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This is a key position within the business, responsible for managing contracts, supporting clients, maintaining data accuracy, and ensuring our processes remain compliant with legislative and industry requirements. You will handle sensitive information, so professionalism, confidentiality, and accuracy are essential.
Job Responsibility:
Arranging and managing contracts with clients
Maintaining and administering data across internal databases and systems
Providing customer service support via phone and email
Monitoring business compliance processes and implementing updates
Supporting employment law monitoring and ensuring changes are actioned
Processing customer and client data within CRM and payroll software
Reviewing contract terms and handling contract queries
Working closely with internal teams to ensure seamless data and process flow
Advising on legislation relating to temporary worker rights and contracting
Supporting legal and compliance activities including Data Protection, Anti‑Money Laundering, Employment Rights, and external audits (HMRC and Trade Bodies)
Requirements:
Experience in data administration
Confident and professional phone manner
Strong communication skills with customers and colleagues
High level of accuracy and ability to work to deadlines
A good team player with a proactive attitude
Keen interest in learning about employment law and compliance
What we offer:
22 Days Holiday + 8 Bank Holidays (rising to 25 days after 2 years)