Complex Program Manager – eCommerce Programs Job at Inabia Solutions & Consulting (Seattle, WA)

Order-to-Cash UAT Lead – eCommerce Platform Program

We are seeking an experienced Order-to-Cash UAT Lead to join a mission-critical ...

Location

United States , Seattle

Salary:

Not provided

Inabia Solutions & Consulting

Expiration Date

Until further notice

Requirements

5+ years of hands-on experience leading UAT or QA efforts within complex eCommerce or subscription-based platform environments
Proven expertise and a deep understanding of end-to-end Order-to-Cash workflows, including order management, provisioning, billing, invoicing, and payment processing
Direct experience with financial systems integrations, such as Oracle, SAP, or similar ERP platforms
Strong background in test case design, test execution, defect management, and UAT coordination
Familiarity with industry-standard tools like JIRA, Confluence, and Postman
Excellent analytical and problem-solving skills with a keen attention to detail
Outstanding communication skills, with the ability to collaborate effectively across technical and business teams and present results clearly to diverse audiences
Proven experience working in Agile/Scrum development environments

Job Responsibility

Lead the end-to-end UAT process: design, plan, and execute comprehensive test strategies for Order-to-Cash, billing, invoicing, and subscription lifecycle workflows
Collaborate with cross-functional teams (product, QA, development, business analysts, and finance) to define acceptance criteria and ensure comprehensive test coverage
Develop and maintain detailed test plans, test cases, scripts, and execution schedules aligned with product roadmaps and release cycles
Conduct hands-on testing of new features, APIs, system integrations, and end-to-end workflows to validate that business requirements and customer expectations are met
Manage UAT readiness activities, including test data preparation, environment setup, defect triage, and securing stakeholder sign-offs
Identify, document, and track defects and issues
work collaboratively with development teams to ensure resolution and perform retesting
Provide clear, detailed reporting on test execution progress, defect trends, release readiness, and overall quality metrics
Partner with stakeholders to continuously improve UAT practices, release processes, and overall platform quality
Actively participate in Agile ceremonies (daily stand-ups, sprint planning, retrospectives) and contribute to continuous improvement initiatives

Fulltime

Strategic Product Manager

Shape the Future of eCommerce: Define the 3-Year Vision. Are you a visionary str...

Location

United States , Seattle

Salary:

Not provided

Inabia Solutions & Consulting

Expiration Date

Until further notice

Requirements

8+ years of experience in program management, product strategy, or eCommerce leadership
A strong analytical and research background, with proven expertise in interpreting market data and digital commerce trends
Direct experience with digital commerce, subscription services, or payments platforms
Exceptional communication and presentation skills, with the ability to influence senior stakeholders
A Bachelor’s degree is required
an MBA is preferred
Must be a U.S. Citizen, U.S. National, Green Card Holder, or possess an active EAD (such as GC-EAD, H4-EAD)

Job Responsibility

Define and develop the 3-Year eCommerce strategic roadmap, including key strategic goals and success metrics (KPIs)
Conduct in-depth market research and competitive benchmarking to uncover untapped opportunities and emerging digital trends
Partner with Product and Marketing teams to assess and enhance the customer experience, focusing on subscription and payment growth
Synthesize complex data into actionable insights and present strategic recommendations to executive leadership
Translate high-level strategy into clear, actionable product and technology requirements for execution teams

Principal Program Manager

The Group Program Management Organization (GPMO) helps Zalando achieve its strat...

Location

Ireland , Dublin

Salary:

Not provided

Zalando Lounge

Expiration Date

Until further notice

Requirements

Are a strategic thinker with a proven ability to drive business outcomes through effective program and project management
Have experience in software program or technical program management, (ideally within eCommerce), with an understanding of software development methodologies
Have proven success leading multiple concurrent programs with cross-functional, globally distributed teams
Have strong stakeholder satisfaction and alignment across functions, and exceptional communication, negotiation, and influencing skills with experience engaging at executive levels
Have a tangible impact on platform performance, customer experience, and business outcomes
Have demonstrated leadership in improving program management practices company-wide
Proven ability to thrive in fast-paced e-commerce environments, navigating seamlessly between technical and business contexts to bridge the gap between high-level strategy and execution across all hierarchy levels
Are comfortable with ambiguity and change while proactively bringing solutions to help move decisions and the organization forward
Have mastered project management methodology and frameworks
Have empathy, awareness, and understanding related to working in a mission driven and highly diverse and inclusive environment like Zalando

Job Responsibility

Strategy Translation: Convert high-level Group Strategy into executable, measurable programs that drive business growth and customer experience
Delivery: Manage complex, multi-team software programs end-to-end, ensuring stability in scope, schedule, cost, and quality
Data-Driven Decision Making: Use KPI tracking and rigorous data analysis to resolve bottlenecks and enable informed executive decisions
Risk & Dependency Management: Proactively identify and mitigate program risks and cross-portfolio dependencies to ensure reliable outcomes
Executive Alignment: Partner with leadership and PMO to champion prioritization and trade-offs across the organization
Stakeholder Partnership: Act as a trusted advisor and communication bridge between Engineering, Product, Design, Data, and Operations
Technical Communication: Translate complex technical concepts into clear, actionable narratives for both technical and non-technical audiences
Influential Leadership: Motivate and align distributed, cross-functional teams through vision and credibility without direct reporting authority
Mentorship & Coaching: Support the professional development of program managers and peers in execution and delivery excellence
Cross-Functional Collaboration: Foster a culture of shared ownership and inclusive collaboration across diverse geographies and disciplines

What we offer

40% off products sold and shipped by Zalando
2 paid volunteering days a year
Hybrid working model
Work from abroad for up to 30 working days a year
27 days of vacation per year to start
A one-time allowance to set up an ergonomic workstation (outside of Zalando office)
Health & Dental Insurance (opt-in)
Pension scheme & match up to 10% (opt-in)
Life Assurance
Income Protection

Fulltime

Technical Product Manager

Drive Excellence in eCommerce: Lead Testing & Quality Delivery. Do you thrive on...

Location

United States , Seattle

Salary:

Not provided

Inabia Solutions & Consulting

Expiration Date

Until further notice

Requirements

5–8 years of experience in project management, delivery management, or a technical PM role within an eCommerce or complex ERP environment
Hands-on experience with JIRA, test case development tools, and UAT governance
A solid understanding of eCommerce workflows (order-to-cash) and backend system integrations
Excellent attention to detail and a proven track record of disciplined, on-time delivery
A Bachelor’s degree in a technology or related field
Must be a U.S. Citizen, U.S. National, Green Card Holder, or possess an active EAD (such as GC-EAD, H4-EAD)

Job Responsibility

Create and manage JIRA epics, user stories, and sprint backlogs to ensure clear and organized execution
Develop comprehensive test plans, detailed test cases, and robust regression scripts
Coordinate and lead User Acceptance Testing (UAT) sessions with business stakeholders and QA teams
Track testing progress, manage defect resolution, and certify release readiness for deployment
Collaborate closely with developers, QA engineers, and program leads to maintain delivery timelines and communicate status

Senior Manager, Technology Operations

The Staff, Technology Operations is a customer-obsessed leader responsible for d...

Location

United States of America , Bentonville

Salary:

90000.00 - 180000.00 USD / Year

Walmart

Expiration Date

Until further notice

Requirements

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 5 years’ experience in project management, program management, program operations, or related area.
Option 2: 7 years’ experience in project management, program management, program operations, or related area.
2 years’ supervisory experience.

Job Responsibility

Identifying and Prioritizing Projects: Identify and address improvement opportunities, demonstrating adaptability and promoting continuous improvement
conduct competitive assessments, develop business cases, and set objectives and KPIs for the customer experience.
Benefit Quantification: Create the case for change through analysis of financial and operational metrics, customer data, and competitive benchmarking.
Roadmap Ownership: Develop roadmaps to deliver self-service capabilities across the order life cycle in areas such as order tracking & visibility, returns & exchanges, or canceling & editing orders.
Collaboration: Define and lead requirements with key partners (product management, design, and engineering), championing experience improvements, sharing best practices and promoting standardization across the customer experience.
Results and Accountability: Define business objectives and measure progress in achieving results
demonstrate strong commitment towards goals and driving complex projects focused on reducing customer contacts, improving cost, quality, customer experience, and delivering bottom line savings.

What we offer

Incentive awards for performance
401(k) match
stock purchase plan
paid maternity and parental leave
PTO
multiple health plans
medical, vision and dental coverage
company-paid life insurance
family care leave
bereavement

Fulltime

Senior Manager, Seller Experience

As the Senior Manager, Seller Experience, you will help build out our Advisor (p...

Location

United States , San Francisco

Salary:

125000.00 - 140000.00 USD / Year

Ingenio, LLC

Expiration Date

Until further notice

Requirements

5+ years of work experience with significant community and marketing experience
Preferably in an eCommerce marketplace working closely with the seller community
Clear and persuasive communicator with impeccable follow-through and attention to detail
Excellent relationship building skills, able to build rapport with a wide variety of personalities
Pragmatic problem solver, able to look at a challenge from a variety of angles and willing to test out solutions
Comfortable completing complex tasks and projects with minimal guidance and reacting with appropriate urgency to situations that require a quick turnaround
Must be humble, think like an owner, and be willing to roll up your sleeves

Job Responsibility

Develop a compelling vision for the Advisor community and a tactical roadmap for achieving that vision
Define and manage metrics to measure the health and performance of the community
Act as the internal voice of Advisors, ensuring that Advisors are considered as an integral part of strategy, policy, marketing and product decision making
Raise the bar for Advisor delivery by creating and executing on education & development programs and community events
Develop written materials, including product messaging, communications plans and FAQs, blog posts, and other collateral
Design onboarding content, automated communications, and website features that help advisors engage with new platform features
Regularly communicate with the Advisor community via forums, webinars and other channels

What we offer

Premium medical, dental, and vision insurance
Generous holiday and PTO policies
401k matching program
Lunch
Technology stipends
Wellness allowance
Training and development opportunities and allowance
Fun and inclusive digital, and in-person events
Employee groups - DEI committee, fun committee, wellness group and more
Flexible remote work

Fulltime

Manager Digital Excellence

As manager of digital excellence, you will be responsible for facilitating a str...

Location

China , Shanghai

Salary:

Not provided

Adidas

Expiration Date

Until further notice

Requirements

Graduate level
4 or more years of relevant experience in MNC environment (e.g. digital, head office, program management, apparel/fashion) and/or strong management consulting background within consumer and retail industry
Within which 1-2 years proven track record of large-scale project / program management experience
Experiences on eCommerce business/initiatives
Proven head office and/or program management skills with strong executional abilities
Proven experience working successfully in X-functional teams and with stakeholders at various seniority levels
Ability to handle ambiguity and untangle complex situations into actionable activities
Deep knowledge of China market and digital ecosystem
Excellent presentation and story-telling skills
Change management mind set

Job Responsibility

Facilitate digital transformation programs and large-scale projects
Coordinate results-oriented project management team, and guide business partners towards achievement of relevant timelines and milestones
Support to create, drive & implement a strategic framework for Digital in close alignment with overall adidas Strategy, Digital Global Strategy and the GCA Market strategy
Facilitate implementation and continuous improvement of consistent processes and approaches
ensuring best practices are shared across Digital and where relevant GCA
Enable fact-based decision-making, creating transparency through the creation of regular status and project KPI reporting
Manage cross functional customer support projects and act as key contact person for strategic stakeholders, consult & communicate in regular updates as well as to solve conflicts or other ad hoc situations
Generate a high level of collaboration & communication between all departments
Manage and support SVP Digital SLT cadence / meetings and ensure digital priorities are carried out effectively
Deliver content and support on meeting preparation and ad-hoc requests (i.e. presentations to the board, internal and external communication)

Fulltime

Director, Delivery

The Director, Delivery is both a people manager and client leader. This person h...

Location

Argentina , Gran Buenos Aires; Capital Federal; Mar del Plata

Salary:

Not provided

BASIC/DEPT®

Expiration Date

Until further notice

Requirements

10+ years of Project Management experience in technology or media, ideally in an eCommerce and digital design environment
5+ years of program management experience
7+ years Experience managing an internal team and direct reports
Experience with implementations of a variety of platforms
Bachelor's degree or equivalent degree of education relevant to the industry
Strong interpersonal, written and verbal communication skills
Excellent problem solving, organization, time management, and risk management skills
Experience in management and merging project artifacts into a program scale set of artifacts
The ability to be self-directed and work in a dynamic environment with resources of various skills and experience levels
Competency in tools such as smartsheets, Jira, Confluence and G-Suite

Job Responsibility

Define, manage and execute various types of projects for clients
When appropriate, establish and lead a program for a specific client with multiple, concurrent projects
Establish the operating model, communication, plan and tools to be used by the program
Directly manage project management team members, providing ongoing mentorship, career development, and performance guidance
Ability to coach team members on best practices
Lead the development and implementation of standardized processes and tools across the Delivery team
Oversee and deliver weekly internal and client-facing status updates for engagements
Balance strategic and operational thinking with strong attention to detail and execution
Serve as the primary point of contact between clients and internal teams
Make resourcing recommendations and monitor team bandwidth and effectiveness

What we offer

Premium healthcare through OSDE for the employee and their immediate family members
Mendel prepaid card with a monthly allowance for grocery purchases
Monthly reimbursements for Wi-Fi/electricity expenses
Monthly reimbursements for training/English classes
100% covered “Plan Total” membership at Sportclub
Access to a our benefits platform through Bonda
A flexible vacation policy

Fulltime

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Complex Program Manager – eCommerce Programs

Job Description

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