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Compliance Co-ordinator

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360 Resourcing Solutions

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Location:
United Kingdom , Edinburgh

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Category:

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Contract Type:
Not provided

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Salary:

23000.00 - 23500.00 GBP / Year

Job Description:

Welcome to DJ Alexander, where we know Scotland inside out. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to cover Edinburgh, Glasgow, St. Andrews, and Aberdeen with over 200 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property. Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Compliance Co-ordinator. This is a full-time, permanent position located in Edinburgh City Centre. You'll enjoy a standard workweek of 35 hours, Monday to Friday from 9am to 5pm. The salary ranges from £23,000 to £23,500.

Job Responsibility:

  • Instructing, chasing and updating safety record data to ensure the rental properties remain compliant with current regulations
  • To ensure Landlord and Tenants understand legal responsibilities for compliance when managing the day-to-day requests to be clear to customers around their responsibilities for access to the property
  • Managing the day-to-day mailboxes and contact of Landlords, Tenants and Contractors in a timely manner to ensure communication lines are followed and recorded
  • Working with contractors to ensure work is instructed, booked in, and carried out in a timely manner and to the correct standard to maintain a good working relationship
  • Instructing any relevant maintenance issues as necessary for compliance
  • Deliver a high standard of customer service and accuracy of data reporting
  • Work with other Departments to assist with the start-up, continuous and off boarding of properties to ensure the properties are and remain legally compliant
  • Working with the team, senior coordinators, and team leader to ensure KPIs are achieved and escalate any issues when appropriate

Requirements:

  • Previous property/letting industry/Contractors experience is desired but not essential
  • Excellent attention to detail
  • Great verbal and nonverbal communication skills
  • Ability to delegate
  • Strong customer service skills to handle difficult situations
  • Good organisational skills with a problem-solving
  • Good communication/negotiation skills and very competent in resolving conflict and potential disputes
  • Confident at relaying information
  • Problem solving attitude
  • Ability to prioritise and multi-task
  • Ability to remain calm under pressure in a fast-paced environment
  • Good IT skills including MS Office Suite experience in Reapit and Fixflo is desired but not essential
  • Legal Right to Work in the UK

Nice to have:

  • Previous property/letting industry/Contractors experience
  • Good IT skills including MS Office Suite experience in Reapit and Fixflo
What we offer:
  • Discounts at over 900 retailers
  • Wellbeing centre resources
  • Employee Assistance Programme offers free counselling support sessions
  • Annual leave purchase scheme
  • Smart Tech Scheme
  • Cycle2Work Scheme
  • Enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF
  • Competitive base pay
  • Incentivised commission and performance bonuses
  • Special days and celebrations for length of service
  • Pension
  • Funding for professional qualifications
  • Company socials

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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