Job Description
Are you excited about working on the largest, most-complex consulting delivery engagements? Do you have what it takes to establish a foundation for complex, multimillion dollar global programs and, when engagements encounter headwinds, step in to drive program recovery? Success demands leveraging AI-powered solutions, innovation, and resilience at every turn. As Microsoft’s largest customers digitally transform their business and operating models, they look to Microsoft Industry Solutions Delivery (ISD) to help achieve the change successfully and at pace. You will have the opportunity to enhance your program governance skills and experience as you build relationships with senior internal and external stakeholders, supporting some of the most complex and strategic customers across a number of industries, and collaborating with teams located in multiple locations and time zones. In ISD you will be working in an environment that empowers you to bring your best each day. You will grow professionally and personally as part of a team that cares passionately for great customer outcomes, and who strive to improve the overall customer and partner experience. Join our team of exceptional people who deliver world-class professional consulting services. Our team provides a supportive atmosphere with passion for growth, where you can earn customer confidence, trust, and loyalty by improving the overall customer and partner experience. At the same time, we put specific emphasis on work-life balance, wellbeing, and the opportunity to execute in diverse and inclusive environments. We are looking for Complex Program Activation Lead (CPAL) with a passion for delivering desired customer outcomes, who can take responsibility for driving the successful initiation, recovery, and acceleration of large-scale, complex cloud programs. This role focuses on the governance infrastructure, tools, and processes needed to quickly and successfully launch or recover a multimillion-dollar program, setting up program governance, setting up operational cadence, and managing stakeholder relationships. CPAL will serve as a trusted advisor to both internal teams and clients, ensuring that every program starts proficiently, is positioned for long-term success, and can be rapidly brought back on track when challenges arise. Creative use of artificial intelligence (AI) is expected to enable program delivery, streamline program recovery, and achieve efficiency throughout the program lifecycle. This opportunity will allow you to accelerate your career growth, honing your industry and cloud expertise as well as deepening your contractual and commercial acumen. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
