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Compliance Agent (Legal Account Restriction)

Turkey, Istanbul · Job Posted February 04, 2026
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Job Description

As a Legal Account Restriction Guide, your mission is to handle legal account restrictions with accuracy, speed, and empathy, so our users feel safe, informed, and supported — even when things get complicated.

Job Responsibility

  • Handle legal account restrictions such as bankruptcies, garnishments, and court orders with full legal accuracy
  • Communicate clearly with users, explaining restrictions, timelines, and next steps
  • Use AI and automation tools to process cases efficiently and accurately
  • Spot and fix process gaps, constantly improving how we handle legal cases
  • Collaborate across teams, keeping legal, compliance, and operations aligned on each case
  • Manage incoming legal orders, apply restrictions accurately, and track them through resolution
  • Support users during restrictions, sending clear, timely updates
  • Lift or adjust restrictions as soon as legal conditions allow
  • Keep a clean audit trail, documenting actions and decisions
  • Improve processes using data

Requirements

  • Analytical problem-solver
  • AI-first mindset
  • Data-driven
  • Process optimizer
  • User-first approach
  • Great collaborator
  • Detail-focused and resilient
  • Legal expert in account freezes, garnishments, and legal user rights

What we offer

  • Hybrid setup: after 3 months in-office, work 2 days remote, 3 days in-office weekly
  • Digital Nomad Program: After your first year, enjoy up to 20 days per year to work while traveling
  • Travel budget: €1.5k after 2 years and €3k after 4 years to visit another core office
  • bunq Academy and €1500 annual learning budget
  • Multisport gym card
  • Travel expenses are covered
  • MacBook
  • Delicious lunches from in-house chefs with vegan and vegetarian options
  • Private health insurance
  • Friday drinks and other celebrations

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