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Compliance Co-ordinator

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360 Resourcing Solutions

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Location:
United Kingdom , Edinburgh

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Category:
Real Estate

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Contract Type:
Not provided

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Salary:

22000.00 - 23500.00 GBP / Year
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Job Description:

This is a full-time, permanent position located in Edinburgh City Centre. You'll enjoy a standard workweek of 35 hours, Monday to Friday from 9am to 5pm. The salary ranges from £22,000 to £23,500.

Job Responsibility:

  • Instructing, chasing and updating safety record data to ensure the rental properties remain compliant with current regulations
  • To ensure Landlord and Tenants understand legal responsibilities for compliance when managing the day-to-day requests to be clear to customers around their responsibilities for access to the property
  • Managing the day-to-day mailboxes and contact of Landlords, Tenants and Contractors in a timely manner to ensure communication lines are followed and recorded
  • Working with contractors to ensure work is instructed, booked in, and carried out in a timely manner and to the correct standard to maintain a good working relationship
  • Instructing any relevant maintenance issues as necessary for compliance
  • Deliver a high standard of customer service and accuracy of data reporting
  • Work with other Departments to assist with the start-up, continuous and off boarding of properties to ensure the properties are and remain legally compliant
  • Working with the team, senior coordinators, and team leader to ensure KPIs are achieved and escalate any issues when appropriate

Requirements:

  • Previous property/letting industry/Contractors experience is desired but not essential
  • Excellent attention to detail
  • Great verbal and nonverbal communication skills
  • Ability to delegate
  • Strong customer service skills to handle difficult situations
  • Good organisational skills with a problem-solving
  • Good communication/negotiation skills and very competent in resolving conflict and potential disputes
  • Confident at relaying information
  • Problem solving attitude
  • Ability to prioritise and multi-task
  • Ability to remain calm under pressure in a fast-paced environment
  • Good IT skills including MS Office Suite experience in Reapit and Fixflo is desired but not essential
  • Legal Right to Work in the UK

Nice to have:

  • Previous property/letting industry/Contractors experience
  • Good IT skills including MS Office Suite experience in Reapit and Fixflo
What we offer:
  • Discounts at over 900 retailers
  • Wellbeing centre with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health
  • Employee Assistance Programme offers free counselling support sessions
  • Annual leave purchase scheme, where you can buy up to an extra 5 days of holiday
  • Smart Tech Scheme
  • Cycle2Work Scheme
  • Enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF
  • Competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles
  • Special days and celebrations for length of service
  • Pension
  • Support for professional development by funding your professional qualifications
  • Company socials

Additional Information:

Job Posted:
January 10, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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