Plan, Business Plan, SecCheck Action Plan, and IKEA Blue Action Plan
Initiates, monitors, and responds to internal and external incidents and ensures rapid response, investigation, and documentation and reporting of all incidents and emergency situations. Ensures thorough documentation of all incidents that relate to potential liability for IKEA, educates the location R&C team on appropriate language for incident reports, and reviews incident reports for quality and accuracy
Serves as the subject matter expert for the location's liability claims and is the point of contact for insurance related matters, which includes ensuring property preservation, and potential or existing insurance claims
Minimizes theft and fraud, provides support to the Field Safety & Security Specialist with internal investigations with accuracy, security and confidentiality
Leads the unit's physical security program and safety program by education, assessing (auditing) and maintaining standards throughout the property. Works closely with outside agencies (police, fire department, fraud agencies, insurance companies, attorneys, OSHA, Health Department) as required to ensure compliance with all local and national laws regarding safety and security. Works with outside safety and security vendors as needed under scope of existing contracts
Works in partnership with the Unit Management and/or Field Safety & Security regarding sensitive issues, including but not limited to harassment, Co-worker misconduct, information security incidents, and lawsuits.

What we offer

Generous paid time off, holiday and sick time
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits

Fulltime

Manager, Compliance

The Compliance Manager is a people leader responsible for overseeing the day-to-...

Location

United States , Chicago

Salary:

100000.00 - 115000.00 USD / Year

AlphaSense

Expiration Date

Until further notice

Requirements

Experienced people manager with a track record of developing talent, managing performance, and building high-performing teams in an operations, compliance, legal services, research, or publishing environment
Strong understanding of compliance principles, risk mitigation, and handling sensitive or confidential information
Analytical, organized, and skilled at balancing quality, turnaround time, and operational efficiency
Comfortable operating in a fast-paced, high-volume environment with shifting priorities and multiple stakeholders
Excellent communicator who can influence cross-functionally and translate feedback into action
Curious, proactive, process-oriented, and passionate about continuous improvement

Job Responsibility

Manage, coach, and develop a team of Compliance Analysts, Associates, and Senior Associates
provide regular performance feedback and career development guidance
Own onboarding and ramp-up for new hires, ensuring they are trained effectively on transcript review workflows, risk frameworks, research expectations, and internal tools
Monitor employee KPIs - including quality, turnaround time, weekly throughput, and redline accuracy - and intervene proactively when performance gaps appear
Develop and refine operational workflows that support consistency, efficiency, and high-quality output across the ETL Compliance lifecycle
Identify process bottlenecks and propose scalable solutions to improve transcript throughput, reduce escalation friction, and strengthen quality controls
Apply and reinforce Tegus by AlphaSense compliance standards, ensuring all transcript review work adheres to regulatory expectations, internal policies, and client requirements
Collaborate with Compliance leadership to refine risk frameworks, audit mechanisms, and reviewer guidance documents

What we offer

performance-based bonus
equity
a generous benefits program

Privacy and Responsible Information Management Compliance Senior Analyst

Serves as a senior compliance risk analyst for Independent Compliance Risk Manag...

Location

Philippines , City of Taguig

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Knowledge of Compliance laws, rules, regulations, risks and typologies
Excellent written and verbal communication skills
Must be a self-starter, flexible, innovative and adaptive
Strong interpersonal skills with the ability to work collaboratively and with people at all levels of the organization
Work collaboratively with regional and global partners in other functional units
ability to navigate a complex organization
Excellent project management and organizational skills and capability to handle multiple projects at one time
Proficient in MS Office applications (Excel, Word, PowerPoint)
Knowledge in area of focus
Bachelor’s degree

Job Responsibility

Participating in the design, development, delivery and maintenance of best-in-class Compliance, programs, policies and practices for ICRM
Analyzing comparative data and preparing regional and global reports related to compliance risk assessments, and monitoring of compliance related issues
Reviewing materials to ensure compliance with various regulatory and legal requirements. Identifying and addressing potential risks
Investigating and assisting in responses to compliance risk issues. Investigating regulatory inquiries, preparing required documentation, making recommendations to senior management on how to proceed, and preparing responses for the regulatory inquiries
Monitoring adherence to Citi’s Compliance Risk Policies and relevant procedures
Preparing, editing and maintaining Compliance program related materials
Interacting and working with other areas within Citi, as necessary
Keeping abreast of regulatory changes, new regulations and internal policy changes in order to further identify new key risk areas
Additional duties as assigned
Has the ability to operate with a limited level of direct supervision

Fulltime

Senior Vice President Compliance Risk Management Head

Citi’s Global Legal Affairs and Compliance (GLAC) empowers and protects Citi by ...

Location

Taiwan , Taipei

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Expertise of Compliance laws, rules, regulations, risks and typologies
Excellent written, verbal and analytical skills
Must be a self-starter, flexible, innovative and adaptive
Highly motivated, strong attention to detail, team oriented, organized
Strong presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging
Ability to work collaboratively with regional and global partners in other functional units
ability to navigate a complex organization
to influence and lead people across cultures at a senior level
Experience in managing regulatory exams and relationships with examiners, auditors, etc.
Awareness of regulatory requirements including local and US laws, international and industry standards

Job Responsibility

Designing, developing, delivering and maintaining best-in-class Compliance programs, policies and practices for ICRM
Translates ICRM strategy and goals across Citi’s clients, products and geographies in a succinct and clear manner
provide direction and guidance on the programs
Managing a team or multiple teams of Compliance professionals
Responsible for hiring, compensation, performance appraisals, staff development, training, etc.
Serving as a subject matter expert on Citi’s Compliance programs
Provides expert guidance on function/business/product regulations on a real-time basis to manage compliance risk
Staying abreast of relevant changes to rules/regulations and other industry news including regulatory findings
Overseeing the monitoring and identification of regulatory developments, including enforcement actions, and new laws, regulations, rules, and interpretations or guidance relating to the supported function/business/product
Analysing and scoping the impact of new and complex regulatory developments across senior function/business/product, including cross-border impact

What we offer

We’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future

Fulltime

Senior Regulatory Compliance Manager

You are a regulatory compliance subject specialist and able to take responsibili...

Location

Belgium , Brussels

Salary:

Not provided

Equals Group PLC

Expiration Date

Until further notice

Requirements

In-depth understanding of UK regulatory frameworks, including the Payment Services 2017 (PSRs), Electronic Money Regulations (EMRs), AML/CTF requirements and GDPR
Experience drafting and implementing compliance policies and procedures
Strong analytical and problem-solving skills
Excellent communication skills across all levels of stakeholders
Ability to promote the compliance agenda and foster a robust compliance culture across the business
Familiarity with working in a 3LOD model
Leadership skills to manage and inspire a team
Meticulous attention to detail and organisational capabilities
Minimum of 5-7 years’ experience in regulatory compliance within financial services, preferably in the payment services sector
Demonstrated track record in working with regulatory bodies such as the FCA, HMRC, NBB

Job Responsibility

Supporting the Head of Regulatory Compliance in the day-to-day execution of the compliance roadmap
Providing independent 2nd line ‘review and challenge’ to Equals business units, adopting the ‘advise, train and monitor’ second line model
Taking ownership of specific items on the Compliance Roadmap/Strategy, ensuring completion of tasks in line with deadlines and escalating any risks of non-completion
Providing high quality compliance advice to the business on all regulatory matters relevant to Equals businesses
Supporting the ongoing development of compliance staff through reviewing documentation, proposals and other assets and providing quality feedback on these
Supporting regulatory engagement in relevant markets where Equals has or is seeking to establish a presence
Working closely with the other Group Risk and Compliance functions and senior management stakeholders
Acting as a role model for more junior members of the compliance function
Co-ordinating the Group’s initial responses to regulatory change matters, and supporting the head to allocate new items to team members
Developing training material in relation to policies owned by Compliance

What we offer

A competitive salary benchmarked against a peer group
25 days holiday per year + your birthday off
Opportunities for progression, development and learning new skills - individual budgets towards the cost of learning & development
Interbank currency rates on travel money and international transfers
Meal Vouchers
Eco Cheques
Group Insurance
Insurance cover (hospitalisation, work accident and business travel)
Homeworking allowance
Bike allowance

Fulltime

Director, Equities Independent Compliance Risk Management Asia

The role involves providing compliance advisory, establishing policies, procedur...

Location

Hong Kong , Hong Kong

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Bachelor’s degree
Strong working knowledge of the business/product and related laws and regulations
Solid experience with financial institutions in compliance
Highly motivated, strong attention to detail, team oriented, organized
Excellent written, verbal and analytical skills
Strong communication and interpersonal skills
strong presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging
Ability to interact and communicate effectively with senior leaders
Significant knowledge and expertise of Compliance laws, rules, regulations, risks and appropriate controls
Experience in the design and implementation of Compliance programs

Job Responsibility

Take senior responsibilities for providing compliance advisory and establishing internal policies, procedures, processes, and programs
Playing key role providing compliance coverage to Business and support function stakeholders
Taking lead in the design, development, delivery and maintenance of Compliance programs, policies and practices
Staying abreast of relevant changes to rules/regulations and other industry news including regulatory findings
Providing oversight and guidance over the assessment of complex issues and driving effective resolutions
Representing Citi on critical regulatory matters as required
Collaborating with internal areas to address compliance issues
Appropriately assess risk when business decisions are made
Supporting the function/business/product in performing timely compliance reviews of new transactions
Managing ICRM initiatives, including implementation of new Compliance systems, controls, and related project management

What we offer

Access to telehealth options
health advocates
confidential counseling
various country-specific coverage
financial well-being resources
learning and development resources

Fulltime

Compliance Risk Management Officer

Serve as a Vice President for Independent Compliance Risk Management (ICRM) resp...

Location

Luxembourg , Bertrange

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Demonstrated knowledge in area of Business in focus i.e. Investor Services and Issuer of securities
Work experience in Regulatory Compliance
Knowledge of EU and Luxembourg laws, rules, regulations, risks and typologies applicable to Credit Institutions
Strong interpersonal skills for building strong relationships with stakeholders and engaging teams
Ability to work both independently and collaboratively and ability to navigate a complex organization
A proactive approach in communication, and strength in sustaining independent views
Strong oral communication and writing skills in interacting with non-executives and executive management and across several business lines and control functions
Must be a self-starter, flexible, innovative and adaptive
Advanced analytical skills
Excellent project management and organizational skills and capability to handle multiple projects at one time

Job Responsibility

Regulatory Change Management and Controls: prompt identification of new or amended regulations impacting Citi activities in Luxembourg
perform impact assessment of the regulations
initiate the regulatory intake for the change management requirements and processes
Regulatory Inventory: Ensure that the regulatory inventory is up to date at all times, mapped to the applicable functions and business lines, along with the regulatory control framework for existing requirements
Management Information: Coordinate with regional and product ICRM stakeholders for escalating relevant ICRM information to local senior management
Compliance reviews: Perform independent testing activities to assess the design and effectiveness of key controls designed to address compliance risk
Credible challenge: Perform independent credible challenge on the first line of defence activities
Advisory role: advise the first line of defence stakeholders on any compliance related matters impacting them
ICRM Training: Ensuring that country elements of the ICRM global training plan are current and reflect local regulations while providing a fresh perspective on local trends and emerging regulation
ensuring that the training delivery method is tailored to the requirements of the subject matter and audience

Fulltime

Consumer Protection Compliance Program Manager, Customer Remediation

At Block, we build products designed to expand access to financial services whil...

Location

United States , Bay Area

Salary:

103200.00 - 193600.00 USD / Year

Block

Expiration Date

Until further notice

Requirements

6+ years of experience in compliance, risk management, or remediation oversight within financial services or fintech
Demonstrated ability to develop and operationalize frameworks for issue remediation, customer restitution, or corrective action programs
Deep understanding of consumer protection regulations (UDAAP, EFTA, Reg E, Reg Z, BSA/AML, or related frameworks)
Experience working across multiple global regions such as the UK, Canada, and Australia is a strong plus
Proven experience managing cross-functional programs with Legal, Risk, Engineering and Product partners in a complex, fast-paced environment
Strong analytical and documentation skills with the ability to assess root causes, design fair outcomes, and translate findings into actionable program improvements
Excellent communication and influence skills, with experience presenting to senior leadership and regulators
A passion for ensuring customers are treated fairly and transparently

Job Responsibility

Design Block’s remediation framework, including policies, procedures, and governance standards that guide how customer-impacting compliance issues are assessed, corrected, and reported
Oversee the execution of specific remediation programs, ensuring they meet regulatory expectations and achieve fair, consistent outcomes for affected consumers
Collaborate with cross-functional partners including Legal, Risk, Engineering and Operations to ensure appropriate root cause analysis, issue remediation, and documentation of corrective actions
Communicate effectively to senior leadership and other stakeholders, ensuring transparency and accountability across programs
Implement effective issue escalation and decision documentation processes, ensuring key remediation decisions are approved, recorded and actioned appropriately
Evaluate the effectiveness of remediation programs, identifying opportunities to improve controls, prevent recurrence, and strengthen customer trust
Partner closely with the UDAAP Program Manager to ensure that “lessons learned” from remediation activities are fed back into preventive compliance measures, policy updates, and training
Stay up to date on regulatory guidance and industry best practices related to customer remediation and consumer harm mitigation

What we offer

Remote work
Medical insurance
Flexible time off
Retirement savings plans
Modern family planning

Fulltime

Compliance Escalations Manager

GoodLeap

Location:
United States , Roseville

Category:
Legal

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 05, 2026

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