This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
As a Legal Account Restriction Guide, your mission is to handle legal account restrictions with accuracy, speed, and empathy, so our users feel safe, informed, and supported — even when things get complicated.
Job Responsibility:
Handle legal account restrictions such as bankruptcies, garnishments, and court orders with full legal accuracy
Communicate clearly with users, explaining restrictions, timelines, and next steps
Use AI and automation tools to process cases efficiently and accurately
Spot and fix process gaps, constantly improving how we handle legal cases
Collaborate across teams, keeping legal, compliance, and operations aligned on each case
Manage incoming legal orders, apply restrictions accurately, and track them through resolution
Support users during restrictions, sending clear, timely updates
Lift or adjust restrictions as soon as legal conditions allow
Keep a clean audit trail, documenting actions and decisions
Improve processes using data
Requirements:
Analytical problem-solver
AI-first mindset
Data-driven
Process optimizer
User-first approach
Great collaborator
Detail-focused and resilient
Legal expert in account freezes, garnishments, and legal user rights
What we offer:
Hybrid setup: after 3 months in-office, work 2 days remote, 3 days in-office weekly
Digital Nomad Program: After your first year, enjoy up to 20 days per year to work while traveling
Travel budget: €1.5k after 2 years and €3k after 4 years to visit another core office
bunq Academy and €1500 annual learning budget
Multisport gym card
Travel expenses are covered
MacBook
Delicious lunches from in-house chefs with vegan and vegetarian options