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NASA Group are a Bristol based company, running both a successful Umbrella Company and Limited Company accountancy services for contractors. We are currently looking to recruit into our Customer Care and Compliance Team which provides an essential support function for our sales and payroll teams. The successful candidate will build a close working relationship with the Compliance Manager and Director.
Job Responsibility:
Arranging and managing contracts with clients
Database administration and management
Customer service support
Business compliance process and management
Employment law monitoring and change implementation
Processing of customer and client data within company CRM and payroll software
Advising clients, via email and phone, on service queries
Interacting closely with other internal teams regarding customer information
Reviewing of contract terms with customers
Administering of contracts and handling their queries
Advising on government legislations surrounding temporary worker rights and contracting
Regular legal and compliance actions relevant to the sector. This includes reviewing process and policy for Data Protection, Anti Money Laundering, Employment Rights and assisting with HMRC and annual Trade Body audits
Requirements:
Experience in data administration
Confident phone manner
Ability to communicate well with customers
Accurate and timely working ability
Good team player
Proactive and keenness to learn about employment law and compliance actions
What we offer:
22 annual leave days + 8 days bank holiday as standard. Annual leave increases by 3 days on completion of 2 years of employment
Friendly team, and potential opportunity to crossover with other areas of the business
On the job training in our Bristol offices
Social & vibrant workplace in the city centre, next to Cabot Circus and a short walk away from Temple Meads Station
Office treats & regular team-building events
Mental & Social Wellbeing Programme via Health Assured
Options for Cycle to Work Scheme (following a minimum time limit of employment)