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An excellent opportunity has arisen to join our team as a Compliance Coordinator based in Herne Bay. The salary package on offer depends on experience and is £26,000 - 28,000 depending on experience.
Job Responsibility:
Support the business by keeping up to date with regulatory and compliance standards and aligning company processes and policies accordingly
Handle telephone enquiries in a professional manner in line with the business standards
Strong ability to prioritise tasks and manage a busy workload in a fast-paced setting
Attention to detail and high level of accuracy
Managing multiple and changing priorities at once
Investigating and making informed decisions in line with our policies
Meeting deadlines and SLAs appropriate to your role
Requirements:
Support the business by keeping up to date with regulatory and compliance standards and aligning company processes and policies accordingly
Handle telephone enquiries in a professional manner in line with the business standards
Strong ability to prioritise tasks and manage a busy workload in a fast-paced setting
Attention to detail and high level of accuracy
Managing multiple and changing priorities at once
Investigating and making informed decisions in line with our policies
Meeting deadlines and SLAs appropriate to your role
You will be a natural people person, with exceptional communication skills, with the ability to confidently and quickly build relationships with clients over the phone
You will have drive, determination, and motivation to exceed targets set and contribute to team success
You will be dedicated to delivering a first-class customer experience and supporting our clients in the end-to-end Anti Money Laundering process
What we offer:
Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health
Our Employee Assistance Programme offers free counselling support sessions
Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday
Get the latest gadgets and appliances with our Smart Tech Scheme
We're committed to reducing our carbon footprint with our Cycle2Work Scheme
We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF
Celebrate your loyalty with special days and celebrations for length of service
Planning for retirement? We've got you covered with that important pension pot
We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career